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The Academic Success Centre is serving the Ted Rogers School of Management community virtually in the 2020/21 academic year. 

Contact Us

We aim to respond to all emails within 2 business days. However, due to the high volume of inquiries at this time, please be patient with us. We will get to your email. 


About Us

The Academic Success Centre (ASC) supports the academic life of Ted Rogers School of Management students. The ASC promotes the use of strong learning strategies and study skills required to achieve and/or maintain academic success. We help students develop new strategies, skills and behaviours so they can attain or maintain academic success and excellence. This is done through various academic supports, including first-year transition support, tutoring, peer academic coaches, one-on-one meetings with a learning strategist, and more.

The ASC’s work is guided by its five (5) departmental pillars:

  1. Supporting student transitions,
  2. Enhancing student academic success,
  3. Connecting students to campus,
  4. Fostering student wellness, and
  5. Providing experiential learning and leadership development opportunities.

ASC Policies

  1. Our goal is to create an atmosphere of safety, inclusivity and mutual respect for everyone. We require all interactions in ASC spaces to align with these principles, in accordance to Ryerson Senate Policy 61: Student Code of Non-Academic Conduct, opens in new window.
  2. The ASC is committed to respecting the personal privacy of all visitors/ users. Pursuant to Section 39(2) of the Freedom of Information and Protection of Privacy Act (“FIPPA”), the information collected by the ASC is collected under the authority of the Ryerson University Act and may be used to support decisions related to program planning and development, reports, and professional training. All personal information collected is used, stored, and destroyed in accordance with Ryerson University's Information Protection and Access Policy. If you have questions about the collection, use and disclosure of this information by Ryerson University please contact the manager of the Academic Success Centre.
  3. The ASC is committed to providing equitable access to our programs and services. Please get in touch with us if you have accessibility/ accommodation needs or have feedback on how we may improve the inclusivity and accessibility of our programs and supports.
  4. The ASC offers free programs and services which are available to all TRSM students and students taking management courses.
  5. Students are permitted to pre-register for one (1) half-hour of individual tutoring per course, per day, and one (1) hour of individual tutoring per course, per week. This policy allows for equitable distribution of time and prevents over-dependency on the service. Please review the ASC Tutoring Policies.
  6. Students who do not arrive by ten (10) minutes after the session/ appointment start time (as per Ryerson time), will be considered to have missed their appointment, and will need to re-book their appointment. Students who repeatedly miss their scheduled appointments or who violate the ASC Policies, risk losing their reservation privileges.
  7. The ASC will be unable to assist students with material that will be graded, such as assignments, essays, quizzes, take-home tests, etc. as guided by Ryerson’s Academic Integrity Policy. For more information, please visit the Academic Integrity Office's website, opens in new window, and read/ review Procedures for PDF fileRyerson Senate Policy 60: Academic Integrity, opens in new window.
  8. To help keep the air healthy for everyone, the ASC (including the Tutoring Centre) is a scent-free environment.
Madelyn Steed

Madelyn Steed

(she/ her/ hers)
Manager, Academic Support
416-979-5000, ext. 4615

Madelyn is the Manager of Academic Support at TRSM. She holds a Master of Education degree and is a proud Katimavik alumna. She is delighted to continue serving the Ryerson student population for over ten years. Madelyn leads and supports the programming in the Academic Success Centre. She is eager to develop and grow the Academic Success Centre to support the needs and challenges our students face alongside exceptional staff and faculty in TRSM.

Joana Londoño

Joana Londoño

(she/ her/ hers)
Learning Strategist
416-979-5000, ext. 2678

Joana Londoño is a Learning Strategist with TRSM’s Academic Success Centre. She has worked at Ryerson University for 14 years and has a rich blend of experience from various roles across campus that have supported student achievement. Joana believes that academic achievement doesn’t happen in a vacuum, and brings her broad Ryerson experience and network into the Learning Strategist role, to keep TRSM students engaged and motivated. She firmly believes that with the right balance of challenge and support all students are capable of thriving beyond their expectations. Joana holds a Master’s degree in Communication & Culture and is completing a Certificate in Learning Strategies for Students with Disabilities at Cambrian College. She is fluent in Spanish, French and Portuguese.

