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Ozgur Turetken

Dr. Ozgur Turetken

Associate Dean, Research & Professor
EducationPhD, MBA, BSc
OfficeTRS 3-018
Phone416-979-5000 ext: 2481

Professor Ozgur Turetken (Ph.D., Oklahoma State University,, external link MBA,, external link BS, external link METU,, external link Ankara, Turkey) joined TRSITM in 2006. Prior to that, he served on the faculty of Temple University Fox School of Business and Management, external link for 6 years. Dr. Turetken's scholarly interests are mainly in applied (text) analytics especially in the context of individual decision making. His research on the organization and presentation of information as they relate to decision outcomes has been published in international journals and conferences, and has been funded by NSERC and SSHRC among other agencies. Ozgur is also a recipient of Ryerson SRC award in 2010. He is active in various research communities as an editor, external linkspecial interest group officer, external link, and track chair., external link He has developed and taught many undergraduate and graduate courses, mostly in evidence based management and supervised several theses. Ozgur also served in many committees at the departmental, faculty, and university levels at Ryerson. His service contributions have been recognized by the 2010 TRSM Service Award.

Human computer interaction in Web 2.0, data analytics for decision support systems

Publications in Refereed Journals

*Tomasi, S., Schuff, D., Turetken, O. (2018) “Understanding Novelty: How Task Structure and Tool Familiarity Moderate Performance” in Behavior and Information Technology Vol. (37)4, pp. 406-418. (Journal impact factor = 1.388, rated A in ABCD journal quality list)

Li, H., Chatterjee, S., Turetken, O. (2017) “Information Technology Enabled Persuasion: An Experimental Investigation of the Role of Communication Channel, Strategy and Affect” in AIS Transactions on Human-Computer Interaction Vol. (9)4, pp. 281-300.

Pick, J., Turetken, O., Deokar, A., Sarkar, A. (2017) “Location Analytics and Decision Support: Reflections on Recent Advancements, a Research Framework, and the Path Ahead” in Decision Support Systems Vol. 99, pp. 1-8. (Journal impact factor = 3.222, rated A* in ABCD journal quality list)

* Lak, P., Turetken, O. (2017) “The impact of sentiment analysis output on decision outcomes – an empirical evaluation,” in AIS Transactions on Human-Computer Interaction Vol. (9)1, pp. 1-22.

Poku, E. K., Towler, M. R., Cummins, N. M., Curran, D. J., Turetken, O. (2016) “A multi-study cost-effectiveness comparison of the QFracture and FRAX fracture risk algorithms” in Risk and Decision Analysis Vol. (6)1, pp. 1-6

*Arpaci, I., Cetin, Y. Y., Turetken, O. (2015) “The Impact of Perceived Security on Organizational Adoption of Smartphones” in Cyberpsychology, Behavior, and Social Networking Vol. (18)10, pp. 602-608. (Journal impact factor = 2.571)

*Arpaci, I., Cetin, Y. Y., Turetken, O. (2015) “A Cross-Cultural Analysis of Smartphone Adoption by Canadian and Turkish Organizations” in Journal of Global Information Technology Management Vol. (18)3, pp. 214-238. (Journal impact factor = 0.517, rated B in ABCD journal quality list)

Panel Report: Wixom, B., Ariyachandra T., Douglas, D., Goul, M., Gupta, B., Iyer, L., Kulkarni, U., Mooney, J. G., Philips-Wren, G., Turetken, O. (2014) “The Current State of Business Intelligence in Academia: The Arrival of Big Data,” in Communications of the AIS Vol. (34)1, article 1.  (Journal impact factor = 0.534, rated A in ABCD journal quality list)

Editorial: Turetken, O. and Olfman, L. (2013) “Introduction to the Special Issue on Human-Computer Interaction in the Web 2.0 Era” in AIS Transactions on Human-Computer Interaction Vol. (5)1, pp. 1-5.

*Arpaci, I., Yardimci, Y. C., Ozkan, S., Turetken O. (2012). “Organizational Adoption of Information Technologies: A Literature Review” in International Journal of eBusiness and eGovernment Studies, Vol 4(2).

