You are now in the main content area

Installing vApps Client

Citrix Workspace is optional but recommended for a richer experience.
Follow the installation links below as per your operating system. In case of any installation problems, you can visit Citrix Workspace App website, external link, opens in new window (external link) to manually download it.

Requirements:

Supported Operating Systems:

  • Windows
  • Mac
  • Linux
  • Android

Supported Browsers:

  • Firefox, Edge, Chrome.

Note: The setup process may look different on different browsers, but the method of installation is the same.

Using Internet Explorer

To use Ryerson’s virtual applications (vApps), the Citrix Workspace software must be installed on the computer that you will be using.

  1. Download the plug-in Workspace app 2002 for Windows - Citrix, external link.
    For another OS, go to Citrix Workspace app download page, external link.

    Go to the Citrix web site and download the Citrix Workspace app for Windows
  2. Click Run

    Begin the installation by clicking the Run button.
  3. Click Start.

    A Welcome to Citrix Workspace window displays, click Start.
  4. Select the I accept the license agreement checkbox, then click Install.

    A License Agreement window displays, click Install to continue.
  5. You may opt to include "App Protection" (recommended), then click Install.

    An App protection window displays, you may opt to include "App Protection"(recommended), and click Install.
  6. Select Add Account.

    A Citrix "Installation successful" window displays, click "Add account" to continue.
  7.  Enter the Ryerson vApps address: https://vapps.ryerson.ca. Then click Add.  
    Note: Do not enter your email, this will not allow you to connect to Ryerson’s servers.

    A Add Account screen displays. Enter https://vapps.ryerson.ca (Ryerson vApps address), and click Add.
  8. Enter your my.ryerson credentials, then click Sign In.

    To log in, enter your my.ryerson credentials and click "Sign In".
  9. Note: Make sure you have multi-factor authentication (MFA) set up for your account and can log into portal.office.com,, external link before attempting to login to vApps.

    On the MS authentication app, enter the one-time password code associated with your Office 365 account.

    For the MS authentication, enter the verification code.

    Or if the push notification appears, tap approve.

    When prompted to Approve sign-in, click Approve
  10. Once you log-in, you will be taken to the vApps landing page. By default, no applications will appear within your favorites tab. To add to your favorites, refer to, Working with vApps.

    Once logged in the vApps landing page will display.  

The programs on Virtual Applications (VApps) are the Microsoft Windows version of the software. Some shortcuts and/or command key combinations may not work on other operating systems. Use the mouse as an alternative to access these functions.

(SSL error on Mac OSX)

Mozilla Firefox is the recommended Internet browser for vApps on Mac OSX.

To use Ryerson’s Virtual Applications (vApps), the Citrix Workspace software must be installed on the computer that you will be using.

  1. Download the plug-in: Workspace app 2002 for Mac - Citrix, external link
    For other OSes, click here: https://www.citrix.com/downloads/workspace-app/

    Download the plug-in.
  2. Open the CitrixWorkspaceApp.dmg from your downloads folder.

    Open the CitrixWorkspaceApp.dmg from your downloads folder.
  3. Double-click the Install Citrix Workspace icon.

    Double-click the Install Citrix Workspace icon.

    If this you receive this pop-up, click Continue.

    If a pop-up "This package will run a program to determine if the software can be installed" displays, click Continue.
  4. On the Introduction page, click Continue.

    At the Welcome page, click Continue.
  5. On the License page, click Continue. 

    On the License page, click Continue.
  6. Click Agree to accept the terms of the License Agreement.

    Accept the License Agreement and click Agree.
  7. If this you see this pop-up, enter your Mac login to allow the installation to continue.

    If the pop-up, "Installer is trying to install new software", click Install Software
  8.  On the Installation Type page, click Install.

    On the Installation Type page, click Install.
  9.  When prompted, check ‘Add Account’, then click Continue.

    On the Add Account screen, check "Add Account" and click Continue.
  10. Enter Ryerson vApps address: https://vapps.ryerson.ca, then click Add.
    Note: Do no
    enter your email, this will not allow you to connect to Ryerson’s servers.

    Enter Ryerson vApps address https://vapps.ryerson.ca Then click "Add".   Do not enter your email, this will not allow you to connect to Ryerson’s servers.
  11. When prompted, enter my.ryerson credentials, then click sign in.   Use your MS authenticator to approve the sign-in by either entering your one-time password or tapping allow on the notification. When prompted, enter yourr my.ryerson credentials, then click log-on.
  12. Once you log-on, you will be taken to the landing page. By default, no applications will appear within your favorites tab. To add to your favorites, refer to: Working with vApps - Adding to Your Favorites.

    Once you log-on, you will be taken to the landing page where you can add your favorites.
     

 

 

Depending on your computer's security settings you may see an alert upon starting Virtual Applications. The alert should look like this:

Security Prompt

If you attempt to access your local drive from within the app, you might get another Security Warning alert:

Security Warning prompt

If later, you need to change the choice you selected above, you can always go to Citrix Receiver Preferences as shown:

Citrix Receiver - Security Preferences