Can I still come to campus?
The fall will be a transition semester as we prepare for a broader return to campus in the winter semester. During the fall, on-campus activities will increase, including some academic instruction, as well as student supports and services, study space and athletics.
The university has implemented a number of health and safety protocols and requirements to protect the health and safety of our community. If you’re planning to visit campus, please review what you need to access campus.
Employees are reminded that working on campus requires prior planning and approval from a senior leader at the VP or Dean level.
Effective Wednesday, March 18, Ryerson University is operating on an essential services model on our campus until further notice.
Essential services are those that are necessary to enable our university to:
- ensure the health and safety of our students, faculty and staff,
- preserve critical infrastructure,
- minimize serious environmental damage, and
- continue the delivery of administrative functions required to support core organizational priorities.
The following essential services are required to continue operating on campus in some capacity.
Please note: This list may change over time and many of these units may be operating under reduced staffing levels and/or with reduced hours
- Campus Store
- Community Safety and Security
- Computing and Communication Services
- Facilities Management and Development
- Financial Services urgent payments and purchasing
- Human Resources
- Medical Centre
- OneCard Office
- Shipping and Receiving
- SRC Activity in identified research labs
- Residences and residence food services
Staff who provide essential services are contacted by their department heads who are responsible for assigning duties and making reasonable arrangements for their protection.
If you are not tasked with providing essential services on campus, your work is still important to the university and you should continue to work from an alternate location. Leaders have a responsibility to determine appropriate work from home assignments to ensure the ongoing work of the university continues. If you have a role or work you feel cannot be done from home, or if you need support determining how to implement remote work assignments, please reach out to your HR partner who will be happy to assist you.
Continuity of services
Ryerson Aboriginal Student Services (RASS) remains available to First Nations, Inuit, Metis, Canadian Indigenous students (or those who identify by your nation or community) at Ryerson.
Reach out for support:
Leave a voicemail: 416-979-5000, ext. 3327
For more information, visit the News and Articles page on the RASS website.
Academic Accommodation Support and the Test Centre are open and providing services remotely, eg. phone, email. For general inquiries, please email firstname.lastname@example.org or call 416-979-5094.
For accommodation specific questions, contact your Student Accommodation Facilitator directly.
Undergraduate Admissions in-person services are unavailable until further notice, but support remains available online. Support for students and applicants with inquiries remains our top priority, and every effort will continue to be made to ensure that our business processes support our applicants during this unprecedented time.
Access information, updates and contact details through the COVID-19 Updates for Undergraduate Applicants FAQ page.
The Mattamy Athletics Centre reopened to students on July 26, 2021. A refreshed RAC will reopen later in August, at which point we hope to welcome back our non-student members as well.
As long as capacity restrictions are in place, students and members can expect pre-registration for all activities, such as fitness centre spaces and group fitness, including those that would normally be ‘drop-in’, to ensure you are not stuck waiting and disappointed in lines.
More detail about Athletics & Recreation health and safety procedures can be found at ryersonrams.ca, external link
The Ryerson University Campus Store’s physical location will reopen as of August 23, 2021. Students, faculty and staff are still strongly recommended to submit orders online for textbooks, course books, e-books and access codes for fall 2021.
In-person shopping at the Campus Store is available beginning August 23 by appointment only. Instructions for scheduling an appointment with the Campus Store are available on the FAQs page of the Campus Store website.
Career & Co-op Centre (RCCC) services are available online, including employer events, workshops and 1:1 advising. Students can register for events and workshops and book 1:1 appointments online. Starting the week of September 6, 2021, the RCCC will be offering a limited number of available in person drop-in advising appointments in POD 60 covering any of the following topics: resume, cover letter, job search and interviewing.
The Centre for Student Development and Counselling (CSDC) is physically closed, but has moved to a virtual support system. Students can still contact the CSDC at 416-979-5195 or email@example.com, as messages are being monitored regularly during business hours, and a receptionist will respond as soon as possible.
Current clients of the CSDC will receive a message from their counsellor about services and resource options, or they can contact their counsellor directly by email.
The Computing and Communications Services Help Desk remains available to students, faculty and staff by both phone and email. CCS has temporarily closed its physical office and staff are either working remotely or on campus only to maintain essential services. For areas that are running on-campus, such as research labs, support staff may be able to provide help onsite the next day or later.
Event & Space Reservations are available to assist student groups, faculty and staff who have been approved to host an on-campus event during the fall 2021 semester with the planning and execution of on-campus events.
