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Services

Pedestrians walking along Gould Street on a sunny day. The bright sun casts harsh shadows of trees on the pavement and highlights blue and gold cafe umbrellas.

We do not advocate for any individual or group. We advocate for fairness and for a community where the dignity and human rights of all its members are respected and upheld.

Have a human rights question or complaint?

Need to review the Discrimination and Harassment Prevention Policy?

Our services are free, completely confidential and available to all members of the Ryerson community including students, staff, faculty and visitors.

Our services include:

  • Education through core and customized workshops, seminars and speakers to promote awareness of human rights issues, the law, and the rights and responsibilities of all members of the Ryerson community.
  • Providing complainants, respondents and administrators information about the formal and informal options available to address human rights concerns.
  • Free and completely confidential complaint resolution services with an approach to resolve complaint matters at the lowest level possible using an educative and ameliorative approach. We integrate a variety of alternative dispute resolutions and advise when more formal options such as mediation and investigation would be appropriate. When a concern does not fall within our jurisdiction we will refer you to the appropriate service.
  • Conciliation of informal and formal complaints where the parties involved agree that an informal resolution is possible and preferable to a formal investigation.
  • Investigation of all formal complaints concluding with a written fact-finding report to the decision-makers.
  • Crisis intervention and referral in situations involving criminal harassment ("stalking"), assault, sexual assault and violence in relationships.
  • Our resource room with books, government documents, case law, articles and videos on human rights and related issues is available to the entire Ryerson community.