Submitting an Access to Information Request
Informal Request
Before submitting a request in writing for access to information under the Freedom of Information and Protection of Privacy Act (external link) (FIPPA), contact the University department, faculty, school, or office that has the record(s) to which you seek access. Records may be available to you through this informal process.
Formal Request
All formal requests must:
- be in writing,
- refer to FIPPA,
- contain sufficient detail to enable an experienced University employee, with a reasonable effort, to identify the record(s)/personal information sought, and
- be accompanied by a $5.00 request-processing fee.
To submit a formal request pursuant to FIPPA please follow the steps below:
Step 1: Complete FIPPA Request Form
Under section 24(1) of the Act, you must provide sufficient detail in your request to enable an experienced University employee, with a reasonable effort, to identify the record(s)/personal information sought.
Tips for a details request:
- be clear
- identify the specific information or record(s) or personal information to which you seek access
- Identify any specific University, departments, faculties, schools, or offices
- Specify a date range or time period for the record(s)/personal information you request
- Provide as much information as possible.
A clearly defined request with a defined scope will greatly assist the University in searching, locating retrieving and reviewing the record(s)/personal information to respond to your request within the legislated time frame.
Step 2: Submit the CDN $5.00 Request processing fee.
1. Online Payment through your Canadian bank (Preferred Method):
a. Access your financial institution’s online bill payment option, or advise your bank representative that you would like to pay a bill
b. Add payee name:
Toronto Metropolitan University; or
Toronto Metropolitan University – Tuition and Res Fees
c. Add account number: 500082559
d. Submit your payment
e. Email the reference number to fippa@torontomu.ca
f. Allow three to five business days for your payment to be applied.
2. Cheque or Cash Payment
a. Please contact fippa@torontomu.ca or call 416-979-5000 ext. 553516 if you wish to pay by cheque or cash.
If you require assistance, please contact the Privacy Office at fippa@torontomu.ca (preferred) or by calling 416-979-5000 ext. 553516.