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Margaret Plaza

Margaret Plaza

Title:

Associate Professor

Education:

M.A.Sc. Eng., Ph.D., P.Eng, PMP, CIA

Office:

TRS3-088

Telephone:

416-979-5000 x 7792

Email Address:

mplaza@ryerson.ca

Biography:

Dr. Margaret Plaza

Dr. Plaza is an Associate Professor of Information Technology Management at Ryerson University. She joined Ryerson University at 2005 after a 20 year professional career during which she worked in private and public sectors. She has solid background in manufacturing, cost accounting and technology and received the professional designations in: engineering - P.Eng (1996), project management - PMP (2004) and accounting - CIA (2005).

Dr. Plaza implemented, integrated and customized software packages (BAAN, SAP), worked on process reengineering and software development projects, provided consulting in manufacturing technologies, machining, tool design and Supply Chain Systems. She also designed and managed development of several extensions to BAAN package, improving inventory management, production, cost accounting and financial reporting.

Dr. Plaza’s research is focused on development of decision models which support evaluation of business process reengineering initiatives. She also develops performance measurements systems and addresses the impact of organizational learning on technology implementation, productivity and reliability. She takes a holistic approach to technology, project management and corporate performance by articulating multidisciplinary research agenda and analyzing the financial and non-financial aspects. She has published several articles in international journals, such as: OMEGA- the International Journal of Management Science, International Journal of production Economics, International Journal of Production Research, European Journal of Production Research, Decision Support Systems and Information Systems Frontiers.

Department:

Information Technology Management

Research Interests

Business Process Analysis, Decision Models, Advanced Manufacturing Technology and Systems, Action Research, Quantitative Methods

Select Research and Professional Contributions

Book Chapters

Plaza, Malgorzata: The impact of Advancement in Machining on Green Manufacturing. Adaptation of Outdated Machine tool for Modern Application, in Scientific Research Report: Development in Machining, edited by Zebala, W. and Maňková, I., 2016, vol. 6, 2016, ISBN 978-80-553-2576-7
Plaza, Malgorzata; Diem Truong, Daphne; Chow, Roger: Learning Curves in Project Management, Ch. 20 in Learning Curves: Theory, Models, and Applications edited by Jaber, M.J., 2011, Taylor and Francis Group. Boca Raton, FL: CRC Press.
Khan, Mehmood; Jaber, Mohamad ; Plaza, Malgorzata: Linking Quality to learning - A Review, Ch. 12 in Learning Curves: Theory, Models, and Applications edited by Jaber, M.J.,  2011, Taylor and Francis Group. Boca Raton, FL : CRC Press

Refereed Journal Articles

Plaza, Malgorzata: Cost Effectiveness of Audio Description Production Process, International Journal of Production Research, 2017, 55 (12), 3480-3496
Plaza, Malgorzata: Balancing the Costs of Human Resources on an ERP Project, OMEGA: The International Journal of Management Science, 2016 (59), 171-183, DOI: 10.1016/j.omega.2015.06.005
Zebala, Wojciech; Plaza, Malgorzata: Comparative Study of 3- and 5-axis CNC Centers for Free-Form Machining of Difficult-to-cut Material, International Journal of Production Economics, 2014, (158), 345-358, DOI:10.1016/j.ijpe.2014.08.006 
Plaza, Malgorzata; Ngwenyama, Ojelanki, Rohlf,  Katrin: Learning and Performance in New Technology Implementation: A Comparative Analysis of Learning Curves and Implications for IS Project management, European Journal of Operations Research, 2010, 200(2), 518-528, DOI: 10.1016/j.ejor.2009.01.010
Plaza, Malgorzata; Turetken, Ozgur: A model-based DSS for integrating the impact of learning in project control, Decision Support Systems, 2009, 47(4), 488-499, DOI: 10.1016/j.dss.2009.04.010 
Plaza, Malgorzata; Rohlf,  Katrin: Learning and performance in ERP implementation projects: A learning-curve model for analyzing and managing consulting costs, International Journal of Production Economics, 2008, 115 ( 1) 72-85, ISSN 0925-5273, DOI: 10.1016/j.ijpe.2008.05.005
Plaza, Malgorzata: Team Performance and Information System Implementation: Application of Progress Curve to the Earned Value Method during Information System Project, Information Systems Frontiers, 2008, 10 (3) 347-359. (Impact Factor: 1.077)
Sade,Yuval ; Naz, Komal; Plaza, Malgorzata: Enhancing Audio Description: A Value Added Approach, COMPUTERS HELPING PEOPLE WITH SPECIAL NEEDS PT I  Book Series: Lecture Notes in Computer Science –Volume 7382/2012,  270-277. Edited by: Miesenberger, K; Karshmer, A; Penaz, P; et al.
Plaza, Malgorzata; Sade Juval: Can Audio Description become more than Accessibility Service, Review of Business Research, 2012, 12(5), 136-150. ISSN: 1546-2609.
Plaza, Malgorzata: How accurate is your Schedule Performance Index, Journal of Academy of Business and Economics, 2010, 10(5), 130-139
Plaza, Malgorzata: Integrating learning effects in management of technology projects, European Journal of Management, 2009, 9(3), 21-38.
Plaza, Malgorzata: Recovering the Cost of Advanced Manufacturing Technologies Projects, Acta Mechanica Slovaca, 4A/2008 (12), ISSN 1335-2393, 31-39.

