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Proof of Enrolment Letter

Current Undergraduate and Continuing Education Students

The Proof of Enrolment Letter for current undergraduate and continuing education students verifies enrolment in a certificate or undergraduate program, and enrolment status for up to two terms based on course enrolments on RAMSS. Letters are on Ryerson University letterhead and include the signature of the University Registrar, and when shared through the MyCreds Learner Portal, are official and meet the legal requirements of certified digital documents in countries around the world.

Letters include the student’s name and Ryerson student number, and confirm the following:

  • Program Information:
    • Program name 
    • Program type (undergraduate or certificate)
    • Undergraduate program length and year level (if applicable)
  • Enrolment Information:
    • Up to two terms
    • Term start and end dates
    • Total course hours per week based on course enrolments or intentions on RAMSS
    • Full-time or part-time enrolment status based on number of course enrolments
    • Optional detailed list of course enrolments

Letters cost $20 and can be used to confirm enrolment with RESP and financial institutions, employers, and other third parties. They are not required to confirm enrolment for OSAP.  

Visit Letters and Verification Requests for details on all types of letters available, including proof of enrolment letters for international, graduate, and former students. See RAMSS Support: How to Request a Letter for instructions on requesting other types of letters.

MyCreds | MesCertif

Ryerson is pleased to partner with MyCreds | MesCertifNew window, a leading digital credential expert and platform for certifying, sharing and verifying academic credentials, to issue official Proof of Enrolment letters and transcripts in a secure digital format.

  • Official - Letters shared through MyCreds are certified and considered official. They contain digital signatures that meet the legal requirements of certified digital documents in countries around the world.
  • Stored Securely - MyCreds stores your documents securely and your data remains under Ryerson University’s control. This information can only be accessed by you, Ryerson, and whomever you choose to share your documents with.
  • Shared Securely - Letters issued through MyCreds are authentic, tamper-evident and legally valid. The underlying MyCreds systems have been independently tested by security experts.

Request a Proof of Enrolment Letter in Two Steps

  1. Request your letter on RAMSS. Request and pay for your letter on RAMSS. It will take one to three business days to process your request.
  2. Share your letter through the MyCreds Learner PortalNew window. Once you receive an email notifying you that your Proof of Enrolment Letter is ready, log into the MyCreds Learner Portal with your Ryerson username and password and share your letter with the recipients.
How to request your letter on RAMSS
  1. Access the letter request
    Log in to my.ryerson.ca and select the RAMSS tab. From the Student Homepage, select Student Center or Academic Records.

    The RAMSS Student Homepage with the Student Center and Academic Records tiles highlighted.

    If Academic Records is chosen, select Request A Letter from the options available.

    The Academic Records page with the Request a Letter menu item highlighted.

    If Student Center is chosen, select Request A Letter in the Academics section of the Student Center.

    The Student Center page with the Request a Letter link highlighted.

  2. Review information and select letter type
    Review the important information on the Request a Letter page, and then select Continue.

    The Student Information section on the Request a Letter page. The Continue to Letter Request button is highlighted.

    Review your personal information. If it requires updating, you can update personal information through RAMSS.

    Select Proof of Enrollment, and then Continue to Letter Request. If you’re a newly admitted student, you may only have an option to request a Verification of Enrollment Letter. See Letters and Verification Requests for information on letters for applicants and new students.

  3. Select the letter criteria

    The Letters Criteria section of the Request a Letter page. A drop-down menu to select the appropriate term is highlighted, as well as the Additional Term Enrollment Options, Enrolled Courses Options, and the Next button.

    Select your Career (undergraduate or certificate) from the options available. Once selected, your program, full-time/part-time enrolment status and year will automatically populate.

    Select the Term that you would like to confirm. If you’re selecting the current or next (upcoming) term, an Additional Term Enrollment Options box will appear, and you’ll have the option to include the following term. Note, you will only be able to select terms for which you have course intentions or course enrolments.

    If you would like your letter to list your enrolled courses, select Enrolled Course List (by Term). Otherwise, do not check this box. Note, all Proof of Enrolment letters confirm course hours and full-time/part-time enrolment status by term.

    Once completed, select Next.

    The Delivery and Handling Options page with the Save and Review Requests button highlighted.

    Select Electronic as the Letter Request Delivery option. The Total Number of Copies is set at 1 (one), as once the requested letter is available on the MyCreds Learner Portal, it can be shared multiple times. Once complete, select Save and Review Requests.

  4. Review request details

    View Request Details page with the Make Payment button highlighted.

    View Request Details displays all of your letter requests. To complete your letter request, select Make Payment. Note, Proof of Enrolment letter requests with an Unpaid Payment Status are deleted each night.

  5. Make payment
    Review the Letter Request Agreement and select I Agree to continue to Payment Details.

    The View Request Details page with the Pay Now button highlighted.

    After selecting Pay Now, a pop-up window will appear. If it does not, check the pop-up blockers on your web-browser.

    The pop-up window that appears after clicking the Pay Now button. A form to input credit card details is highlighted, as well as the Submit button.

    Enter your credit card information, and select Submit. If successful, you’ll immediately receive a Letter Request Payment Confirmation.

  6. Confirm the status of your letter request
    To check your letter status, return to the Request A Letter (step 1) and select Review Requests.

    The Continue and Review Requests buttons, with the Review Requests button highlighted.

    This will take you to View Request Details, where you can see all letter requests and confirm payment and processing statuses.

    The View Request Details page. A list of all letter requests is displayed, with the Payment Status and Letter Processing Status columns highlighted.

    When the letter is in Completed status, your letter has been transmitted to the MyCreds Learner Portal and you will receive an email notification to your Ryerson email address confirming your document is ready for sharing from Ryerson University <noreply@mycreds.ca> .

How to share your letter through MyCreds
  1. Receive email notification
    Within two to three business days of completing your letter request on RAMSS, you will receive an email notification from Ryerson University <noreply@mycreds.ca> notifying you that your Proof of Enrolment letter is ready.

    If you do not receive an email within two to three business days:

    • Confirm that your letter is ready by confirming the letter processing status on RAMSS is Completed
    • Check your Ryerson email spam folder for an email from Ryerson University <noreply@mycreds.ca>
    • Go directly to the MyCreds Learner PortalNew windowand log in using your my.ryerson login credentials
  2. Access your letter in the MyCreds portal
    Log in to the MyCreds Learner PortalNew window using your Ryerson login credentials.

    The Documents page will be visible after login. You can click on the Proof of Enrolment link to view your letter. Click on the Share button next to the document you wish to share.

    The Documents page on MyCreds with the Share link highlighted.

  3. Share your letter
    Select Generate a link to my documents and enter the recipient’s email address in the Recipient Email field.

If the purpose of the letter is to access your RESP funds, we recommend that you include your RESP policy or account number in the Reference field so that your letter can be matched to your account.

The Document Sharing page on MyCreds. The Recipient Email section is highlighted.

All other fields are optional:

  • Reference: This field will be visible to the recipient and can be used by the recipient to match the letter to your account. You can include your policy number, account number or email address address in this field.
  • Access PIN: Require the recipient to use a PIN to access the letter, or leave the PIN field blank.
  • Expiry Date: Specify for how long the recipient can access the letter, or leave the field blank to not have it expire.

Once you have entered the email address, your document is almost ready to share. Confirm that the recipient email address is entered correctly and click the Share button.

The Document Shared pop-up window with the recipient email address highlighted.

Once you click the Share button, the email will be sent to the recipient. You can advise the recipient to expect to receive an email notification from MyCreds.ca | MesCertif.ca <noreply@mycreds.ca>.

Note, as a student you have full control over access to your documents through the MyCreds Learner Portal. At any time, you can view your shares of the letter and disable the recipient’s access.

For more details about how to view and share your documents from the MyCreds Learner Portal, please see the MyCreds Learner FAQNew window

If your recipients have any questions about your letter or the process of retrieving it, refer them to the Information for recipients of Proof of Enrolment letters from Ryerson section below or the MyCreds Verifier FAQsNew window. If they have additional questions, please contact the ServiceHub for assistance.

Information for Students Requesting Proof of Enrolment Letters

Can I receive a hard copy (paper) or emailed copy of my letter?

No - official letters are only shared through MyCreds. If the third party receiving the letter does not accept your letter, please contact ServiceHub.

What happens if I have a hold on my account?

If you have a hold on your account that restricts you from receiving a letter, you will be restricted from completing your letter request on RAMSS until the balance and/or other obligations have been cleared to the satisfaction of the university.

How can I update or change my letter request?

As letter requests are non-refundable, it’s important that you confirm that your request is correct before submitting it through RAMSS. That is, confirm that you have requested the correct terms and made the appropriate selection regarding including a list of course details.  Changes cannot be made to letter requests after they have been submitted.

If you require information confirmed that is not included on the Proof of Enrolment letter, contact the ServiceHub prior to requesting your letter.

How do I log into the MyCreds Learner Portal?

If you have the email notification you received from MyCreds when the document was issued: Follow the link in the email notification and log in with your Ryerson username and password.

If you no longer have the email notification you received from MyCreds: Navigate to the MyCreds Education ProviderNew window sign-in page and select Ryerson University from the Institution drop down menu, then log in with your Ryerson username and password.

For detailed instructions on accessing MyCreds, see How to share your letter through MyCreds above.

How many copies of my Proof of Enrolment letter can I share?

The Proof of Enrolment letter will remain available on the MyCreds portal and can be shared multiple times. Over time you may be required to confirm enrolments for additional terms, and additional letters to confirm these enrolments can be requested through RAMSS.

How will the letter recipient know that the letter is for me?

Your first and last name, and Ryerson student number will be on your Proof of Enrolment letter.  

If the letter recipient uses a unique identifier for your account, such as a policy or account number, you can add this to the Reference field when sharing your letter through MyCreds. This will allow the recipient to more easily match your letter to you.

How does MyCreds secure my official letter?

When shared through the MyCreds platform, the official Proof of Enrolment Letter is authentic, tamper-evident and legally valid. All documents issued through MyCreds contain digital signatures that meet the legal requirements of certified digital documents in countries around the world. When you share your documents with third parties through the MyCreds portal, these digital signatures ensure their authenticity. MyCreds stores your documents securely and your data remains under Ryerson University’s control and you control who you share your documents with. The underlying MyCreds systems have been independently tested by security experts. More information can be found on the MyCreds websiteNew window.

Where can I find out more about the use of information and privacy?

See the Ryerson University Notice of Collection.

All personal information that is collected is used, stored, and destroyed in accordance with Ryerson University's Information Protection and Access Policy. To read the full policy, please visit the Ryerson University Privacy Policy page.

By ordering a Proof of Enrolment letter, you agree to allow Ryerson to share your legal name, Student ID, email address and full academic record and official transcript with MyCredsNew window.

Information for Verifiers of Proof of Enrolment Letters from Ryerson

Is a Proof of Enrolment letter issued through MyCreds an official Ryerson document?

Documents issued through MyCreds contain digital signatures that meet the legal requirements of certified digital documents in countries around the world. When students share their documents with third parties through the MyCreds portal, these digital signatures ensure their authenticity as a document issued by Ryerson University.

How do I ensure the authenticity of Ryerson’s documents issued through the MyCreds platform?

Proof of Enrolment letters are official only when bearing the Blue Ribbon Symbol and a valid digital certification issued by GlobalSign CA for Adobe.

A document is only considered official and is a trusted document if a recipient receives it in an email sent by MyCreds. The URL should start with https://learner.mycreds.caNew window.

Effective January 2021, letters routed to a recipient from individuals personal emails are not official. When you view the document through the MyCreds portal, you should see that:

  1. Document status says Available.
  2. The document has the Certified blue ribbon symbol.
  3. You can view the certificate information.
What do I see if a document is not valid?

If a document has been revoked, or the share has expired or been disabled by the student, you will see a document verification failure message when you access the link.

How is the student identified in the letter?

The student’s first and last name and Ryerson student number are on the Proof of Enrolment letter.  

If your organization uses a unique identifier such as a policy or an account number to identify clients, the student has the option of including this as a Reference on their share request. If a reference is included as part of the request, it will be included in the email that you receive from MyCreds.

Where do I find more information about verifying documents issued through MyCreds?

Please see the “Verifying Documents” tab of the MyCreds Verifier FAQsNew window.