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Alert: Effective Wednesday, March 18, 2020, Ryerson University will be shifting to an essential services model on our campus. To view information about this and other important school-wide updates, please visit the Ryerson COVID-19 page.

Welcome to the ServiceHub! We are your front-line service centre for the Office of the Registrar, including support for undergraduate admissions, fees, financial assistance, RAMSS support, exams, class schedules, Chang School course enrolment, applying to graduate and more.

Tell us how we did by completing the ServiceHub Feedback SurveyNew window.

ServiceHub Webinars

We know this term is a little different. We’ve put together a series of webinars to help you navigate your semester, and find the resources you need for academic and personal success.

ServiceHub Webinars

ServiceHub Services

We’re here to help! Review a complete listing of our supports and services, as well as frequently asked questions from applicants and current students.

ServiceHub Services

Contact Info

While in-person services are currently unavailable until further notice, support for applicants and current students remains our top priority. You can connect with us through the following resources:

AskRyerson: ask.ryerson.caNew window

  • Search popular questions 24 hours a day, 7 days a week
  • If you don’t find the answers you need on AskRyerson, you can fill out our help form within the platform and receive your answer via email
  • ServiceHub Ambassadors will respond to emails Monday to Friday, 9 a.m. to 4:30 p.m. (EST)

Live Chat

  • Chat live with a ServiceHub Ambassador Monday to Thursday, 10 a.m. to 4:30 p.m. (EST); Friday, 10 a.m. to 4 p.m. (EST)
  • Live chat is currently available for general questions only  
  • If your questions require us to look at your accounts, connect with us via telephone or email
  • After clicking on Start Chat and filling in your details, remain on this page and wait to be connected to an agent
  • The option to download a transcript of your chat is currently unavailable

Email

  • Submit your questions to AskRyersonNew window
  • If you don’t find the answers you need on AskRyerson, you can fill out our help form and receive your answer via email

Phone

  • 416-979-5036
  • Monday to Thursday, 10 a.m. to 5 p.m. (EST)
  • Friday, 10 a.m. to 4:30 p.m. (EST)
  • Please note: OSAP Advisors are available on Mondays, Tuesdays and Thursdays

Social media

Twitter, Facebook and Instagram: @RUServiceHub

  • Monday to Friday, 9 a.m. to 4:30 p.m. (EST)
  • Social media is available for general questions only

Mailing Address

Ryerson University
ServiceHub
350 Victoria Street
Toronto, Ontario
M5B 2K3

See RO Privacy for information on privacy at the ServiceHub.