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Office of the Ombudsperson - Confidential, Impartial and Independent


Where else to go for help with solving a problem?

If you haven’t already done so, start by speaking to your instructor and/or your Chair or Program Director or the appropriate administrative department to try and resolve your issue. Students can also consult with the student advocate at the Ryerson Students’ Union (RSU full-time students) or at CESAR (part-time students and CE students).

Depending on the nature of your concern we may refer you to other relevant offices on campus. For example, for issues involving the Ontario Human Rights Code (i.e. discrimination on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, same-sex partnership status, family status or disability) the Office to contact is Human Rights Services.

Important Dates

Other RU Services for Students & Directory

Support Off Campus

Remember to check the RU SIGNIFICANT DATES for Appeal, Transfer Credit and other Deadlines!

The Fall 2019 Grade and Standings Appeal Deadlines are :

20th January 2020 (4pm) for Undergraduate and Chang School Students

24th January 2020 (4pm) for Graduate Students

The RSU/CESAR Student Appeal Package

 can be found here

The RSU / CESAR Appeal Workshops dates:

January 13, 2020 -12-2pm, Margaret Laurence Room

January 15, 2020-5-7pm, Margaret Laurence Room

The RSU/CESAR Appeal Letter Writing Workshops dates:

January 14, 2020-12-2pm, Margaret Laurence Room

January 16, 2020 -5-7pm, Riel Room




The Ombudsperson's 2017-2018 Annual Report to the Ryerson community is now available!


Print copies of the report are available at our office.

Please provide your FEEDBACK about the Ombuds Office via our Confidential Survey.