Frequently Asked Questions
Frequently Asked Questions
It is the official identification card for the Ryerson University community. For as long as you are student, staff or faculty at Ryerson University, your Ryerson OneCard will be the single most important piece of identification you possess. The multi-purpose ID Card integrates a number of functions. In addition to being your ID card, it’s a library card, a photocopy card, a laser print card, a meal and vending card, and Security Access card. You should carry your valid card with you when on campus as proof that you are affiliated with the Ryerson University community. Visit the What is Onecard page for more detailed information.
Keep your OneCard away from magnets and keys and be careful not to scratch it as this can compromise the barcode and reader strip on the card. Be careful not to put it through the washing machine, bend it, or punch a hole in the card. All these put the card at risk for damage. There is a fee for replacement cards. See Proper Care for more detailed information.
Not if you deactivate your OneCard quickly enough before someone finds it and uses it. It is important you report your card missing immediately. Once it's deactivated, the funds on your card are protected and can be transferred to a new card.
Visit the lost or stolen card step by step instructions on deactivating your OneCard.
Any money that comes with your meal plan can only be used to purchase food. If you want to do laundry, printing, photocopying, or use any non-food related service, you must add money to your OneCard.
The money that comes with the residence meal plans is divided by term. This means you have half the money added the third week of August and the balance deposited in January.
Please be advised that starting for the Fall 2010 Semester and onwards the use of stickers for validating Ryerson OneCard's will no longer be taking place.
Based on your continued student registration with Ryerson University your OneCard will remain active for accessing University services. (This activation does not include access to buildings or labs. Your faculty or school must continue the practice of providing activation time lines and levels)
You will continue to use the same card from your first year for all your undergraduate/graduate career here at Ryerson. If you are in need of a replacement please visit the OneCard Office for assistance.
In order to maintain the integrity of the Ryerson OneCard and for security purposes, the card may only be issued upon proper validation. To pickup your OneCard, you will need to bring your student number and two pieces of valid government issued photo ID (one must have a current photo).