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Services

Pedestrians walking along Gould Street on a sunny day. The bright sun casts harsh shadows of trees on the pavement and highlights blue and gold cafe umbrellas.

We do not advocate for any individual or group. We advocate for fairness and for a community where the dignity and human rights of all its members are respected and upheld.

Have a human rights question or complaint?

Need to review the Discrimination and Harassment Prevention Policy?

Our office provides free and confidential complaint resolution services for students, staff, faculty, and other Ryerson members based on the Discrimination and Harassment Prevention Policy and the Sexual Violence Policy.

Our services


We manage all human rights inquiries, consultations, investigations and alternative resolutions.

  • We provide information about the options available to address human rights concerns such as consultation, conciliation and investigation.
  • We offer free and confidential complaint resolution services for human rights and sexual violence issues. When a concern does not fall within our jurisdiction, we will refer you to the appropriate services.
  • Conciliation through mediation is available when parties involved agree that an alternate resolution is possible and preferable to an investigation.
  • Investigation of complaints where appropriate, including a written report to the decision-maker.
  • Education is available through core and customized workshops, seminars and speakers to promote awareness of human rights issues, the law, and the rights and responsibilities of all members of the Ryerson community.
  • Support and referral are provided in situations involving sexual harassment, sexual assault and as requested.

COVID-19 update

Effective Wednesday, March 18, Ryerson University is operating on an essential services model on our campus until further notice.

The Human Rights Services team is working remotely. If you are a Ryerson student, faculty, staff or visitor with human rights concerns or questions, please contact us. If needed, we can set up a virtual or phone appointment.

Frequently asked questions

I would feel more comfortable having an in-person meeting. Is this possible?

As the university has moved to an essential services model in order to prevent further transmission of COVID-19, we are not able to meet in person. We are available to connect with you by phone or video conferencing. Please contact us. If needed, we can set up a virtual or phone appointment.

Can I still make a complaint during COVID-19?  

Yes. You can contact us with any human rights-related concerns or complaints or to report sexual violence incident(s) at Ryerson. Ryerson University’s Discrimination and Harassment Prevention Policy states that a complainant must normally file a complaint of discrimination or harassment within 12 months from the time of alleged incident(s). There may be extensions of this timeframe for extenuating circumstances. There is no time limit for filing a complaint under the Sexual Violence Policy. 

I am currently involved in an investigation. Will there be a delay in my case during this time?

While we are not on campus, the Human Rights Services team is still working full-time remotely and doing our best to still provide advice, consultation and investigations, in partnership with other units on campus and with external investigators. Due to the COVID-19 pandemic, there may be delays. We will endeavour to to update you as we receive information, and you are welcome to contact us to check in about the status of the investigation in which you are involved.

Recently in an online class, I witnessed a student using offensive language that was racist and sexist in nature. Can I make a complaint?

Yes. We encourage you to contact us. We will connect with you to learn more about your complaint.