This year's keynote will be presented by John Rankin. Rankin will present on the concepts outlined in Daniel Pink’s work “To Sell is Human.”
Author Daniel Pink says "To Sell is Human". As knowledge workers, each one of us must sell ideas and persuade others. This practical, interactive workshop will give you skills to influence the behaviour of colleagues, managers and all those with whom you interact with in the workplace and in every aspect of our lives. Persuasive skills can defuse difficult situations, build positive relationships and get the results you want.