Margaret Plaza, M.A.Sc. Eng., Ph.D. is a Senior Research Scientist in IITM and an Associate Professor of Information Technology Management at Ryerson University. She holds M.ASc. in Mechanical Engineering and a Ph.D. in Production Engineering from Politechnika Krakowska (Cracow University of Technology) where she specialized in flexible manufacturing systems. Dr. Plaza is also a P.Eng ( Ontario ), PMP, and CIA. Her current research focuses on organizational learning and technology management. She has developed several decision models and decision support technologies to assist managers with the complex decision problems of new technology implementations. Her research papers have appeared in a number of international journals and conference proceedings.