Ryerson University is currently operating on an essential services model, and as a result the ServiceHub will be closed for in-person service until further notice. Support for students and applicants with inquiries remains our top priority and our support services are being provided online.
Fee rate update requests can still be processed by contacting the ServiceHub using the ServiceHub Help Form.
The deadline dates to update your immigration status with Ryerson University and to have your fees revised to reflect the updated fee rate are:
- Fall term: October 31
- Winter term: January 31
- Spring/Summer term: June 25
We recommend submitting supporting documentation well before deadline dates, in case additional documentation is required after review. It is not possible under any circumstances to retroactively change your fee rate once the deadline has passed.
Students requesting fee rate updates, must submit the following:
- Photo ID for student (Ryerson OneCard, passport, driver’s license, etc.)
- Official documentation supporting fee rate exemption
- Official documentation supporting dependency status, if applicable
See Domestic Fee Rate Eligibility for acceptable supporting documentation. Original documents are required; photocopied documents are considered ‘unofficial’ and will not be accepted. Copies of the documentation submitted will be retained for your student record.
Supporting documentation must be submitted to the ServiceHub by the applicable deadline date for the term.
Documentation will be reviewed within five business days of submission. Upon review, you will receive an email confirming the status of your request.