Access the letter request
Log in to my.ryerson.ca and select the RAMSS tab. From the Student Homepage, select Student Center or Academic Records.
If Academic Records is chosen, select Request A Letter from the options available.
If Student Center is chosen, select Request A Letter in the Academics section of the Student Center.
Review information and select letter type
Review the important information on the Request a Letter page, and then select Continue.
Review your personal information. If it requires updating, you can update personal information through RAMSS.
Select Proof of Enrollment, and then Continue to Letter Request. If you’re a newly admitted student, you may only have an option to request a Verification of Enrollment Letter. See Letters and Verification Requests for information on letters for applicants and new students.
Select the letter criteria
Select your Career (undergraduate or certificate) from the options available. Once selected, your program, full-time/part-time enrolment status and year will automatically populate.
Select the Term that you would like to confirm. If you’re selecting the current or next (upcoming) term, an Additional Term Enrollment Options box will appear, and you’ll have the option to include the following term. Note, you will only be able to select terms for which you have course intentions or course enrolments.
If you would like your letter to list your enrolled courses, select Enrolled Course List (by Term). Otherwise, do not check this box. Note, all Proof of Enrolment letters confirm course hours and full-time/part-time enrolment status by term.
Once completed, select Next.
Select Electronic as the Letter Request Delivery option. The Total Number of Copies is set at 1 (one), as once the requested letter is available on the MyCreds Learner Portal, it can be shared multiple times. Once complete, select Save and Review Requests.
Review request details
View Request Details displays all of your letter requests. To complete your letter request, select Make Payment. Note, Proof of Enrolment letter requests with an Unpaid Payment Status are deleted each night.
Review the Letter Request Agreement and select I Agree to continue to Payment Details.
After selecting Pay Now, a pop-up window will appear. If it does not, check the pop-up blockers on your web-browser.
Enter your credit card information, and select Submit. If successful, you’ll immediately receive a Letter Request Payment Confirmation.
Confirm the status of your letter request
To check your letter status, return to the Request A Letter (step 1) and select Review Requests.
This will take you to View Request Details, where you can see all letter requests and confirm payment and processing statuses.
When the letter is in Completed status, your letter has been transmitted to the MyCreds Learner Portal and you will receive an email notification to your Ryerson email address confirming your document is ready for sharing from Ryerson University <firstname.lastname@example.org>