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HOTSSet within the service industry, HOTS is an advanced computerized business simulation in which teams manage hotels in a competitive market place.

Having reviewed background material and available market research, teams are tasked with improving the performance of their hotel by preparing a strategic
business plan. This is then implemented through decisions relating to:

  • capital expenditure

  • staffing and staff training

  • refurbishment

  • revenue management

  • product pricing

  • product mix

  • advertising

  • environmental management

A comprehensive range of reports provides up to the minute business indicators to help teams to monitor their performance and strategy. Online help files provide a wealth of valuable information.In line with our mission to produce highly credible simulations, HOTS uses real market data and runs in our unique real time mode. It is also very flexible and can be run at different levels of difficulty and complexity.

To find out more please contact Dr. David Martin at 

RU Dining

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