You can learn more about our services by visiting the events at Ryerson, external link website.
In response to COVID-19, Food Services has implemented a number of changes to their 2021/2022 dining model and operations to ensure the safety of guests and staff.
Food Services will be operating the following retail locations during the fall 2021 semester:
Stations at our retail locations that were previously self-serve will now be staffed by a Food Services attendant.
Catering is available for student groups and employees approved to host on-campus events, meetings and gatherings during the fall 2021 semester.
Information about Catering Services and our new COVID-19 friendly menu is available on the catering page of our website.
Graduate student research continues to the extent possible. Students should discuss any questions, concerns or potential alternative arrangements with their faculty supervisors. Meetings with supervisors, supervisory committees and research-related examinations (e.g., defences, candidacy examinations, etc.) are continuing. As indicated in the PDF fileYSGS guidelines on online meetings these have been moved online. The latest information on access to research laboratories is available on the Office of the Vice-President, Research and Innovation (OVPRI)’s COVID-19 webpage.
- Find out more at Graduate Studies updates
Housing & Residence Life has reopened the Daphne Cockwell Complex (DCC), International Living/Learning Centre (ILC) and Pitman Hall (PIT) with reduced capacity for students choosing to live on campus. Residence buildings may only be accessed by residents and Housing & Residence Life staff.
Ryerson Human Rights Services offers support, coaching and can provide you with information so you understand what options are available to you as it relates to human rights concerns. If you choose to file a complaint, they can guide you through the process.
The team is also available to support and consult with leaders working through human rights and employment equity issues.
Please email firstname.lastname@example.org or leave a voicemail at 416-979-5349. If necessary, virtual appointments can be arranged.
The Ryerson Medical Centre is open in a limited capacity for in-person appointments. Virtual appointments and mental health assessments remain available through telephone and video-conferencing.
Students can contact the Medical Centre at 416-979-5070 or at email@example.com, as messages are being monitored regularly during business hours, and a receptionist will respond as soon as possible.
Your OneCard is one of the most important tools you’ll need while at Ryerson. A OneCard is required to gain entry to campus buildings during the fall 2021 semester and also grants you access to campus services and discounts. You can also use it as a payment card to purchase products and services
Instructions for scheduling an appointment to pick-up your OneCard from POD-52A between August 23 and September 10, 2021 are available on the Get Your Card (Students) and Get Your Card (Faculty & Staff) pages on the OneCard website.
Students who have not applied for a OneCard are encouraged to complete an application by following the instructions on the apply online page of the OneCard website.
Beginning September 8, the Ryerson Library will provide community members access to their wifi network, computers, study spaces and in-person research appointments for specialized spaces and services, including the Library Collaboratory, Archives and Special Collections and the Isaac Olowolafe Digital Media Experience (DME) Lab. The Library is also providing a contactless print pickup service for community members who need access to print-only materials, as well as laptop and wifi hotspot loans. In-person Library services are available Monday to Friday from 8 a.m. to 8 p.m. and must be booked online through the Ryerson Library website.
Virtual services are available through the Library Monday to Thursday from 8 a.m. to 10 p.m., Fridays from 8 a.m. to 5 p.m. and Saturday and Sunday from 12 p.m. to 6 p.m. Virtual services available at the Library include:
ServiceHub in-person services are unavailable until further notice. Support for students and applicants with inquiries remains our top priority and our support services will be provided online and through telephone. Our telephone lines are open Monday to Thursday between the hours of 10 a.m. to 5 p.m., and Friday 10 a.m. to 4:30 p.m. You can connect with us online through AskRyerson, external link, email, chat, and our webinars. Visit ServiceHub Contact for more information.
The Student Campus Centre (SCC) is open Monday to Friday 10:00 a.m. to 3:00 p.m. to students, staff, and faculty via OneCard at 55 Gould Street. Email firstname.lastname@example.org for more information.
The SLC will re-open with limited occupancy and reduced operations for students who require access to study space or a reliable internet connection on September 8. The SLC will be open Monday to Friday from 8 a.m. to 8 p.m. Entry is by OneCard and reservation only.
There are no tours or events during this time.
Hours: Monday to Friday from 8 a.m. to 8 p.m. beginning September 8. Closed on weekends.
Mask or face covering and distancing is required inside the building.
- Find out more at SLC updates
Due to the continuing threat to public health created by the pandemic, now declared a state of emergency by the province of Ontario, the Ryerson Image Centre's, external link galleries will remain closed for the coming winter season.
Ryerson University's 10 learning zones are closed until further notice.