Welcome to the sixty-ninth issue of The LTO Best Practices. Each month, the Learning & Teaching Office will be spotlighting a timely topic in education. This January, our topic is "Responding to Student E-Mail."
Check out our page of Teaching Tips handouts for more downloadable documents on a variety of teaching topics.
The Association for Psychological Science attributes much of the more problematic behavior of students using email to three factors: asynchrony, depersonalization, and immediacy.
When responding to student e-mails, here are some suggestions for creating effective message content [pdf]:
The Association for Psychological Science has developed some sample responses to address specific issues, from encouraging student ownership to helping students put things in perspective.
To handle a large volume of e-mail from students, the following suggestions can help you manage the flow:
"The LTO Best Practices" is produced monthly by Michelle Schwartz, Instructional Design and Research Strategist at the Learning & Teaching Office of Ryerson University.
Do you have any thoughts, suggestions, or best practices that you would like to see appear in this newsletter? Please send all submissions to email@example.com. We look forward to including your contributions in our next issue!
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Phone: 416.979.5000 x6598