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Important information for students from the Office of the Dean, FCS: COVID-19

Page updated on January 8, 2021

We hope you are taking care of yourselves and your communities at this time. Your safety, and the safety of the communities you support are our main priority. We are working closely with all FCS schools to make sure your learning needs continue to be met, and your safety is prioritized. In addition to receiving faculty-wide updates from FCS, you will be getting information and updates from your program directors and your professors/instructors about any changes to your courses, including placements.  Also look out for additional updates on the Ryerson COVID-19 website which includes a helpful FAQ.  

Additionally, we wanted to take this opportunity to remind you that FCS Academic Support is still available (virtually) to provide guidance with assignments and learning strategies.

Dean’s Office Hours  

The Office of the Dean, Faculty of Community Services, is offering services remotely. Staff and faculty in the Dean’s Office will be monitoring email and voicemail and continue to be available as needed by phone, email, video chat, etc.

If you have any concerns relating to your specific courses, please contact your professor or instructor. Most University services are still available virtually, and we encourage you to continue to access the regular channels you would normally utilize for information and support.  However, if you need assistance and are not sure who to contact, or should you have any questions or concerns that you are not able to find answers for, please don’t hesitate to contact Dani Gomez-Ortega, Manager of Student Experience at or leave a voicemail at 416-979-5000 ext. 6197.  

For general inquiries & assistance:
Phone: (416) 979-5000 ext. 6197

Student Appeals  

As of January 12, 2021, a new automated appeal system is available to all Faculties in Ryerson (with the exception of the Faculty of Law and Graduate Studies).

Undergraduate students enrolled in an undergraduate program wishing to appeal their standing in their program, and/or to appeal a grade received in courses taught in any Faculty (with the exception of Faculty of Law and Graduate Studies), are to use the new online appeals system to submit their request. Click here for more information on student appeals.

DCC and SHE Centre Atrium Bookings  

All booking requests for the DCC are suspended. The room booking calendar is temporarily not available online. While the DCC booking email is still being monitored, groups that want to cancel their bookings do not need to let us know.  

The SHE Centre Atrium (6th floor, 99 Gerrard St. E.) is not available for event bookings for the time being. FCS will follow Ryerson-wide guidelines regarding booking space for events.  

Library Services and Resources

For the latest information about Library online services and resources at this time please visit:


On-campus events across Ryerson and FCS have been cancelled or postponed until further notice. This includes all student group events and faculty-sponsored events.  

Please continue to monitor your email and check the other helpful links above for updates. 

We know this is an extremely difficult and challenging time for students. Know that we are here for you and that your well-being is our number one priority. We understand the need for care and kindness and encourage you to look after yourselves and each other. We are a strong community and we are here to support you in any way we can.


Lisa Barnoff, Dean
Nadya Burton, Associate Dean, Undergraduate Studies, Students and Pedagogy
Jennifer Martin, Associate Dean, Graduate Studies and SRC