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Support

Ryerson is aware of the challenges in providing high quality programming in a remote environment, particularly when that programming must be converted from a traditional delivery model. 

We have put into place a variety of resources to support faculty when teaching in a remote environment, including:

Keep Teaching Taskforce (KTT)

Ryerson’s Keep Teaching Taskforce (KTT) will continue to deliver on its mandate of ensuring faculty and instructors have the most up-to-date resources and support for remote teaching and assessment.

Remote Teaching Resources and Workshops

In preparation for the fall semester, the Centre for Excellence in Learning and Teaching is offering a series of workshops throughout the summer covering various critical topics related to remote teaching such as creating online community, alternative assessment, using D2L Brightspace, Ryerson’s learning management system and Zoom for teaching.

In addition to providing individual course consultation and Faculty-level support, the Centre has also created a Remote Teaching hub that features new information on self-guided course design, as well as a variety of remote teaching resources, workshop videos and technical guides – including PDF filethis six-part guide for adapting a course for remote teaching.

Professional Development Opportunities

The Chang School is offering several professional development opportunities for Ryerson faculty members and contract lecturers to enhance their teaching skills, particularly as they relate to adult and online learning. Training courses in online pedagogy, technology and effective course management are just a few of the offerings available.

In addition, we are working with Computing and Communications Services (CCS) and our other IT supports to ensure that IT needs are being accommodated and other direct supports are being provided.

We are working hard to ensure we provide the appropriate supports for faculty this Fall.  We recommend working with your department chairs and directors to determine the specific requirements and follow up with your Dean’s Office as necessary.

We are looking to develop best practices and are working with the Senate Office and other areas across the university to develop supports and recommended protocols for such situations. Updates will be posted here when available.

It is critical that we each take care of ourselves and our loved ones in response to the challenges COVID-19 has created. The Ryerson: Recharge campaign includes a series of new norms for our faculty and staff to support them in finding a better balance between work and home and making everyone’s well being a top priority.

In addition, we have put into place a variety of resources to support faculty when teaching in an online environment, these include:

Keep Teaching Taskforce (KTT)

Ryerson’s Keep Teaching Taskforce (KTT) will continue to deliver on its mandate of ensuring faculty and instructors have the most up-to-date resources and support for remote teaching and assessment.

Remote Teaching Resources and Workshops

In preparation for the fall semester, the Centre for Excellence in Learning and Teaching has launched a series of one-hour workshops through July and August covering various critical topics, like D2L Brightspace, Ryerson’s current learning management system, and Zoom.

In addition to providing individual course consultation, the centre has also created a Remote Teaching hub that features new information on self-guided course design, as well as a variety of remote teaching resources, workshop videos and technical guides – including PDF filethis six-part guide for adapting a course.

Professional Development Opportunities

The Chang School is offering several professional development opportunities for Ryerson faculty members and contract lecturers to enhance their teaching skills, particularly as they relate to adult and online learning. Training courses in online pedagogy, technology and effective course management are just a few of the offerings available.

One of our principles for COVID planning campus wide is access to technology. We purchased approximately 400 laptops once we put into effect the essential services model knowing that students would be away from campus indefinitely. We continue to review student needs in this regard and look toward ensuring students will be supported. 

A suite of student supports has been put into place to prepare them for Fall 2020, these include:

RU4U

The Office of the Vice Provost, Students has created a hub of important information for students called RU4U. Here, students can find and connect with the various supports and programs available to help them succeed in a virtual post-secondary environment.

Get Ryerson Ready

This enhanced summer transition programming has been especially designed for our newest students beginning their university journey this fall. The curated formal and informal learning experiences focus on the development of academic skills, and will foster community engagement and promote student well-being.

Ryerson University Library

The Ryerson University Library team continues to bring together information experts, to build on its existing digital infrastructure, and to provide our students with access to innovative technology and scholarly resources. Students will have access to subject-specific librarians for support, and to key academic library services and experiential learning opportunities. Reference and research help will continue virtually, as will digital and information literacy instruction sessions and workshops.

Accessibility & Academic Accommodation Support

Students with accessibility and accommodation needs can rely on Academic Accommodation Support (AAS) and the Test Centre, which will continue to operate online.

Health and Wellbeing

Student health and wellbeing services are available virtually, mental health and crisis management services are accessible, and the counselling centre will continue to be available to students in virtual formats. The Medical Centre is operating on a virtual model and appointments are provided by telephone or video-conferencing.

Ryerson has also partnered with Keep.meSAFE, a mental health counselling service that specializes in student mental health support and provides 24/7 access to licensed counsellors through telephone and mobile chat.

We are working with Computing and Communications Services (CCS) and our other IT and supports to ensure that IT needs are being accommodated and other direct supports are being provided.