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Amenities & Services


At the beginning of the school year $50 is automatically loaded onto your One Card and can be used only for laundry expenses.

Laundry Locations:

Pitman - Every floor
ILLC - Every Floor

Laundry Costs:

Washer: $2.00
Dryer: $1.50

No more laundry money?

You can easily add more money to your OneCard's laundry account at residence Add Cash PHIL Machines 24/7 located in the Pitman and ILLC lobbies. The machine takes $5, $10 and $20 bills.



Mail/ Packages

ILC & Pitman Hall

If you live in the ILC or Pitman Hall you will have a mailbox assigned to you for the length of your stay in residence. When having mail sent to you please ask that your mailbox number be included in your address.

Mail that does not have a mailbox number on it and mail that is too large to fit into your mailbox will be dropped off at the residence services desk of your building. The Residence Services Desk Agent will log your package and leave you a message to come and pick it up. When picking up a package please provide your residence I.D. card and sign to acknowledge you have picked up the package.

Please note that C.O.D. (Cash on Delivery) packages cannot be accepted at the desk unless you are there to pay for it yourself. If you are not available the package will be returned to sender.

Sending Mail or Packages

There is a mail drop box located on campus at the corner of Church St. and Gould St. To send larger pieces of mail or packages there is a post office located in the Atrium on Bay, at the corner of Yonge St. and Dundas St.


Mail after Move-Out

Any mail that is received after you move out and after April 25th, 2015 will be Returned To Sender. Please inform your friends, relatives, schools, bank, credit card companies, etc. of your new summer address as soon as possible.

Residence Adresses
ILC Pitman Hall HOEM 
240 Jarvis St.
Toronto, ON
M5B 2L1
160 Mutual St.
Toronto, ON
M5B 2M2
186 Jarvis St.
Toronto, ON
M5B 2B7
Garbage & Recycling


It is your responsibility to empty the garbage container in your room. A garbage chute is located on each floor of Pitman Hall, next to the elevators beside your RA’s apartment. Items larger then a full grocery bag will not fit in the garbage chute and should be placed by the containers in your main floor lounge. DO NOT JAM THE CHUTE.

At the ILC, please bag your garbage and take it to the floor lounge for the ILC.


Recycling containers are located in the main lounge on each floor of the ILC and Pitman Hall. Please use these containers to properly dispose of cans, bottles, paper, cardboard, and other recyclable material. Students living in suites in Pitman Hall are also expected to bring recyclable material from their suites to these locations for pick-up.

Telephone Voicemail

What's Available?

The ILC and Pitman Hall have a digital telephone in each bedroom with its own private extension and voicemail. Telephone service is set up through the Computing and Communication Services (CCS) department on campus. Fees for phone services and local calls are included in your residence fees. Long distance charges are billed to you on your Student Fee Account.

How Do I Use My Phone?

To dial an outside line you must press '9' before dialing the number. In Toronto you must dial the area code, then the phone number to be connected.

For example: To dial Ryerson's main phone line 416-979-5000, you must press 9, then 416, then 979-5000. Once you have dialled these numbers your call will be connected.

When you are dialling a number on campus you only need to dial the four digit extension.

For example: To call Student Housing Services you do not have to dial 416-979-5284, you can dial 5284 instead.

How Much Is Long Distance?

Long distance calls are charged at the Bell Long Distance Basic rate. These rates are available on the Bell website.


How Do I Use My Voicemail?

To access your voicemail you need to press the message key on your phone, (the message key is the second button from the top on the right hand side of your phone.

You will be asked to supply your mailbox. When using your phone your mailbox is your four digit extension.

You will then be asked for your password. The first time you access your voicemail your password will be six digits ‘1 2 + your 5 digit phone extension'. After you have entered this password you will need to change your password to a new six digit password. Choose a six digit password that you will remember. (For your security and privacy your password cannot be 123456)

Once you have changed your password you can access your messages.

For more menu options you can press 8* and follow the prompts.


I'm Locked Out, What Now?

If you enter an incorrect password 3 times you will be locked out of the system.

Contact the Housing & Residence Life Office. Your password will be reset to the temporary password, 1 2 + your 5 digit phone extension.

Replacing a Key


Your OneCard functions as your door keycard. If you lose or break that card you must replace it with the OneCard office. In the meantime you can get a temporary card from the ILC residence services desk, or the Housing & Residence Life Office. Once you have your new OneCard return the temporary card back to the ILC residence services desk, so your lock information can be transferred to your new OneCard.

Pitman Hall

As soon as your bedroom door closes it locks. We ask that you carry your bedroom key on your person at all times.

If you are locked out of your room, please try and find your Resident Advisor (RA) to do the lockout for you. If you cannot find your RA please come or call down to the residence services desk of your building.

The Residence Services Desk Agent will find either Residence Life Staff or Maintenance to do the lockout for you.

ILC Residence Services Desk - ext. 7493
Pitman Hall Residence Services Desk - ext. 5210

Lockouts cost:

  • Orientation Week (August 26, 2018 to September 3, 2018) - FREE
  • 1st Lockout - FREE
  • 2nd Lockout - $5
  • 3rd Lockout - $10
  • 4th Lockout - $15
  • 5th Lockout - $20 and email send to your Resident Advisor
  • 6th and all Subsequent Lockouts - $50
  • 10th Lockout - $50 and meeting with the Graduate Advisor - Community Standards

This lockout charge schedule resets in January and begins again with your 1st Lockout free.