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Connecting to vApps

After the vApps Client installation, you can use vApps in two ways:

You may access Ryerson’s vApps after installation through the Citrix Workspace application on your computer. The Citrix Workspace software does not automatically create a shortcut on your desktop. You can find the app by going to the start menu at the bottom right-hand corner of your screen.

Note: Make sure you have multi-factor authentication (MFA) set up for your account and can log into portal.office.com, external link, external link before attempting to login to vApps.

  1. Launch the Citrix Workspace application.  To log on, enter your my.ryerson credentials, then click Sign In.

    At the login prompt, enter your my.ryerson credentials.
  2. On the MS authentication, enter the one-time password code associated with your Office 365 account or approve login if you have push notifications enabled for your MFA.

    At the Microsoft verification code prompt, enter the one-time password code
    Or if the approval notification appears, tap approve.

    If the approval notification appears, tap approve
     

 

 
Note: Make sure you have multi-factor authentication (MFA) set up for your account and can log into  portal.office.com,, external link before attempting to login to vApps.

Using a browser, go to ( vapps.ryerson.ca), and log on using your my.ryerson credentials.  Refer to set up multi-factor authentication (MFA) for your account.


Using a browser, go to (vapps.ryerson.ca), and log on using your my.ryerson credentials

The login process will vary depending on the authentication app you decide to use.

Using the Microsoft Authenticator

  • 6-Digit Code Based Authentication
    1. The following screen will appear.

      When using the Google Authenticator, the Citrix Receiver screen displays.  Go to the Google Authenticator app.
    2. On your phone, go to the MS authenticator app and enter your one-time verification code.
      Note: Users should first login to portal.office.com to make sure they can login there before attempting to login to vApps
  • Push Notification Authentication
    1. On your phone, tap approve when the following push notification appears log in. The log-on screen will wait for approval.  Once approval is granted, the user is automatically logged into vApps.
      Using the Microsoft/Office 365 Authenticator, click to Approve.


Using the Google Authenticator 

  • 6-Digit Code Based Authentication
    1. The following screen will appear.

      When using the Google Authenticator, the Citrix Receiver screen displays.  Go to the Google Authenticator app.
    2. On your mobile device, go to your Google Authenticator app and enter the code corresponding to your my.ryerson account to log in.
      Note
      : It will be labelled Microsoft (user@ryerson.cain the Google authenticator app.
      Enter the verification code corresponding to your my.ryerson account to log on