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Emails

RyersonSafe alerts will also be sent automatically to ryerson.ca email addresses held by students currently enrolled in classes and staff and faculty with active contracts. There is no need to sign up to receive emails. As long as you have an active enrolment or contract with the university, you should receive them. 

However, emails are not instantaneous. Once an alert is issued, the system will send it to thousands of Ryerson email addresses which can take time. As such, we urge you to download the RyersonSafe mobile app and allow push notifications and subscribe to receive alerts via text message so that you receive alerts as soon as they become available.

Preview of an alert sent via email

An example of a RyersonSafe email alert indicated a power outage on campus, in a Gmail inbox.

Alert via email to ryerson.ca addresses held by current students, faculty and staff

Alerts point to one single source of information

When an alert is sent out, the RyersonSafe system will generate an accompanying web page that will act as the single source of information. This page will be hosted by AppArmor (the mass notification system supplier) on their servers. Alerts to your device, email, on the website banner and Twitter will point to this page for all the details we have available for you.

The aim is to get you the information you need to make informed decisions, which means you may receive multiple alerts within the span of a few minutes.


The source of information page include all details about a specific safety alert on campus.

Each time a new alert is sent, a new source of information page will be generated. We encourage you to pay attention to the date and time stamp on the alert so you know when it was sent. 

When the issue is resolved, an “all clear” notification will be sent

RyersonSafe alerts provide the latest and most up-to-date information. When an issue has been resolved, we will send an alert stating the issue is all clear.

Questions?

If you have any questions about RyersonSafe, please contact Lindsay Canning, Community Safety and Security, at lindsay.canning@ryerson.ca or 416-979-5000, ext. 3076.

If you have any general questions for Community Safety and Security, please email security@ryerson.ca or call 416-979-5040.