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If you have been assigned a locker in the fall term and find that it already has a lock on it, Facilities Management and Development can help with the authorized removal of that lock and any locker contents. This service is only available until the third Friday in September, at which point lockers are considered unassigned.

We can also help with the removal of your own lock if you have an assigned locker and forgot your combination, or the lock is damaged and you’re unable to remove it. This service is available throughout the year.

Lock removal process

It is your school or department’s responsibility to authorize the removal of locks or locker contents. In order to have a lock removed from a locker, you must obtain a letter of authorization (hard copy is the only acceptable format) from your school or department that includes:

  • your name;
  • your student number; and
  • the locker number (even if your school or department didn’t assign the locker).

If your school or department will not provide a letter, one can be obtained from Student Services using the same criteria.

Bring the letter and a new, open lock with you to the custodial office in POD-B-85. This office is staffed from Monday to Friday, and typically accepts lock removal requests at the following times:

  • 10 a.m.
  • 12:30 p.m.
  • 2:30 p.m.

By the end of the day, a custodial staff member will remove the lock and replace it with the new one. If applicable, any contents not belonging to you will be removed.


If you have any questions, please contact the FMD Help Desk at or 416-979-5091.