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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table bellow for the particular system/application.

Application / Service

Reoccurring  Maintenance

Scheduled maintenance
Scheduled Maintenance
(08/26/2015 to 09/02/2015)


Application/Service

Alfresco (choose.ryerson applicant portal)

DRecurring Maintenance

Daily 4 a.m. - 5 a.m.

No scheduled maintenance


Application/Service

CFAPS

Recurring Maintenance

Last Friday of each month 6 a.m. - 8 a.m.

No scheduled maintenance


Application/Service

Citrix

Recurring Maintenance

N/A

No scheduled maintenance


Application/Service

CQ5

 

Recurring Maintenance

N/A

Scheduled maintenance

Friday, August 28, 2015 from 6:30 a.m. to 8 a.m.
CQ system maintenance. CQ will not be available during this time frame.


Application/Service

eHR

Recurring Maintenance

Daily 1:05 - 1:30 a.m.

Scheduled maintenance

Friday, August 28, 2015 from 6 a.m. to 8 a.m.
my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.

Tuesday, September 1, 2015 from 6 a.m. to 8 a.m.
my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.


Learning Management System

Recurring Maintenance

Every Friday 6 a.m. - 8 a.m.

Scheduled maintenance

Friday, August 28, 2015 from 6 a.m. to 8 a.m.
my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.

Tuesday, September 1, 2015 from 6 a.m. to 8 a.m.
my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.


Application/Service

Magic

 

Recurring Maintenance

Every Sunday 9 a.m. - 11 a.m. and 1 p.m. - 3 p.m.

No scheduled maintenance


Application/Service

my.ryerson portal

Recurring Maintenance

Every Friday 6 a.m. - 8 a.m.

Scheduled maintenance

Friday, August 28, 2015 from 6 a.m. to 8 a.m.
my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.

Tuesday, September 1, 2015 from 6 a.m. to 8 a.m.
my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.


Application/Service

OGF

Recurring Maintenance

Daily 10:45 p.m. - 1:05 a.m.

No scheduled maintenance


Application/Service

OneCard

Recurring Maintenance

N/A

No scheduled maintenance


Application/Service

RAMSS

Recurring Maintenance

Daily midnight - 1:30 a.m.

Scheduled maintenance

Friday, August 28, 2015 from 6 a.m. to 8 a.m.
my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.

Tuesday, September 1, 2015 from 6 a.m. to 8 a.m.
my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.


Application/Service

RMail

Recurring Maintenance

Every Friday 6 a.m. - 8 a.m.

No scheduled maintenance


Application/Service

RMS, Account activation and Self Service

Recurring Maintenance

Every Friday 6 a.m. - 8 a.m.

Scheduled maintenance

Friday, August 28, 2015 from 7:30 a.m. to 7:50 a.m.
RMS system maintenance. RMS Admin, Account Activation and Self Service will not be available during this time frame.

Friday, August 28, 2015 from 6 a.m. to 8 a.m.
my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.

Monday, August 31, 2015 from 7:30 a.m. to 8 a.m.
RMS system maintenance. RMS Admin, Account Activation and Self Service will not be available during this time frame.

Tuesday, September 1, 2015 from 6 a.m. to 8 a.m.
my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.


Application/Service

Rocket

Recurring Maintenance

N/A

No scheduled maintenance


Application/Service

RU-VPN

Recurring Maintenance

N/A

No scheduled maintenance


Application/Service

TAGA (Job postings and applications for TA and GA)

Recurring Maintenance

Every Friday 5 a.m. - 6 a.m.

No scheduled maintenance


Application/Service

Virtual Applications

Recurring Maintenance

Daily 2:30 a.m. - 3 a.m.

No scheduled maintenance

 

Additional Scheduled Changes

  • Friday, June 26, 2015 between 6 a.m. and 8 a.m. until completed - in progress
    VRF1 (admin), VRF2 (acad), VRF3 (departmental feeds) point-to-point connections will be moved from public IP space to private IPs. The change will be performed on all VRF enabled core/distribution/edge Avaya 8800s. No outage is expected.
  • Weekdays starting on Monday, August 31, 2015 from 6 a.m. until 8 a.m. until completed
    Network switches and switch stacks will be upgraded on a continual basis throughout the Ryerson Campus.  Areas affected will be notified of outages in advance of commencement of work.
  • Wednesday, August 19, 2015 until August 31, 2015 - in progress
    Re-image all CCS managed labs and PT classrooms.
  • Monday, August 24, 2015 until August 31, 2015 - in progress
    DCR Systems Group will be replacing the computers in various computer labs. A new image will be deployed afterwards.
  • Thursday, August 27, 2015 from 6 a.m. to 8 a.m.
    Move SSL offloading to F5 on cfprod[1,2].prodint. Coldfusion applications [ccs,ccs3,cfws,ftp,ftp2,hr,lib,ors,ss].cf.ryerson.ca and m.ryerson.ca will be unavailable during the update process.
  • Friday, August 28, 2015 from 6 a.m. to 8 a.m.
    Upgrade Wowza from version 3 to 4 at Ryecast Production Server. Ryecast will not be available during this time frame.
  • Friday, August 28, 2015 from 7:30 a.m. to 7:50 a.m.
    RMS system maintenance. RMS Admin, Account Activation and Self Service will not be available during this time frame.
  • Friday, August 28, 2015 from 6 a.m. to 8 a.m.
    my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.
  • Monday, August 31, 2015 from 7:30 a.m. to 8 a.m.
    RMS system maintenance. RMS Admin, Account Activation and Self Service will not be available during this time frame.
  • Tuesday, September 1, 2015 from 6 a.m. to 8 a.m.
    my.ryerson system maintenance. my.ryerson and all applications accessed through my.ryerson will not be available during this time frame.
  • Wednesday, August 26, 2015 until Friday, September 4, 2015
    Change wireless authentication for wireless clients to Aruba Clearpass as per below schedule. A small number of users may be required to reset their AC domain password.  Users may also be required to accept a new certificate presented to them. The change will take place on the
    • August 26 - LIB/SLC/VIC/
    • August 27 - KHE/KHW/KHN/KHS/OKF/SCC
    • August  28 - ENG/PIT/ILC/RCC/CUE
    • September 1 - EPH/SHE/ARC/COP/GER/MON
    • September 2 - THR/AMC/YNG/MAC/GCM
    • September  3 - AMC/TRS/BTS/YDI/IMA/RAC
    • September 4 - JOR/CED/SBB/Outdoor

 

Future/Pending Changes

  • N/A

 

Please email bhalilov@ryerson.ca to report completion, postponement or cancellation of any change.  Click here for Previous Changes.

 

 

CONTACT THE HELP DESK

Students

Phone icon416-979-5000 x6840

Email iconhelp@ryerson.ca

Maps iconKerr Hall West, Room 71

Faculty/Staff

Phone iconx6806

Email iconhelp@ryerson.ca


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CCS SERVICE ALERTS