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Services for Faculty & Staff
The Faculty & Staff Help Desk can help you with the following:
- Troubleshoot and repair Ryerson-owned computers and peripherals
- Recommend and order new computer equipment, software and toner
- Configure and install new equipment
- Software installation, opens in new window and troubleshooting
- Assist faculty members with TRS computer lab and classroom technologies
- Short-term equipment loans for work-related activities
- Computer lab bookings within TRS building
- Restrict computer applications during lab-based tests and exams
- General help with Ryerson’s IT resources, including two-factor authentication, opens in new window and RU-VPN
If it's not on the list just ask - we will do our best to help!
Book an Appointment With Us in 3 Easy Steps...
Booking an appointment ensures that a technician will be available to serve you exclusively at a time that is convenient for you. This person will be 100% dedicated to resolving your issue during the allotted time. Booked appointments are assigned our highest priority after emergency calls from in-session classes or meetings.