Nina Sulkin

Nina Sulkin

(she/ her/ hers or they/ them/ theirs)
Student Success Facilitator
416-979-5000, ext. 4507

Nina Sulkin is one of the Student Success Facilitators with the TRSM’s Academic Success Centre team. Nina focuses on academic success and transition support programming, to support the needs and challenges faced by students in TRSM. They are a Ryerson alumni, holding a BComm in Human Resource Management, and a Recognition of Achievement from Seneca College’s Excellence in Education Adults program. Previous to Nina's role with the ASC, they worked for Seneca College’s Bridge Training Programs for Internationally-Trained Professionals, and prior to that for TRSM’s Department of Entrepreneurship & Strategy. Nina’s previous experience includes transition program coordination, andragogy, employment coaching and curriculum development. Nina will commence their Masters of Education in Adult Education & Community Development at the University of Toronto, OISE in Fall 2020. Nina is a strong believer in decolonized, learner-centred education and leadership, as well as equity, diversity and inclusion in post-secondary education.

Sandy Carpenter

Dr. Sandy Carpenter

(she/ her/ hers or they/ them/ theirs)
Student Success Facilitator

416-979-5000, ext. 2440

Sandy is one of the Student Success Facilitators with the TRSM’s Academic Success Team. Sandy’s main responsibility is to manage the day-to-day activities of the Tutoring Centre. To this role, Sandy brings 15 years of experience teaching and facilitating for undergraduate students in History, and six years of experience teaching and facilitating for graduate and undergraduate students about teaching in higher education. In all these learning endeavors, Sandy aims to build community by using a social constructivist model in which learning is central and is a collaborative process. Her current research and learning areas include access, inclusion, equity, accessibility, active and collaborative learning, student support, self-advocacy, women’s history, medieval history, and activating prior knowledge. While new to Ryerson, Sandy has spent the last decade working and teaching at the University of Toronto and completing her PhD in medieval History (2018). Sandy loves to talk about teaching and learning, but is equally happy chatting about cats and other furry mammals, plants and gardening, as well as camping and being outside.

Max Anthony Newman

Dr. Max Antony-Newman

(he/ him/ his)
English Language Specialist
416-979-5000, ext. 2408

Max Antony-Newman is an English Language Specialist with the TRSM’s Academic Success Centre. He is responsible for English and Writing support in the School and believes that as far as Academic English is no one’s first language, all students should get opportunities to practice oral and written communication in the academic context.

Max taught English as an Additional Language (EAL) to multilingual students in Canada and Europe for more than a decade and holds a PhD in Education and MA in Languages and Literacy Education from the University of Toronto (OISE). Max’s previous experience also includes language assessment and teaching in the Department of Linguistics at the University of Toronto.

Andrea Martin

Dr. Andrea Martin

(she/ her/ hers)
Clinical Psychologist

416-979-5195 or visit JOR-07C to book an appointment

Dr. Andrea Martin is a clinical psychologist and counsellor in the Ryerson Centre for Student Development and Counselling (CSDC). She is the TRSM faculty-based personal counsellor and provides both individual and group counselling to students. Andrea is also available to consult with TRSM faculty and staff expressing concern about the well-being of their students and/or helping students connect with counselling supports.

Get Involved

Interested in working at the Academic Success Centre? Apply!

Why work with us?

We hire three times a year (once per term), so check the Career Boost website, opens in new window for employment opportunities with us.


416-979-5000, ext. 2435

Ted Rogers School of Management
Ryerson University
55 Dundas Street West, TRS 2-168

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ASC Main Office - TRS 2-168 (8th floor)
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Academic Success Centre

Hours of operation

Monday to Thursday:
10:00 a.m. to 6:00 p.m.

10:00 a.m. to 3:00 p.m.

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TRS 3-051 (9th floor)
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Tutoring Centre

Hours of operation

See Tutoring page for full details, as our hours change most terms to best accommodate students' needs.