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Ozgur Turetken

Ozgur Turetken




B.Sc., M.B.A., Ph.D.




416-979-5000 x 2481

Email Address:


Dr. Ozgur Turetken

Professor Turetken joined TRSITM in 2006. Prior to that, he served on the faculty of Temple University Fox School of Business and Management for 6 years. Dr. Turetken`s scholarly interests are mainly in applied (text) analytics especially in the context of individual decision making. His research on the organization and presentation of information as they relate to decision outcomes has been published in international journals and conferences, and has been funded by NSERC and SSHRC among other agencies. Ozgur is also a recipient of Ryerson SRC award in 2010. He is active in various research communities as an editorspecial interest group officerprogram committee member, and track chair. He has developed and taught many undergraduate and graduate courses, mostly in evidence based management and supervised several theses. Ozgur also served in many committees at the departmental, faculty, and university levels at Ryerson. His service contributions have been recognized by the 2010 TRSM Service Award.


Information Technology Management

Position Currently Held:


Research Interests

Human computer interaction in Web 2.0, Data analytics for decision support systems

Select Research and Professional Contributions

Refereed Journal Articles

James B. Pick, Ozgur Turetken, Amit V. Deokar, Avijit Sarkar, Location analytics and decision support: Reflections on recent advancements, a research framework, and the path ahead, Decision Support Systems, Volume 99, 2017, Pages 1-8, ISSN 0167-9236.

Poku, E. K., Towler, M. R., Cummins, N. M., Curran, D. J, Turetken, O. (forthcoming) “A multi-study cost-effectiveness comparison of the QFracture and FRAX fracture risk algorithms” in Risk and Decision Analysis

*Arpaci, I., Cetin, Y. Y., Turetken, O. (2015) “The Impact of Perceived Security on Organizational Adoption of Smartphones” in Cyberpsychology, Behavior, and Social Networking Vol. (18)10, pp. 602-608

*Arpaci, I., Cetin, Y. Y., Turetken, O. (2015) “A Cross-Cultural Analysis of Smartphone Adoption by Canadian and Turkish Organizations” in Journal of Global Information Technology Management Vol. (18)3, pp. 214-238

Panel Report: Wixom, B., Ariyachandra T., Douglas, D., Goul, M., Gupta, B., Iyer, L., Kulkarni, U., Mooney, J. G., Philips-Wren, G., Turetken, O. (2014) “The Current State of Business Intelligence in Academia: The Arrival of Big Data,” in Communications of the AIS Vol. (34)1, article 1.

Editorial: Turetken, O. and Olfman, L. (2013) “Introduction to the Special Issue on Human-Computer Interaction in the Web 2.0 Era” in AIS Transactions on Human- Computer Interaction Vol. (5)1, pp. 1-5

*Arpaci, I., Yardimci, Y. C., Ozkan, S., Turetken O. (2012). “Organizational Adoption of Information Technologies: A Literature Review” in International Journal of eBusiness and eGovernment Studies, Vol 4(2).

Schuff, D., Corral, K., Turetken, O. (2011) “Comparing the Understandability of Alternative Data Warehouse Schemas: An Empirical Study” in Decision Support Systems Vol. 52, pp. 9-20.

*Turetken, O., Jain, A., Quesensberry, B. Ngwenyama, O. (2011) “An Investigation of the Influence of Individual and Work Characteristics on Telecommuting Success” in IEEE Transactions on Professional Communication Vol. 54(1), pp. 56-67.

*Schuff, D., Turetken, O., Asif, Z. (2010) “Designing Systems that Support the Blogosphere for Deliberative Discourse” in AIS Transactions on Human Computer Interaction Vol. 2(3), pp. 95-111.

Plaza, M., Turetken, O. (2009) “A Model-based DSS for integrating the impact of learning in project control” in Decision Support Systems Vol. 47(4), pp. 488-499.

Roussinov, D., Turetken, O. (2009) “Exploring Models for Semantic Category Verification” in Information Systems Vol. 34(8), pp. 753-765.

Refereed Conference Proceedings

*Szczech, M., Turetken, O. “The Competitive Landscape of Mobile Communications Industry in Canada –Predictive Analytics Modeling with Google Trends and Twitter”, Business Analytics Congress, December 12-13, 2015 – Fort Worth, TX.
*Lak, P., Turetken, O. “Star Ratings versus Sentiment Analysis – A Comparison of Explicit and Implicit Measures of Opinions”, Hawaii International Conference on System Sciences (HICSS-47), January 6-9, 2014 – Big Island, HI.
*Weiser, O., Turetken. O. “An Empirical Study of Co-working Performance – A Social Network Perspective”, SIG-ORSA Pre-ICIS 2013 Workshop The Changing Nature of Work: Working Smarter with ICT, December 15th, 2013 – Milan, Italy.
*Arpaci, I., Cetin Yardimci, Y., Turetken, O. “The Impact of Cultural Differences on Smartphone Adoption by Organizations”, International Conference on Innovative Computing Technology (INTECH 2013), August 29-31, 2013 – London, UK.
*Verspan, S., Turetken, O. “Decision maker satisfaction in a web analytics context: the impact of analysts’ skills”, 3rd  Pre-ICIS Business Intelligence Conference (BIC3), December 16, 2012 – Orlando, FL. (Best research in progress paper award)
*Arpaci, I., Yardımcı, Y., Ozkan, S., Turetken, O.  “Organizational Adoption of Information Technologies: A Literature Review”, International Conference on Business and Economics, August 3-4, 2012 – Istanbul, Turkey.
*Arpaci, I., Yardımcı, Y., Ozkan, S., Turetken, O. “Organizational Adoption of Mobile Communication Technologies”, European, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS), June 7-8, 2012 – Munich, Germany.
Ladner, S., Middleton, C., Turetken, O. “Understanding the Domestic and Work Intrusions of a Smartphone Enabled Workforce”, Work and Family Researchers Network (WFRN) Conference Proceedings, June 14-16, 2012 – New York, NY.

