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In crisis and need immediate support ?

9AM - 5PM  : Call Ryerson’s Counselling Centre 416-979-5195

After 5PM : Call Student Helpline -Good2Talk 1 866 925 5454

Additional Information & Resources

If you are in crisis and in need of immediate attention, please drop by the Centre (JOR 07) or call our receptionist at 416-979-5195 and indicate the urgent nature of your concern.  We have “on call” appointments available daily to respond to emergency situations. An emergency may involve your safety and well-being or that of another person being at risk including thoughts and plans about harming yourself or someone else.

If you are in distress and in need of help, don’t wait. If you are uncomfortable conveying the exact nature of your concern to our receptionist when you call or come in you can simply indicate where you are on a ten-point scale with 0 being not at all at risk to 10 being at immediate risk.

If you require assistance for an urgent concern outside of our regular operating hours you should, if necessary, go to the emergency department of your closest hospital. If you are on or nearby campus St. Michael's Hospital is located at 30 Bond Street (the emergency department is at the intersection of Victoria Street and Shuter Streets). The phone number for St. Michael's Hospital emergency department is: 416-864-5094.

Alternatively, you may wish to call one of the following local crisis lines:


Distress Centres of Toronto

Immediate emotional support, crisis intervention, and suicide prevention over the phone. Open 24 hours, 7 days a week. Tel: 416-408-4357 (408-HELP)


Gerstein Centre Crisis Line

Crisis intervention including phone line, mobile unit, ten-bed stay crisis House, and hospital referral. Staff provides supportive counselling for immediate crisis issues, and referrals to other services for ongoing, non-crisis issues. Serves people in the City of Toronto. Tel: 416-929-5200


Kids Help Phone          

For those 20 years old and under, Kids Help Phone provides emotional support for a wide range of social and emotional concerns.  Tel: 1-800-668-6868


Good2Talk A free confidential and anonymous service, Good2Talk offers post-secondary students 24/7 professional counselling, mental health information and connection to local resources. Tel: 1-866-925-5454


St. Michael’s Hospital Psychiatric Emergency Services - Mobile Crisis Intervention Team (MCIT)

Mobile crisis intervention team responds to 911 emergency and police dispatch calls involving emotionally disturbed individuals, from 1 pm to 11 pm seven days a week. Call 911 to request the crisis team’s services. Tel: 911 (Emergencies), 416-808-2222 (Non-emergencies)


The Integrated Community Mental Health Crisis Response Program

A 24-hour crisis line, seven day/week mobile crisis service for Etobicoke and North York, provides links to emergency/respite housing. Support available in the consumer?s home or at a meeting place of their choice. Telephone access and support given to family members, significant others, and caregivers. Tel: 416-498-0043


Toronto Rape Crisis Centre /Multicultural Women Against Rape

Crisis intervention, counselling and referral for survivors of rape/sexual assault. Tel: 416-597-8808 (Crisis Line), 416-597-1171 (Admin Line)


Assaulted Women's Helpline

Confidential telephone service providing crisis counselling, emotional support, safety planning, and information and referrals for emergency shelters, counselling legal services and other community services. Tel: 416-863-0511 (Crisis Line), 1-866-863-0511 (Crisis Line - OUTSIDE GTA), 416-364-4144 (Admin Line)


Children’s Aid Society of Toronto

Provides assessments, crisis intervention, counselling and services to prevent child abuse and neglect. Tel: 416-924-4646


Lesbian, Gay, Bi Trans Youth Line

Peer support for lesbian, gay, bisexual, transgender, two-spirited & questioning youth, 26 & under. Tel: 416-962-9688