Schuff, D., Corral, K., Turetken, O. (2011) “Comparing the Understandability of Alternative Data Warehouse Schemas: An Empirical Study” in Decision Support Systems Vol. 52, pp. 9-20. (Journal impact factor = 3.222, rated A* in ABCD journal quality list)

*Turetken, O., Jain, A., Quesensberry, B. Ngwenyama, O. (2011) “An Investigation of the Influence of Individual and Work Characteristics on Telecommuting Success” in IEEE Transactions on Professional Communication Vol. 54(1), pp. 56-67. (Journal impact factor = 2.184, rated B in ABCD journal quality list)

*Schuff, D., Turetken, O., Asif, Z. (2010) “Designing Systems that Support the Blogosphere for Deliberative Discourse” in AIS Transactions on Human Computer Interaction Vol. 2(3), pp. 95-111.

Plaza, M., Turetken, O. (2009) “A Model-based DSS for integrating the impact of learning in project control” in Decision Support Systems Vol. 47(4), pp. 488-499. (Journal impact factor = 3.222, rated A* in ABCD journal quality list)

Roussinov, D., Turetken, O. (2009) “Exploring Models for Semantic Category Verification” in Information Systems Vol. 34(8), pp. 753-765. (Journal impact factor = 2.777)

Turetken, O. (2008), “Is your back-up in a safe location? A Multi-criteria Approach to Location Analysis for Business Continuity Facilities” in Information Systems Frontiers Vol. 10(3), pp. 375-383. (Journal impact factor = 2.521, rated A in ABCD journal quality list)

Turetken O., Sharda, R. (2007), “Visualization of Web Spaces: State of The Art and Future Directions” in DATA BASE for Advances in Information Systems Vol. 38(3), pp. 51-81. (Journal impact factor = 0.64, rated A in ABCD journal quality list)

*Schuff, D., Turetken, O., D’arcy, J., Croson, D. (2007), “Managing E-Mail Overload: Present Solutions and Future Challenges” in Computer Vol. 40(2), pp. 31-36. (Journal impact factor = 1.438)

Turetken, O., Schuff, D. (2007), “The Impact of Context-Aware Fisheye Models on Understanding Business Processes: An Empirical Study of Data Flow Diagrams” in Information & Management Vol. 44(1), pp. 40-52. (Journal impact factor = 3.317, rated A* in ABCD journal quality list)


Book Chapters
* Szczech, M., Turetken, O. (2017) “The Competitive Landscape of Mobile Communications Industry in Canada – Predictive Analytic Modeling with Google Trends and Twitter,” in Annals of Information Systems special issue on “Analytics and Data Science: Advances in Research and Pedagogy”.


Peer-Reviewed Conference Proceedings

* Demir, M., Mashatan, A., Turetken, O., Ferworn, A. (2018) “Utility Blockchain for Transparent Disaster Recovery” IEEE Electrical Power and Energy Conference (EPEC), October 10-11, 2018 Toronto, ON.

* Kiani, A., Al-Natour, S., Turetken, O. “A Comparison of Sentiment Analysis Tools”, Americas’ Conference on Information Systems (AMCIS), August 16-18, 2018 – New Orleans, LA.

Turetken, O., Al-Natour, S. “Empirical Evaluation of Automated Sentiment Analysis as a Decision Aid”, International Conference on Information Systems (ICIS), December 11-14, 2016 – Dublin, IE.

*Szczech, M., Turetken, O. “The Competitive Landscape of Mobile Communications Industry in Canada –Predictive Analytics Modeling with Google Trends and Twitter”, Business Analytics Congress, December 12-13, 2015 – Fort Worth, TX.

*Lak, P., Turetken, O. “Star Ratings versus Sentiment Analysis – A Comparison of Explicit and Implicit Measures of Opinions”, Hawaii International Conference on System Sciences (HICSS-47), January 6-9, 2014 – Big Island, HI.


