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Client Service Satisfaction Survey 

OSAP advisors are not available for in-person or phone consultation on Wednesdays and Fridays for the duration of the Fall 2018 term.
Only general OSAP questions can be answered at this time. We apologize for the inconvenience.

Contact Info

Follow us - we're here to support you! 
Hours: Mon-Fri 9:00 a.m. to 4:30 p.m. (EST).

Telephone Hours (416-979-5036):
Monday to Thursday, 9 a.m. to 5 p.m. 
Friday, 10 a.m. to 4 p.m.

In Person Hours (at ServiceHub):
Podium 150 - (next to the The Hub Cafe)
Monday to Thursday, 9 a.m. to 5 p.m.
Friday, 10 a.m. to 4:30 p.m.

*Please see Important Dates for Friday closures.

Mailing Address:
Ryerson University
350 Victoria Street
Toronto, Ontario
M5B 2K3

Ask Ryerson is available 24 hours a day, 7 days a week, and 365 days a year. 

  e.g., "What programs do you offer?" or "How do i apply?"

Visiting the ServiceHub? Check out our page on information to know prior to your visit!

Please note: For general admissions and advising inquiries, please contact the ServiceHub via the methods outlined above.

Important Dates

Ryerson is also closed on Statutory Holidays and our annual Mid-Year Break.

ServiceHub is your ‘one-stop’ shop for questions about:

  • the application and admissions process; 
  • submission and/or pick-up of documents (e.g. official transcripts) and completed forms (e.g. third party letters, degree certificates);
  • student financial assistance (e.g. OSAP and scholarships);
  • enrolling in courses, Continuing Education course registration; 
  • class schedules, exams; 
  • applying to graduate, RAMSS support; 
  • tuition, fees and more.

“It's awesome. I love the space, the
  lighting and vibe."

Ryerson Student

Since opening in 2015, we have served: over 575,000

Annual Stats for January 2017 - December 2017:


in person visits to ServiceHub per year


telephone calls answered per year


emails responded to per year

12,000 to 27,000

visitors served per month