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Assurance of Learning

The Assurance of Learning (AoL) process for the Ted Rogers School of Management (TRSM) was initiated in 2008-2009. Learning goals for TRSM students were articulated and course embedded measurements were selected where the goals will be assessed.

A total of seven broad, program-level educational goals were identified where student performance is assessed every year. It has also been recognized that there are significant differences in the specialization streams to justify the measurement of additional learning goals for each School and/or Department.

The AoL process in TRSM was reviewed by the AACSB review team in Spring 2011 and the School was accredited in the Summer of that year. The AACSB Evaluation Committee and Peer Review acknowledged that TRSM has implemented a full system to support the assessment of its AoL plan.

Undergraduate Student Learning Goals

Communication

 Graduates will be able to express ideas and information effectively and accurately using a range of media commonly used in business environments.

Ethical Reasoning

Graduates will be able to recognize and analyze ethical problems in order to choose and defend appropriate solutions.

Critical Thinking

Graduates will be able to synthesize, analyze and interpret a range of information using qualitative and quantitative techniques, for the purposes of making sound and ethical business decisions.

Group Dynamics

Graduates will be able to effectively self-manage and perform effectively within heterogeneous teams.

Integration of Business

Graduates will be able to integrate all business functions, practices and related theories in order to address business problems and advance strategic business decisions.

Role of IT in Business

Graduates will understand the role of communications and information technology (CIT) in business applications and decision making related to the advancement of strategic business goals.
Financial Theories and Analysis Graduates will be able to apply basic accounting and financial concepts and forms of analysis to analyze and interpret business situations and decisions
Accounting Major  
Ethical Issues in Accounting Learn how to use accounting concepts and techniques to prepare and/or communicate financial information considering the relevant ethical issues in a global economy
Knowledge of Functional Ares of Accounting Demonstrate the skills and competencies required in accounting functional areas
Use of Accounting Information Explain how stakeholder motivations and biases can influence the preparation or use of accounting information.
Entrepreneurship Major  
Identifying Opportunities Be able to identify entrepreneurial opportunities
Acquiring and Exploiting Resources Understand how to acquire and exploit resources to support entrepreneurial ventures
Persuading and Selling Develop skill for persuading and selling in a wide variety of contexts
Finance Major  
Apply Cash Flow Valuation Be able to use forward looking, no arbitrage and efficient market concepts in cash flow valuation
Time Value of Money, Risk & Return Apply time value of money and risk and return concepts
Investment and Financial Decisions Integrate financial concepts and principles to make appropriate investment and financial decisions.
Global Management Studies Major  
Knowledge and Impact of International Have knowledge of international institutions, and understand their impact on international business
Assess International Business Risk Will be able to assess the risk involved in international business transactions
Cultural Understanding Be able to apply management principles in developing sustainable strategies within an international business environment.
Human Resource Management  
Knowledge and Functional Areas of HR Have the skills and competencies required in the HR functional areas
Strategic Role of HR Relate the strategic role of the HR function within an organization
Workforce Optimization & Developement Determine how to optimize and develop the willingness and capacity of a workforce.
Law and Business Major  
Knowledge of Business Law Have a general understanding of the Canadian legal system and the fundamentals of tort and contract law
Impact of Law on Business Critically understand how laws and regulations affect the business environment
Social Issues Interaction with Business Law Recognize how social issues interact with business law.
Marketing Major  
Marketing Research Use the research process to develop market analysis skills
Applying the 4 P's of Marketing Apply the 4 P’s of marketing and the underlying theories of marketing and market forces
Hospitality and Tourism  
Service Quality Management & Value Creation Explain and demonstrate service quality management and value creation (delivering on customers’ expectations and creating a valuable experience for the customer)
Drivers of Profitability  Identify and manage key drivers of profitability
Business Technology Major  
IT Strategic Analysis Be able to manage information technology to achieve competitive advantage in a rapidly changing global context
Implementing IT Applications Be able to model business requirements, configuring and implementing IT applications to achieve specific business objectives
Communications, Partnerships & Projects Be able to manage communications, partnerships and IT projects with business and technology partners.
Retail Management  
Understanding Retail Supply Chain Be able to consider all stages in Retail Supply Chain
Consumer Insight Integration Be able to integrate consumer insight into retail processes
Retail Management Strategy Be able to apply all components of retail operations to meet organizational objectives.

Graduate Student Learning Goals

Strategic Analysis Demonstrate a strong understanding of the key theories and analytical tools of management. Identify key financial ratios, calculate NPV and do break-even analysis.

Team Work

Graduates will be able to work as part of a high-performance team to analyze a business case and to develop a business plan.

Critical Thinking

Graduates will be able to integrate and apply relevant management theories independently to complex real world problems.

Communication

Graduates will be able to gather information and communicate effectively in a variety of circumstances.

HR/Diversity

Graduates will be able to understand diversity as part of the management process.

Critical Self-Reflection

Graduates will be able to develop self-awareness and an understanding of how to learn from experience.
Ethics Graduates will be able to identify ethical dilemmas in management contexts and evaluate assumptions and implications of different ethical perspectives.
  1. Review our mission, vision and values
  2. Identify courses most closely aligned with learning goals
  3. Determine what measures and instruments to assess learning
  4. Assessment cycle planned and scheduled
  5. Collect, analyze and disseminate assessment data
  6. Resolve to implement continuous improvement actions
  7. Evaluate impact
  8. Continue to innovate
  9. Document all AoL findings, analysis and recommendations

Common Goals

  • Communication
  • Ethical Reasoning
  • Critical Thinking
  • Group Dynamics
  • Integration of Business
  • Role of IT in Business
  • Financial Theories & Analysis
A vector cycle of Direct assessment, collect & analyze data, recommend changes, and take action