Below are some commons signs and signals that a student may be in distress.
Remember: the presence of one indicator alone does not necessarily mean that the student is in distress. That said, the more indicators that are present, the greater the likelihood that the student would benefit from a referral to a personal counsellor. It is always important to check on your concerns.
Make a general statement such as: "You seem to be fairly upset about this and I think that you could use some help in sorting out these issues. I am concerned about you and I would like you to consider talking with one of the personal counsellors at the Counselling Centre."
Do not take it personally If your offer for referral is rejected. Listen to the student's concerns about seeking help. Normalize the referral process, making it clear that your wanting the student to see a counsellor does not mean that you think that there is something wrong with the student. Emphasize that Ryerson’s counselling services are free and easy to access, and that the student can check it out to see if it is helpful, without any obligations to continue. Above all, keep the lines of communication open.
A referral to the Centre for Student Development and Counselling (416-979-5195) is a good option for you to consider if you are feeling anxious about helping the student, if you don’t know what you can do for the student, if you recognize that your support is no longer adequate, or if you find that the responsibility you have assumed is weighing too heavily on you.
Make a general statement such as:
“You seem to be pretty upset about this and I think you could use some help in sorting out these issues. I’m concerned about you and I would like you to consider talking to one of our counsellors in our Centre for Student Development and Counselling.”
Each day, Ryerson’s counseling center sets aside two “On Call” hours (typically at 2 p.m. and 3 p.m.) for students who urgently need to be seen. To access an On Call appointment on behalf of a student in crisis, please call our reception desk at 416-979-5195 to arrange the first available appointment. Let us know the nature of the crisis that you are dealing with, and do feel welcome to walk your student to our offices if you think it would be helpful, and if your student agrees to your accompanying them.