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Alert: Effective Wednesday, March 18, 2020, Ryerson University will be shifting to an essential services model on our campus. To view information about this and other important school-wide updates, please visit the Ryerson COVID-19 page. If you are a current student and would like to reach us at the ServiceHub, please visit our ServiceHub Contact page.

We are your front-line service centre for the Office of the Registrar, including support for undergraduate admissions, fees, financial assistance, RAMSS support, exams, class schedules, Chang School course enrolment, applying to graduate and more.

Our services include:

Top Questions from Applicants

Here are the top questions applicants are asking now!

When can I apply for an undergraduate program?

Most programs offer admission for September (fall term) only.  A limited number of part-time degree programs consider students for January and/or Spring admission, and can be confirmed on the Programs Accepting Applications page.

We recommend that you apply by the February 1, 2021 Guaranteed Consideration Date for September 2021 admission. To find step-by-step instructions, check our How to Apply website.

What are the requirements for my undergraduate program?

You can find a complete list of our full and part-time programs on our Undergraduate Programs web page - select a program name to view the Academic and Non-Academic Requirements. Non-Academic Requirements are required for Grades Plus Programs, and may include essays and auditions.

Applicants applying using the OUAC 105 and Ryerson Applications are asked to submit a Supplementary Form, which is submitted via the applicant portal after applying. 

Proof of English Proficiency may be required for applicants from countries where English is not the first or official language. See English Language Requirements for more information.

See Document Submission to learn more about what documents are required and how they are submitted.

After applying, Ryerson will communicate with you via your applicant portal. Check for communications on a regular basis for requests for information, submission instructions and detailed decision letters.

How can I transfer into Ryerson?

Students interested in transferring to Ryerson from another post-secondary institution can be considered for admission provided they are either completing a program or are leaving in good academic standing (i.e., eligible for registration/re-admission) at their home institution.  

All eligible applicants will be assessed in competition with other new applicants, taking into consideration academic, and where applicable, non-academic criteria.

Note: All students must possess the required program subject prerequisites, or equivalents, and required entrance averages for these subjects.  Admission is subject to competition. Visit our Undergraduate Programs page for a complete list of all our full & part-time undergraduate programs.

How can I transfer programs?

Ryerson students wishing to switch programs are required to apply for admission into the program; however, students can switch plans (majors) within their program by applying for a plan change

Students in the Arts, Business Management, Engineering and Science programs can switch their plans (i.e. majors) to move within these programs.  For example, they may change their plan from Arts, Criminology to Arts, Psychology, or from Civil Engineering to Mechanical Engineering.  Consult your Program Department regarding a program/plan change instructions.

Current students interested in changing their program are required to apply for admission into the new program by using the Ryerson Application and must satisfy all admission requirements, including academic and if applicable, non-academic requirements.  More information is available on the University or College Transfer Students web page.

How can I check the status of my application and required documents?

Applicants to undergraduate programs can view their application status and required documents via the Choose>Ryerson applicant portal.  Applicants receive instructions on how to access Choose>Ryerson via email, after applying to Ryerson.

Communications regarding your application are posted to Choose>Ryerson, so it is important that you check regularly for updates.

When will I receive my admission decision?

Admission decisions are posted to your Choose>Ryerson applicant portal, and are made using the information we have at the time we review your application.

Decisions are made on an ongoing basis.  The majority of decisions for current Ontario secondary school applicants will be made between February and the end of May. The majority of decisions for all other applicants are made between February and late June.

See Admission Decision Release Dates for more information.

Top Questions from Current Students

Here are the top questions that students are asking now!

How are classes being offered in the winter term?

We will offer as many classes in an online format as possible, with most programs offering 100% online classes. Ryerson is striving to provide all of our students with an exciting and supportive virtual experience in the online learning environment. 

To assist you in planning your winter 2021 schedule, course instructors are sharing detailed Winter 2021 Course Format InformationNew window ahead of class start dates. Information on scheduled class time and remote delivery will aid your course planning in a virtual learning environment, especially for those living in different time zones.

Why hasn’t my Confirmation of Enrolment for OSAP been processed for the winter 2021 term?

Student Financial Assistance (SFA) will begin processing confirmation of enrolments for OSAP the first week of January. To ensure that your OSAP enrolment is confirmed without delay, complete your course enrolments as soon as possible and make certain that your course load on RAMSS matches your OSAP application. If you have a course load mismatch, there could be a delay confirming your enrolment.

What happens if I make adjustments to my course load after my OSAP Confirmation of Enrolment has been processed?

Do not worry about informing us - we will update your OSAP application for you! After the last date to add courses in January, we will adjust your application. If you do not see a change to your assessment by the end of January, you are welcome to reach out to us to speak to a financial aid advisor to ensure your course load was adjusted.

When will I receive my winter OSAP funding?

You can expect your funding to be released after Ryerson University reopens.

If your enrolment has not yet been confirmed, make sure you are enrolled in a full-time course load for OSAP purposes. This will allow Student Financial Assistance to confirm your enrolment shortly after returning from the Mid-Year Break, allowing you to receive your funding by the end of January. Note: If you are waiting on OSAP funding, late fees will not be charged until early February.

How can I make changes to my OSAP?

If you need to make changes to your OSAP application after it has been submitted, you can log in to your OSAP application and make the change directly online. Note that some changes may prompt you to submit supporting documentation, such as a name change.

If you are unable to make the change directly on your application, you can upload a signed and dated letter via your OSAP application detailing the changes required to your file. The Student Financial Assistance office will reach out to you via your OSAP Portal Message Centre if they have any questions or require additional documentation to make the change.  

It can take approximately four to seven weeks from your date of submission to process documents. You can check the processing time for documents on the Student Financial Assistance web page.

How do I confirm my enrolment for my RESP or my CPP student benefit?

To confirm your enrolment with your RESP company, request a Proof of Enrolment Letter online through RAMSS. This official letter will verify your program and enrolment status, and will be accepted by your financial institution as confirmation of your enrolment.

Note: we do not complete confirmation of enrolment forms provided by RESP companies.

CPP Declaration of Attendance at School or University forms are normally confirmed and signed at the ServiceHub. However, due to the COVID-19 pandemic, Service CanadaNew window will accept the Proof of Enrolment letter in lieu of the form. See Letters and Verification Requests for details. Graduate program students should email servicehub@ryerson.ca for assistance.

Note: For your enrolment to be considered full-time at Ryerson, you must be enrolled in four or more billing units (i.e. typically four or more courses) each term. See "How do I confirm my enrolment status as full-time or part-time?" on AskRyersonNew window for more information.

My OSAP application asks if my classes will be online for the upcoming school year. What do I say?

On your OSAP application, please report yes that your courses are being offered online for the upcoming school year. If there are any updates or adjustments required from you moving forward, you will be notified via the Ryerson Student Financial Assistance website, your Ryerson email address, or your OSAP Message Centre.

More Questions?

Ask Ryerson is available 24 hours a day, 7 days a week, and 365 days a year. 

   
  e.g., "What programs do you offer?" or "How do i apply?"

The ServiceHub team can answer other questions you may have. Visit the ServiceHub Contact page for more information on how and when to contact us.

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