- Step 1: When a student contacts you to discuss their situation you will need to determine if their situation warrants consideration under the late drop and retroactive withdrawal guidelines.
Consideration will not be given to circumstances that do not meet the criteria as outlined in these guidelines. Students should also be advised that if they are an OSAP recipient or receive other loan/bursary support, if as a result of their appeal a course or courses are removed from their academic record, that this would result in a reassessment of eligibility. Once removed, courses cannot be reinstated to the academic record. Students may contact Student Financial Assistance for further details via the ServiceHub.
- Step 2: The program chair/director should review the request from the student, the documented evidence, and consider if the request constitutes an appeal that should have been made via another route (e.g. course management policy appeal, Senate appeal etc.) or if the appeal falls under the scope of the Late Drop and Retroactive Withdrawal Guidelines.
- Step 3a: To recommend approval of the request, the chair/director must sign the appropriate section on the request form submitted by the student and return the form, along with the supporting documentation, to the Office of the Registrar, marked “confidential’ and Attn: Registrar’s Office Appeals Service (ROAS), POD 70.
- Step 3b: If the chair/director decides not to recommend late drop or retroactive withdrawal, he/she (or designate) will communicate this to the student via email to their Ryerson account and the Form and supporting documentation should be retained in the student’s academic program department file.
- Step 3c: If the chair/director is undecided, they may at their discretion defer the decision to the University Registrar.
- Step 4: The Office of the Registrar will review the recommendation for consistency in application across the university. To protect the integrity of the university and its academic records, the Request for Late Drop/Retroactive Withdrawal Form and the supporting documentation will be added to the student’s permanent record.