I am a professor in the School of Occupational and Public Health. I teach, research, and consult in the area of human factors engineering. I have a BASc and MASc from the University of Waterloo and a PhD from the University of Toronto.
I am a registered professional engineer, a Canadian certified professional ergonomist and a fellow of the Association of Canadian Ergonomists. I am the longest tenured deaf professor in Canada and am the first deaf woman to receive a PhD in Engineering.
My research focuses on human factors engineering in designed public spaces and activities, particularly in the domain of amusement attractions. I established the THRILL lab (Tools for Holistic Ride Inspection Learning and Leadership) and have been studying and applying human factors engineering to amusement attractions and themed entertainment since 2002. Through the lab and its partners in industry, I facilitate field trip experiences to observe Technical Standards & Safety Authority (TSSA) inspections of the Canadian National Exhibition and tour other industry facilities with students from a variety of academic programs.
My research, development, and consultation projects include accident and error analysis, task demand modelling, and interface design, pertaining to guests, operators, and inspectors. I was the principal applicant establishing Ryerson’s Mixed-reality Immersive Motion Simulator facility. I also studied and published on health and work issues of deafness, disability, sign language interpretation and accessibility.
I have published over 75 peer-reviewed chapters, journal articles and conference papers and over 200 other presentations and publications for both industry and professional audiences including the National Association of Amusement Ride Safety Officials, TSSA, Amusement Industry Manufacturers and Suppliers (ASTM) and the International Association of Amusement Parks and Attractions (IAAPA).
My extensive knowledge mobilization activities in the attractions industry also include professional training and standards development and consulting to designer/manufacturers and owner/operators. In addition to serving on TSSA Consumer Advisory Council and Amusement Devices Advisory Council, I am a member of the Global Safety Committee of IAAPA, lead the international Rider Eligibility Task Group for ASTM International Committee F24, and serve on the newly established CSA Z1005 Technical Committee developing an incident investigation and prevention standard. I received the 2015 Safety Impact Award from TSSA and designated IAAPA Certified Attractions Executive in 2017.
Through the 1980's, I was a hospital vice-president who led a 600-person division through significant structural and strategic systems change and managed a $20 million budget (1990 dollars), while playing an active role in the Ontario Hospital Association and its province-wide safety association through the early years of Ontario’s Occupational Health and Safety Act and establishment of Workplace Hazardous Materials Information System (WHMIS) and Early Return to Work programs.
Following my doctoral studies and prior to joining Ryerson, I taught industrial and systems engineering and ergonomics at University of Waterloo and Rochester Institute of Technology (New York), and managed a research and policy unit in the Prevention Division of the Workplace Safety & Insurance Board of Ontario.
In addition to awards within Ryerson, I have received numerous public recognitions including the Ontario Medal of Good Citizenship, Canadian Council of Professional Engineers Meritorious Service Award, Association of Professional Engineers of Ontario Citizenship Award, University of Waterloo Faculty of Engineering Alumni Achievement Medal, and I. King Jordan Award from the Association of Late-Deafened Adults.
I became the first deaf president of the board of the Canadian Hearing Society in 1990 at its 50th annual general meeting and celebration and have served on a wide variety of other local, provincial, national and international boards and councils including the Accessibility Standards Advisory Council for the Minister of Community and Social Services, National Captioning Institute, Centennial College of Applied Arts and Technology, Council of Regents for Ontario Colleges of Applied Arts and Technology, Human Factors Association of Canada (now Association of Canadian Ergonomists), Centennial Hospital Linen Service, and Association of Late-Deafened Adults.
In addition to supervising ENH 766/866 projects in areas related to my teaching or research themes, I welcome inquiries for thesis co-supervision from students in any discipline in the area of themed entertainment and attraction design and engineering. I particularly invite inquiries from graduate applicants qualified for graduate studies in human factors engineering and admission to Ryerson's Mechanical Engineering Graduate Program (MEGP) and Master of Digital Media (MDM) Program.
Campbell, L., Rohan, M.J., Woodcock, K., 2008. Academic and educational interpreting from the other side of the classroom: Working with Deaf academics. In Deaf Professionals and Designated Interpreters: A New Paradigm. P. Hauser, K. Finch, A. Hauser, Editors. Washington DC: Gallaudet University Press.