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Read Gmail Messages on Microsoft Outlook

Login with Google Apps

The following instructions are for those who wish to access their Ryerson Gmail through their Microsoft Outlook Client. By using the G Suite Sync for Microsoft Outlook, you will be able to access all of your emails, calendar events, and contacts.


  • Sending large file attachments from outlook can take longer than with G Suite Sync.
  • IMAP only allows to send/receive emails. You will not have calendar or contacts synced with your Gmail account.
  • G Suite Sync allows you to use outlook to manage delegated accounts.
  • It’s very easy to set up. No ports or server addresses are needed.

You must already have Microsoft Outlook installed on your computer to proceed with the set up.

How to Set up

1. Download G Suite Sync for Microsoft Outlook from the following website: G Suite Sync for Microsoft Outlook®, external link


Screenshot of Download Page

2. Once you download and install the G Suite Sync for Microsoft, enter your Ryerson email address. Click "Continue".

Screenshot of Google Apps Sync Sign in

1. In your browser window, click "Sign in through Ryerson University".

Screenshot of Sign in Page

2. You will be redirected to a CAS login page. Sign in with your account, and will be asked to grant permissions to G Suite Sync.

Screenshot of Grant Permissions Page

3. Click Allow. You will see a confirmation screen next.

Screenshot of Confirmation Screen

4. If you see this window, click continue.  Otherwise, skip to the next step.

1. A window pops up prompting you to set up a G Suite profile in Microsoft Outlook. Click Create Profile.

Set up a Google Apps profile in Microsoft Outlook

2. Click Start Microsoft Outlook.

Start Microsoft Outlook

1. Click Start Microsoft Outlook.  When prompted to choose a profile, choose the G Suite profile you just created and click OK.

Choose the Google Apps profile you just created

2. You’ll see a window for Synchronization Status when you use G Suite Sync for Microsoft Outlook.  Click close when done.

You’ll see a window for Synchronization Status


  • You can start sending and receiving emails from Microsoft Outlook right away, however we do not recommend changing your folder structure until the initial sync is completed. (Gmail status would indicate: ‘Initial download in progress’).
  • We also suggest not attempting to change your folder structure until your Ryerson migration is complete as this may interfere with the migration.
  • Also, some problems have been reported with deleting mail and finding sent mail. Check the folder mappings in Outlook and make sure that Outlook's "Deleted Items" is mapped to Gmail's "Trash" folder. The same goes for Outlook's "Sent Items". They must be mapped to Gmail's "Sent Mail" folder.
  • In case G Suite Sync results in a corruption of the stored passwords which forces Outlook offline, and halts synchronization, the following steps will correct the issue:
    • Close Outlook.
    • Navigate to the Google Apps Sync programme folder; usually found in either C:\Program Files (x86)\Google\Google Apps Sync or C:\Program Files\Google\Google Apps Sync
    • Run the application profilepassworddelete.exe that you will find there, select the appropriate account, then click on delete stored password.
    • Relaunch Outlook and put it back online (found in the send/receive tab on Outlook 2010/2013).
    • When prompted, sign into CAS. Remember to click on the Accept button that will appear at the bottom of the next page.