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RyersonSafe alerts will be broadcast via a prominent alert bar on Ryerson’s website and the my.ryerson.ca portal.
Once an alert is issued, visitors to these websites will be able to find the latest information.
Note: Ryerson-managed websites that are not on the ryerson.ca domain will not display alerts with the exception of the Chang School.
Preview of an alert on the website banner
Yellow banner
For most incidents, alerts will showcase on a yellow banner. This includes for incidents involving:
- campus closures due to severe weather;
- utility disruptions; and/or
- building evacuations because of security- and infrastructure-related issues.
Red banner for the most severe incidents
In the most severe and rare incidents, alerts will showcase on a large red banner. This includes for incidents involving:
- infrastructure danger; and/or
- security-related incidents including rare but possible incidents involving bomb threats, suspicious packages and active threat situations.
Alerts point to one single source of information
When an alert is sent out, the RyersonSafe system will generate an accompanying web page that will act as the single source of information. This page will be hosted by AppArmor (the mass notification system supplier) on their servers. Alerts to your device, email, on the website banner and Twitter will point to this page for all the details we have available for you.
The aim is to get you the information you need to make informed decisions, which means you may receive multiple alerts within the span of a few minutes.
Each time a new alert is sent, a new source of information page will be generated. We encourage you to pay attention to the date and time stamp on the alert so you know when it was sent.
When the issue is resolved, an “all clear” notification will be sent
RyersonSafe alerts provide the latest and most up-to-date information. When an issue has been resolved, we will send an alert stating the issue is all clear.
Questions?
If you have any questions about RyersonSafe, please contact Lindsay Canning, Community Safety and Security, at lindsay.canning@ryerson.ca or 416-979-5000, ext. 3076.
If you have any general questions for Community Safety and Security, please email security@ryerson.ca or call 416-979-5040.