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Client Service Satisfaction Survey 

Alert: Effective Wednesday, March 18, 2020, Ryerson University will be shifting to an essential services model on our campus. To view information about this and other important school-wide updates, please visit the Ryerson COVID-19 page. If you would like to contact the ServiceHub, you can connect with us online through AskRyersonNew window.

Support Hours

Effective Wednesday, March 18, 2020, until further notice, the ServiceHub will be closed for in-person and telephone service. Support for students and applicants with inquiries remains our top priority and our support services will be provided online.

If you are a current student:

For questions about final examinations, please note that the university is suspending in-person exams, and shifting all exams to virtual and other alternative formats. Please check D2LNew window and watch for emails from your department or instructor. 

If you are an applicant:

You may be concerned about the closure of your school or testing centre. Please know that contingency plans have been put in place and applications for admission continue to be assessed.

We ask all applicants to continue to monitor their Choose>Ryerson applicant portal and our Undergraduate Admissions website for official communications from Ryerson.


Contact Info

Twitter: @RUServiceHubNew window

  • Monday to Friday, 9 a.m. to 4:30 p.m. (EST)

Ask Ryerson:
New window

  • Search popular questions 24 hours a day, 7 days a week
  • ServiceHub Ambassadors will respond to emails Monday to Friday, 9 a.m. to 4:30 p.m. (EST)

e.g., "What programs do you offer?" or "How do i apply?"

Email: If you don’t find the answers you need on AskRyerson, you’ll still be able to connect with a ServiceHub Ambassador and receive your answer via email.

Visit ServiceHub Services for details on our services and for quick answers to commonly asked questions. 

Mailing Address:
Ryerson University
350 Victoria Street
Toronto, Ontario
M5B 2K3