Balance of Care Research and Evaluation Group and SHS Consulting's Final Evaluation of VON SMILE Program
Initiated in 2007 as a key element of the South East Local Health Integration Network's Aging at Home strategy, SMILE (Seniors Managing Independent Living Easily) now supports hundreds of "at risk" seniors and their caregivers "closer to home" across the region. To do this, SMILE uses specially trained case managers, equipped with per client budgets, to engage with seniors and their caregivers to identify problems and co-create individualized care packages. In addition to accessing available community support services, SMILE accesses a range of non-traditional supports from neighbors, friends, churches, volunteer organizations and clubs, thus leveraging local capacity in urban and rural areas. See Evaluation Report.