Refereed Conference Proceedings

Andrzej Matras, Małgorzata Plaza: The FEM simulation of the thin walled aircraft engine corpus deformation during milling, Proc. SPIE 10031,  2016 SPIE CCC code: 0277-786X/16/$18, doi: 10.1117/12.2249048
Grzegorz Struzikiewicz, Wojciech Zębala, Ksenia Rumian, Małgorzata Plaza: Simulation and optimization of physical phenomena when engine block machining – case study, Proc. SPIE 10031, 100310O, SPIE CCC code: 0277-786X/16/$18, doi: 10.1117/12.2249389
Plaza, Malgorzata; Sade Yuval: Can Audio Description become more than Accessibility Service, Proceedings of International Academy of Business and Economics, IABE-2012.
Sade,Yuval ; Naz, Komal; Plaza, Malgorzata: Enhancing Audio Description: A Value Added Approach, 13th International Conference on Computers Helping People with Special Needs, ICCHP-2012. Linz, AUSTRIA Date: JUL 11-13, 2012
Plaza, Malgorzata; Naz, Komal; Sangra, Anthony: Should a Company Invest in Training, Costs/ Benefits of PMP Certification on a Construction Project, Proceedings of 1st International Conference on Operations Research & Enterprise Systems, ICORES-2012.
Sade,Yuval; Garg, Atul; Plaza, Malgorzata: Business Process Model for Incorporating Descriptive Audio in TV Show Production, Proceedings of 8th International Conference on Informatics in Control, Automation and Robotics, ICINCO-2011.

Refereed Conference Presentations

Plaza, Malgorzata: How accurate is your Schedule Performance Index, International Academy of Business and Economics, IABE-2010.
Plaza, Malgorzata: Integrating learning effects in management of technology projects, International Academy of Business and Economics, IABE-2009.
Plaza, Malgorzata: Recovering the Cost of Advanced Manufacturing Technologies Projects, presented at: Advanced Machining Technology in Automotive Production, Krakow 2008

Refereed Poster sessions

Andrzej Matras, Małgorzata Plaza: The FEM simulation of the thin walled aircraft engine corpus deformation during milling, WILGA-May 29, 2016, Warsaw, Poland
Grzegorz Struzikiewicz, Wojciech Zębala, Ksenia Rumian, Małgorzata Plaza: Simulation and optimization of physical phenomena when engine block machining – case study, WILGA-May 29, 2016, Warsaw, Poland
Teaching

Undergraduate

ITM 410 Business Process Design
ITM 696 Accounting Information Systems
ITM 107 Managerial Decision Making
ITM 595 Auditing of Information Systems

Graduate

MT 8104 Applied Research Methods II
MT 8510 Advanced Supply Chain Management
MT 8511 Operation Management, Process Improvement
MB 8105 Logistics and Supply Chain
Research Funding
Grant Amount Year
Ryerson Summer Academic Assistant $7,595 2011
CURA SSHRC grant with Deborah Fels (PI)             $195,400  2010
Ryerson Academic AR Program $4,000 2008
Ryerson Internal Grant $10,500 2008
Ryerson Internal Grant $4,000 2007
Ryerson Start-up fund $7,500 2005
Education
Ph.D.   Production Engineering & Automation, Cracow University of Technology, 1990
M.A.Sc. Eng.
Mechanical Engineering, Cracow University of Technology, 1980
P.Eng Professional Engineers of Ontario, 1996 
PMP Project Management Institute, 2003
CIA Institute of Internal Audit, 2005

Contact Margaret

Title:

Associate Professor

Education:

M.A.Sc. Eng., Ph.D., P.Eng, PMP, CIA

Office:

TRS3-088

Telephone:

416-979-5000 x 7792

Email Address:

mplaza@ryerson.ca

Other Faculty Members