Other Conference Presentations and Abstracts

*Lak, P., Turetken, O. “The Impact of Sentiment Analysis on Decision Outcomes”, presented at CORS/INFORMS International Conference, June, 2015 – Montreal, QC.

Bener, A., Turetken, O. “The Impact of Big Data in Business Models and IS Transformation in Organizations,” Western Decision sciences Institute (WSDI) Forty- Third Annual Meeting, April 1-4, 2014 – Napa, CA

Middleton, C., McEwen, R., Turetken, O.  “An Exploration of the Use of Always-On Technologies in Organizations” Proceedings of Organizations and Society in Information Systems (OASIS) 2009 Workshop, December 2009 – Phoenix, AZ.

Schuff, D., Turetken, O. “A Solution for Addressing “E-Mail Overload” using Automatic Document Clustering” presented in INFORMS--the Institute of Operations Research and Management Science--, 2007 Annual meeting in Seattle, WA in November 2007.

Turetken, O., Sharda, R. “Visualization & Text Data Mining,” presented in INFORMS 2001 Annual meeting in Miami Beach, FL, November 2001.

Turetken, O., Sharda, R. “An Overview of Visualization Technologies for Knowledge Networks,” presented in INFORMS Fall 1999 meeting in Philadelphia, PA, November 1999.

Turetken, O., “Factors that Lead to Telecommuting Success,” (poster presentation) Decision Sciences Institute (DSI) 1999 Conference Proceedings, November 20-23, 1999, New Orleans, LA.

Turetken, O. “Prediction of Diabetic Classes: A Comparative Study,” Decision Sciences Institute (DSI) 5th International Conference Proceedings, Vol. 1, pp. 528-530, July 1999, Athens, Greece.



ITM 102 Business Information Systems I   
ITM 107 Managerial Decision Making   
ITM 410 Business Process Design
ITM 501
Decision Analysis


MT 8219 Theories of Technology and Organization
MT 8310 Special Topics Information Systems Management: Managerial Decision Modeling
MB 8105 World Logistics and Supply Chain Management
Research Funding
(with Amir Gandomi) Ted Rogers School of Management Internal Research Grant ($7,000 for 2015-2016) for project titled “Big Data, Analytics, and the Future of Marketing Education.”

Ted Rogers School of Management Internal Research Grant ($5,000 for 2013-2014) for project titled “Organizational Adoption Of Mobile Communication Technologies”

(with Tunga Gungor et al.) Turkish Scientific and Technical Research Council (TUBITAK), FATIH Project (566,991 TL (approx. $325,000) for 2013-2015) for project titled “Development of a Question Answering System to Provide Reliable Knowledge Access for Primary and Secondary Level Students ”

(with Charles Davis) Fed. Dev. Applied Research and Commercialization Grant ($32,800 for 2012-2013) for project titled “Social Media and Audience Intelligence for Media Content Producers”

(with Catherine Middleton) – Social Sciences and Humanities Research Council of Canada (SSHRC) strategic research grant ($195,400 for 2008-2011) on Management, Business and Finance for project titled “Managing Ubiquitous Communication Technologies in Organizations: Diagnosing Problems and Developing Solutions for an 'Always-On' Environment”.

Natural Sciences and Engineering Council of Canada (NSERC) discovery grant ($85,000 for 2008-2013) for research program “Management of the Blogosphere through Automated Clustering and Visualization - An Empirical Investigation”

(with Deb Fels et al.) – Natural Science and Engineering Research Council of Canada (NSERC) Research Tools and Instruments grant ($55,624 for 2007 onwards).

Ryerson University SSHRC Institutional Grant (SIG) ($6,967 for 2007-2008) for project titled “Beyond Technology: The Role of Individual and Job Characteristics in Telework Success”.

Temple University Summer Research Fellowship Award ($4,500 for Summer 2004).

Ph.D.   Business Administration-Management Science and Information Systems, Oklahoma State University, USA
M.B.A. Management, Middle East Technical University, Turkey
B.Sc. Electrical Engineering, Middle East Technical University, Turkey
Professional Affiliations
  Association for Information Systems (AIS)
  Decision Sciences Institute (DSI)
  Institute of Operations Research and Management Science (INFORMS)
2011-2015 Association of Information Systems Special Interest Group on Decision Support and Analytics  (AIS SIGDSA, formerly SIG Decision Support Systems)
Honours & Awards
2010 Ryerson University, Ted Rogers School of Management, Scholarly Research and Creative Activity Award
2010 Ryerson University, Ted Rogers School of Management, Service Award

Contact Ozgur


Director & Professor


B.Sc, M.B.A., Ph.D.




416-979-5000 x 5297

Email Address:



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