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Office of the Ombudsperson - Confidential, Impartial and Independent

Contact Us

Contact us if you believe you have been treated unfairly or need to talk about your concerns and options for moving forward. 

Tel: 416-979-5000, ext. 1-7450
Fax: 416-979-5170
Email: ombuds@ryerson.ca
Address: Oakham House, 2nd Floor, OAK Rooms 214/215/216
63 Gould St. (at Church St.)
Toronto, ON M5B 1E9

There is an elevator in the Student Campus Centre which is connected to Oakham House. Take the elevator to the 2nd floor, exit straight down the hall, turn left at the student lounge and continue on through the automatic door - rooms 214/215/216 are on the left.

Only Ombuds staff are authorized to access voicemail, fax transmissions and email accounts.  We prefer to discuss issues over the phone or in person because the transfer of information through an email server cannot be guaranteed to be confidential.

Regular Office Hours: Monday to Thursday 10am – 6:30pm
Fridays 10am to 4:30pm
Office Closed: All Ryerson and statutory holidays

After-hours and off-campus appointments can be arranged. We make every effort to respond to voicemails and emails within 1-2 business days.

Remember to check the RU SIGNIFICANT DATES for Appeal, Transfer credit and other deadlines!

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The Ombudsperson's 2016-2017 Annual Report to the Ryerson community is now available!

VIEW REPORT

 

Please provide your FEEDBACK about the Ombuds Office via our Confidential Survey.