Other Conference Presentations and Abstracts

*Zefi, L., Djafarova, N., Bates, T., Ferworn, A., Turetken, O., Romaniuk, D., Mastrilli, P., Dimitriadou, A., Verkuyl, M. “The Art of Serious Game Design: A methodology and practical guide for serious game design within multidisciplinary teams”, International Academic Conference on Meaningful Play, October, 2018 – East Lansing, MI.

*Lak, P., Turetken, O. “The Impact of Sentiment Analysis on Decision Outcomes”, presented at CORS/INFORMS International Conference, June, 2015 – Montreal, QC.

Bener, A., Turetken, O. “The Impact of Big Data in Business Models and IS Transformation in Organizations,” Western Decision sciences Institute (WSDI) Forty-Third Annual Meeting, April 1-4, 2014 – Napa, CA

*Co-authored with graduate students

Grant or Project Title Year Amount
eCampus Ontario Research and Innovation Grants (with N. Djafarova et al.): "Practical Design Guide for Simulation Game based Learning" 2016-2018 $95,942
Ted Rogers School of Management-FB PolyU Joint Research Grant (with S. Al-Natour and E. Ngai): "An Empirical Evaluation of Automated Sentiment Analysis as a Decision Aid” 2016-2017 $30,000
Ted Rogers School of Management Internal Research Grant (with Amir Gandomi): “Big Data, Analytics, and the Future of Marketing Education” 2015-2016 $7000

Ted Rogers School of Management Internal Research Grant: “Organizational Adoption Of Mobile Communication Technologies”

2013-2014 $5000

Turkish Scientific and Technical Research Council (TUBITAK), FATIH Project (with Tunga Gungor et al.): “Development of a Question Answering System to Provide Reliable Knowledge Access for Primary and Secondary Level Students”

2013-2015 566,991 TL or ~$325,000

Fed. Dev. Applied Research and Commercialization Grant (with Charles Davis): “Social Media and Audience Intelligence for Media Content Producers”

2012-2013 $32,800

Social Sciences and Humanities Research Council of Canada (SSHRC) strategic research grant on Management, Business and Finance (with Catherine Middleton): “Managing Ubiquitous Communication Technologies in Organizations: Diagnosing Problems and Developing Solutions for an 'Always-On' Environment”

2008-2011 $195,400

Natural Sciences and Engineering Council of Canada (NSERC) Discovery Grant for Research Program: “Management of the Blogosphere through Automated Clustering and Visualization - An Empirical Investigation”

2008-2013 $85,000

Natural Science and Engineering Research Council of Canada (NSERC) Research Tools and Instruments grant (with Deb Fels et al.)

2007 & Onwards  $55,624

Ryerson University SSHRC Institutional Grant (SIG): “Beyond Technology: The Role of Individual and Job Characteristics in Telework Success”

2007-2008 $6,967

Temple University Summer Research Fellowship Award

2004 $4,500


Course Code Course Title
ITM 100 Foundation of Information Systems
ITM 102 Business Information Systems I
ITM 107 Managerial Decision Making
ITM 410 Business Process Design
ITM 501 Decision Analysis


Course Code Course Title
MB/MT 8600 Research and Communication for Managers
MT 8105 World Logistics and Supply Chain Management
MT 8219 Theories of Technology and Organization
MT 8301 Collaboration and Decision Technologies
MT 8310 Special Topics Information Systems Management
  • PhD, Business Administration-Management Science and Information Systems, Oklahoma State University, USA
  • MBA, Management, Middle East Technical University, Turkey
  • BSc, Electrical Engineering, Middle East Technical University, Turkey
  • Member – Advisory Board, Association of Information Systems Special Interest Group on Decision Support and Analytics (AIS SIGDSA)
  • Keynote speaker – “ICT in Everyday Life,” International Conference on Information and Communication Technologies (ICICT), Karachi, Pakistan, December 30, 2017
  • Keynote speaker – “The Critical Role of Engagement in a BTM Oriented School” ITAC BTM Conference, Edmonton, AL, June 4, 2016
  • Faculty Panelist – DSI Doctorial Consortium, Seattle, WA, November 21, 2015
  • Visiting Scholar – Claremont Graduate University, Claremont, CA: 2013-2014
  • Member – AIS