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Office of the Ombudsperson - Confidential, Impartial and Independent

Contact Us

Contact us if you believe you have been treated unfairly or need to talk about your concerns and options for moving forward. 

Tel: 416-979-5000, ext. 1- 557450
Address: Oakham House, 2nd Floor, OAK Rooms 214/215/216
63 Gould St. (at Church St.)
Toronto, ON M5B 1E9

There is an elevator in the Student Campus Centre which is connected to Oakham House. Take the elevator to the 2nd floor, exit straight down the hall, turn left at the student lounge and continue on through the automatic door - rooms 214/215/216 are on the left.

Only Ombuds staff are authorized to access voicemail and email accounts.  We prefer to discuss issues over the phone or in person because the transfer of information through an email server cannot be guaranteed to be confidential.

Regular Office Hours: Monday to Thursday 9-30am – 6:30pm
Fridays 10am to 4:30pm
Office Closed: All Ryerson and statutory holidays

After-hours and off-campus appointments can be arranged. We make every effort to respond to voicemails and emails within 1-2 business days.

News & Events

Updates to Senate Policies effective Fall 2020

Required To Withdraw (RTW) or Permanent Program Withdrawal Standings(PPW)


CESAR Student Appeal Package



The Ombudsperson's 2018-2019 Annual Report to the Ryerson community is now available!


Print copies of the report are available at our office.

Please provide your FEEDBACK about the Ombuds Office via our Confidential Survey.