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Community Standards

The Residence Community Standards set out clear expectations of acceptable behaviour within the residence community and the consequences for behaviour that is contrary to these expectations.

Community Standards

Personal & Roommate Success Plans

How have you felt about living with roommate(s)? Have you had a chance to talk about your needs as a member of the community?

As a community member of Housing & Residence Life, all students are required to complete a Roommate Success Plan.

It is your responsibility to work with your roommates and discuss these questions and document your responses in this form, as outlined in the Housing & Residence Life Community Standards. 

Here are some tips:

1. Only one of the roommates needs to fill out this form on behalf of the room, apartment or suite.
2. Everyone in the room. apartment or suite needs to be present. 
3. This should take you about 20 minutes to 1 hour to complete.
4. Communicate honestly and effectively.
5. Seek assistance when needed to avoid conflicts from your RA, AL or your Residence Life Facilitator.

This is the beginning of an on-going conversation while you are living with others in residence, and the goal of the Roommate Success Plan is to ensure you and your roommates feel like your needs are being met and your 'wants' are considered. 

Please work with your roommate(s) to discuss the questions below and submit. Your RA will follow-up with you to discuss, but you can also connect with them if you'd like them to also be a part of this first step of the process.


The Personal Success Plans are designed to help you consider and reflect on your personal transition to living independently and for your academic success. Your RA will receive a copy of your responses and will set up a time for you to discuss what you've submitted. If there is anything you'd like advice on or if you're unsure about, please connect with an RA and/or AL.

Quiet Hours

Year long quiet hours:

Friday - Saturday 1am-10am
Sunday - Thursday 11pm-8am

Exam periods : 24 hours a day*

  • 1st Semester exam quiet hours start: 1:00am November 29, 2019
  • 2nd Semester exam quiet hours start:1:00pm April 10, 2020
  • 8pm - 9pm nightly there will be no quiet hours to relax and be able to make moderate noise.

During quiet hours, we ask that you respect your neighbours by ensuring that you aren’t disrupting their study time. Speakers, TV's, etc. should be kept at a low volume (or used with headphones) and room doors should be kept closed. Noise that can be heard outside of a room or lounge is not permitted. Treat others as you would like to be treated the night before a big exam!

*24 hour quiet hours are relaxed daily between 8 pm - 9 pm to allow for moderate levels of noise.

Guests in Residence

Residents can host guests by signing them into residence at the residence service desks. Guests will be given a wristband to identify them as an approved guest within the residence community.

The resident host is responsible for the behaviour of the guest(s) at all times and must inform their guest(s) of residence policies and community standards, including:

  • Guests must abide by the Residence Community Standards at all times.
  • Guests must be signed in and provide picture identification to the Residence Services Desk upon arrival, and remain with their host at all times afterward.
  • A host may sign in a maximum of three (3) guests for a maximum of three (3) consecutive nights.
  • Guests can be signed in for a maximum of nine (9) nights per month.
  • A guest can be removed from the residence and Ryerson University property at any time without notice; guests have no right to be in the residence at any time.

Should a resident require an exemption from the above policy, please complete an overnight guest exemption request.

Please submit this form at least 48 business hours prior to your guests' expected arrival.

Exam Period

24 hour Quiet Hours Commence: Please review the "Quiet Hours" tab for exact dates & times

No overnight guests allowed: November 29, 2019 - January 6, 2020

Overnight Guest Exemption Request: Due November 22, 2019

If you would like to request an overnight guest during the exam period please complete an Overnight Guest Exemption Form.


Academic Support & Study Space

Please keep in mind that Academic Links are available to help you leading up to exams.  Your Academic Link will continue to host office hours through finals should you need extra support.  If you do not know your Academic Link's office hours, please feel free to email and someone will be in touch with your AL's contact info and office hours.

The AL lounge is open 24 hours as a quiet study space. Group studying can happen in the AL Lounge, with both friends from on and off campus.

Please see your Academic link for any issues you feel you are facing with your academics.  See them earlier rather than later - they are here to help!

Residence Agreement

The Residence Agreement is a legal document that you must read and sign before moving into residence. It covers important information about residence such as move-in, mid-year and move-out dates, application deadlines and instructions, and fee deadlines.


Please note for the '12 Month Term' Agreement:

HOEM is a partnership between Ryerson University and Canadian Student Communities Inc (CSCI). Students living in HOEM are provided support in their residence experience, and CSCI has oversight of all lease agreements with students.

CSCI remains the decision maker on the residence withdrawal process for those who choose to leave HOEM residence early.






Level 1

  • Residence Appeal Request - Level 1
* Residence Appeal Request - Level 1.pdf
Residence Appeal Request - Level 1