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Topic

Contact

RyersonSafe technical support

For general technical support related to the RyersonSafe mobile app or web form, your first point of contact is support@apparmor.com.

Errors logging into RyersonSafe using your my.ryerson credentials

Students: Computing and Communications Services (CCS) Help Desk via the IT Help portal, help@ryerson.ca or 416-979-5000, ext. 556840

Employees: Computing and Communications Services (CCS) Help Desk via the IT Help portal, help@ryerson.ca or 416-979-5000, or ext. 556806

Health Screening

ehs@ryerson.ca

Vaccination exemption requests

Students: aasadmin@ryerson.ca

Employees: Workplace Wellbeing Services at wws@ryerson.ca

Rapid Antigen Testing Program

ehs@ryerson.ca

General questions about Vaccination Policy and its implementation

Students: Office of the Vice-Provost, Students servicehub@ryerson.ca

Employees: Please connect with your leader 

Leaders: Contact your human resources partner

Reporting cases

Students: Please visit our Student COVID-19 reporting page

Employees: Please visit our faculty, staff and visitor COVID-19 reporting page. For additional support, contact your leader, HR partner or EHS at ehs@ryerson.ca

PPE assessment and procurement 

ehs@ryerson.ca

Facilities needs

Topic Contact

Need COVID-19 signage for your area? 

Most signs you might need are available for download on our Signage page. 

If you require floor decals, customized signage or bulk orders too large for your departmental printer, please contact the Facilities Help Desk.

Requests for cleaning or disinfection 

Contact the Facilities Help Desk.

Information requests

Topic Contact

Media

If you’d like to learn more about Ryerson University’s policies and procedures, please contact the media relations team

If you would like to learn more about other COVID-19 topics, please see our list of experts on COVID-19.