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Dr. Frederic Dimanche

Dimanche, Frederic


Director, Ted Rogers School of Hospitality and Tourism Management




TRS 3-005


(416) 979-5117

Email Address:


Dr. Frederic Dimanche

Director, Ted Rogers School of Hospitality and Tourism Management.

Frederic obtained his Ph.D. from the University of Oregon (USA). He then worked as a Professor in the School of Hotel Restaurant and Tourism Administration at the University of New Orleans. After over 15 years in the USA, where he also worked as Research Director of The Olinger Group, a full service marketing research firm, he joined SKEMA Business School in 2001 to create and develop on the French Riviera the Center for Tourism Management and award-winning Master programs in tourism, event, and hospitality management. Frederic joined Ryerson University in 2015.

Frederic has published numerous tourism-related research articles and has co-authored one book (in French) on hospitality management and another one on tourism in Russia. His research has been published in Annals of Tourism Research, the Journal of Travel Research, or the Journal of Travel and Tourism Marketing, among others.  

He has contributed as a guest lecturer or as a consultant to universities, private companies, and national or regional tourism organizations in Canada, France, the USA, and other countries in Europe, Asia, and the Americas. Frederic is a past President of the Travel and Tourism Research Association Europe. 


Research Interests


Consumer Behaviour

Service Design

Select Research and Professional Contributions

Peer-reviewed Journal Articles

Griffin, T., & Dimanche, F. (In Press). Urban Tourism: The Growing Role of VFR     and Immigration. Journal of Tourism Futures.

Andrades, L., & Dimanche, F. (2017). Destination competitiveness and tourism     development in Russia: Issues and challenges. Tourism Management62,     360-376. DOI: 10.1016/j.tourman.2017.05.008

Forgacs, G., & Dimanche, F. (2016). Revenue challenges for hotels in the sharing     economy: Facing the Airbnb menace. Journal of Revenue and Pricing         Management. 15(6), 509-515. doi: 10.1057/s41272-016-0071-z

Neville, R. D., Gorman, C., Flanagan, S., & Dimanche, F. (2015). Negotiating          fitness from consumption to virtuous production. Sociology of Sports         Journal, 32(3), 284-311. doi: 10.1123/ssj.2013-0115.

Dimanche, F., Prayag, G., & Keup, M. (2014). Le service design dans le tourisme -     Une approche ethnographique mobile [Service design in tourism: A mobile     ethnographic approach]. Mondes du Tourisme Hors-Série [Special Issue],     32-42.

Dimanche, F. (2014). Performance measurement and management in tourism –     An introduction. Tourism Analysis, 19(4), 397-399.     doi:10.3727/108354214X14090817030919

Roe, P., Dimanche, F., & Hrymak, V. (2014). Environmental sustainability at            tourism and recreation areas: A risk assessment-based model. Journal of             Sustainable Tourism, 22(2), 319-338. doi0.1080/09669582.2013.815762

Lund-Durlacher, D., & Dimanche, F. (2013). Mobilities and sustainable tourism:           An introduction. Journal of Sustainable Tourism, 21(4), 504-510.                                doi: 10.1080/09669582.2013.791302

Bordelon, B., & Dimanche, F. (2011). Unofficial images of a tourism destination:     New Orleans behind the scenes. International Journal of Leisure and Tourism       Marketing, 2(4), 295-212. doi: 10.1504/IJLTM.2011.043787


Books and Journal Special Issues

Dimanche, F., & Andrades, L. (Eds.). (2015). Proceedings of the “Tourism in         transition economies: Issues and challenges for destination          competitiveness” conference. Badajoz, Spain: NETOUR and University of     Extremadura.

Dimanche, F., & Andrades, L. (Eds.). (2015). Tourism in Russia: A Management         Handbook. Bingley, UK: Emerald.

Dimanche, F. (Ed.). (2014). Performance measurement and management in     tourism [Special Issue]. Tourism Analysis, 19(4).

Lund-Durlacher, D., & Dimanche, F. (Eds.). (2013). Mobilities and sustainable     tourism [Special Issue]. Journal of Sustainable Tourism, 21(4).

Duthion, B., & Dimanche, F. (2012). Hôtellerie et Hébergement - Les Enjeux          Humains de l’Hospitalité [Hotels and Lodging: Human Stakes in Hospitality].     Brussels: De Boeck.


Chapters in Scholarly Books

Dodds, R., Dimanche, F., & Sadowski, M. (in press). Planning for growth in     islands, the case of Cuba. In M. McLeod & R. Croes (Eds.), Island tourism            management, systems and strategies. Wallingford, UK: CABI.

Andrades, L., & Dimanche, F. (2014). Co-creation of experience value: A tourist     behavior approach. In N. Prebensen, J. Chen, & M. Uysal (Eds.), Creating            experience value in tourism (pp. 95-112). London: CABI.

Dimanche, F., & Duthion, B. (2012). L’innovation et le tourisme     [Innovation in     tourism]. In B. Meyronin & A. Munos (Eds.), Manager l’innovation par le     service [Innovation management in services] (pp.181-196). Grenoble, France:     Presses Universitaires de Grenoble.

Dimanche, F., Keup, M., & Prayag, G. (2012). What is service design? The service     experience (Ch. 1.1). In M. Stickdorn & B. Frischhut (Eds.), Service Design          and Tourism (pp. 11-14). Norderstedt, Germany: Books on Demand.

Dimanche, F., Keup, M., & Prayag, G. (2012). What is Tourism? (Ch. 2). In M.     Stickdorn & B. Frischhut (Eds.), Service Design and Tourism (pp. 23-33).     Norderstedt, Germany: Books on Demand.


His teaching expertise is in marketing, consumer behavior, and service design.

Honours & Awards

Frederic was inducted as a Fellow for the Ontario Hostelry Institute in 2017. He was elected to the International Academy for the Study of Tourism in 2013. Frederic received the Harrison McCain Foundation Research Professor Award at the University of New Brunswick, Canada in 2010. 


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