You are now in the main content area

Forms & Appeals

Academic Consideration Requests (ACR)

We are committed to promoting academic success and to ensuring that your academic records ultimately reflect your academic abilities and accomplishments.  The Academic Consideration guidelines for undergraduate and graduate students is outlined in Senate Policy 167

  1. Inform your instructor(s) by email in advance before the missed academic obligation(s).
  2. Ensure you have a registered health professional complete the TMU  Student Health Certificate (external link) .
  3. Complete the Academic Consideration Request Form via the Senate online portal, and upload the TMU Student Health Certificate (external link) 
  4. Note:  Starting May 1, 2023, the university will no longer offer the use of a special COVID-19 category in the online Academic Consideration Request (ACR) system. Students will still be able to make an academic consideration request without documentation once per term, except in the case of final exams and final assessments.  Students who have exceeded their one time per term ACR without documentation will be asked to submit documentation for any additional requests. The option to select COVID-19 will remain under “extenuating circumstances” in case of future need to track these requests. If a student submitting an ACR opts to use their “one-time-only” no documentation option for these requests, all future ACR requests in the same semester will fall under the parameters outlined in  Policy 167, Procedures section 2.5.3. .

Please keep in mind the following: 

  1. You have three business days from the day you missed your academic obligation to submit your Academic Consideration Request, along with supporting documentation, as appropriate.
  2. The TMU Student Health Certificate (external link)  must be completed in full including an official business stamp, as it will be reviewed and verified for authenticity. 
  3. Ensure that all modifications made on the TMU Student Health Certificate (external link)  are initialized by the Health Professional.
  1. Inform your instructor(s) by email in advance before the missed academic obligation(s).
  2. Complete the Academic Consideration Request Form (online) via the Senate online portal and upload appropriate official documentation (i.e. death certificate or obituary).

Please keep in mind the following: 

  1. You have three business days from the day you missed your academic obligation to submit appropriate documentation. 
  2. It would be beneficial to attach a personal letter to the submission outlining your situation.  
  3. If you are submitting documentation (i.e. health documents) related to someone other than yourself, you are required to submit a third party letter of consent to use their information. 
  4. For additional questions, please contact the BTM Student Advisors at askbtm@torontomu.ca.
  1. Inform your instructor(s) by email in advance before the missed academic obligation(s). 
  2. Complete the  (PDF file) Student Religious, Aboriginal and Spiritual Observance Form. Please read the instructions on the   (PDF file) Student Religious, Aboriginal and Spiritual Observance Form carefully. The religious and cultural observance dates can be found on Ryerson's Religious & Cultural Observances Calendar.
  3. Complete the Academic Consideration Request Form (online) via the Senate online portal and upload the supporting documentation.

As per Senate Policy #150:

Your request should be submitted within the first two weeks of the class or, for a final examination, within two weeks of the posting of the examination schedule. If the required absence occurs within the first two weeks of classes, or the dates are not known well in advance as they are linked to other conditions, these requests should be submitted with as much lead time as possible in advance of the required absence.

Please note the following as per Senate Policy 167:

1. Students may submit an ACR without supporting documentation once per term at their discretion, excluding final exams and final assessments.

2. Students who have exceeded their one time per term ACR without documentation, must submit documentation for any future requests.

3. It is the student’s responsibility to contact each instructor(s) through email regarding academic consideration requests. The instructor(s) will then decide whether or not to grant academic consideration and make acceptable alternate arrangements.

4. You are highly encouraged to contact the BTM Student Advisors at askbtm@torontomu.ca for further clarifications or questions.

Academic Appeals

At the end of a semester you may decide to file an Academic Appeal of a final course grade or academic standing if you believe you were not given academic consideration during the term or something was handled incorrectly at the end of the term. The formal appeal process is set out in Senate Policy 168 for undergraduate students and graduate students. You must meet the deadlines for filing an appeal, as outlined in the Toronto Metropolitan University Undergraduate Calendar.

 For detailed instructions and explanations visit Standings and Grade Appeals.


For advice on your appeal, please contact the following: