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Ryerson University will be offering a limited number of in-person classes and services for fall 2021. To view information about important school-wide services, please visit the Ryerson COVID-19 page. If you are a current student and would like to reach us at the ServiceHub, please visit our ServiceHub Contact page.

ServiceHub Service Options: Fall 2021

The ServiceHub is here to support you! We are currently offering limited in-person services. All other services will continue to be available via self-service (such as through RAMSS or online form submissions).

For further assistance, you may reach us by phone, live chat, AskRyerson or email.

Last updated: August 27, 2021

Fall Term Start-Up Service Delivery

Documents and Letters General Inquiries

 Phones
 Live chat
 AskRyerson/email

CPP Confirmation of Enrolment

 In-person ServiceHub

Proof of Enrolment Letter Requests

 Self-service

Transcript Requests

 Self-service

Graduation Award Document Pick-Up

Spring 2021 available starting in October

 In-person ServiceHub

Graduation Award Document Reissue Request

 Self-service

Enrolment General Inquiries

 Self-service

 Phones
 Live chat
 AskRyerson/email

Undergraduate Course Enrolment

 Self-service

Chang School Course Enrolment

 Self-service

Challenge Credit (Fee Payment)

 In-person ServiceHub

Letter of Permission

 Self-service

Financial Assistance General Inquiries

 Phones
 Live chat
 AskRyerson/email

OSAP Application

 Self-service

OSAP Document Submission

 Self-service

OSAP Application Support

 Self-service

  • Please see the OSAP FAQs page for more details

 Phones
 Live chat
 AskRyerson/email

OSAP Advising (e.g. Appeals)

 Phones

OSAP Portal Password Reset

 Phones

Out-of-Province Financial Assistance

 Self-service

 AskRyerson/email

Awards and Bursaries (AwardSpring)

 Self-service

Student Records General Inquiries

 Phones
 Live chat
 AskRyerson/email

Academic Standings and Grades

 Self-service

Update Contact Information

 Self-service

Name and Personal Data Changes

 Self-service

 AskRyerson/email

Tuition and Fees General Inquiries

 Self-service

 Phones
 Live chat
 AskRyerson/email

Tuition and Fees Payment

 Self-service

Fee Category Changes (e.g. International to Domestic)

 Self-service

Fee Appeals

 Self-service

Refund Requests

 Self-service

Health and Dental Opt-out (RSU, CESAR)

 Self-service

SIN (Social Insurance Number) Confirmation

 Self-service

Transfer Credit Late Fee Payment

 In-person ServiceHub

UHIP Payment – Inbound Exchange Students

 In-person ServiceHub

Admissions General Inquiries

 Phones
 Live chat
 AskRyerson/email

Admissions Advising

 Phones
 Live chat
 AskRyerson/email

Admissions Application

 Self-service

Admissions Document Submission

 Self-service