Communication Challenges in the Workplace
To address some of the student-centered concerns about job readiness, the transition from student to professional and workplace expectations, we created a vignette-based simulation: “Communication Challenges in the Workplace”. The method of delivery for this simulation is different than the standard hot-seat/fishbowl style. This series of brief 2-person vignettes are designed to be conducted twice: the first run-through demonstrating a number of errors in the communications between manager and employee, followed by an instructor-led discussion, then a second run-through of the same scenario with amendments to the interaction.
Other common concerns expressed by faculty, staff and students are the issues of dealing with ‘difficult’ people, advocating for oneself and working in a team environment.
Tuning in to Team Dynamics
To provide opportunity to practice skills to meet these needs, we created “Tuning in to Team Dynamics” a series of short vignettes that encourage interaction with various types of team members and difficult issues. In this simulation, students may engage either one-on-one with the actors (standard simulation model) or interact from their seated position as a full class. These variations in delivery allow for use in smaller classes or larger lecture halls.
Transitions: Gender and Identity
The need for sensitivity and practice in addressing the needs of transgendered persons was expressed by both faculty and students. As this is a topic that has never been reflected in our catalogue of simulations, we felt it important to provide a fully-formed family who are dealing with this issue. As a result: “Transitions: Gender and Identity” was created featuring a mother and transgendered father with their 2 grown children. Frank Patton has become Judith Patton and the other members of the family are struggling to accept this new reality. Again, this simulation can be utilized with any one of the characters, or any combination of the four.
New to Poverty: From Middle Class to Social Assistance
A lack of knowledge and/or comfort in dealing with issues of class, poverty and entitlement were themes expressed in our data gathering. This form of diversity continues to be a reality for many in a changing world. The simulation “New to Poverty: From Middle Class to Social Assistance” explores the notion of how a family can quickly slip in socio-economic status through a series of events and find themselves unprepared to cope with the stigma and daily challenges of a downward spiral. All members of this family, from mother and father to teenager and toddler are affected by multiple losses. Students are able to engage with either parent, both together and/or their son, Owen who is experiencing bullying at school.”