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Phishing

Phishing emails are designed to deceive you into giving away confidential information like your Ryerson username and password, credit card number or bank account information. Ryerson receives an increasing number of such emails each day.

Protect yourself by becoming familiar with how to recognize phishing attempts so you can report and delete them.

  • The sender's address is suspicious.
  • The To field is blank or for another person.
  • The email includes typos or grammatical errors.
  • The message contains an urgent request for personal information.
  • The message requires immediate action to avoid a problem like losing access to your Ryerson account.
  • When you hover over a link or button in the email, it directs you to an address (usually suspicious) unrelated to the text in the link.
  • We've provided some samples to help you detect phishing emails. Many of these examples are derived from phishing emails that were sent to Ryerson email addresses. The links in these examples have been slightly modified to make them less dangerous but please don't attempt to visit these sites.

Here is an example where the sender is pretending the email is from a ryerson address, but the actual address is really from uniswa.szabc.

Email sender appears as 'no-reply@ryerson.ca' but next to it, you find that it's from 'pjmusi@uniswa.szabc'

Here is an example of an email that claims to be from FedEx where the actual address is from specweldfab.revitalsite.comabc.

Email sender field states 'FedEx International Ground' however, to the right you will find the actual address of 'richard.shepherd@specweldfab.revitalsite.comabc'

It’s always worth taking a moment to carefully check the full email address of the sender.

Here is part of an urgent request that included a link to a fake Ryerson login page:

Phishing email stating, 'Due to high numbers of inactive library accounts on our server, you are urged to validate your library account within a week after receiving this e-mail'

Here’s another example of an urgent request:

Phishing email stating, 'We would be shutting down several RYERSON MAIL Accounts. You will have to confirm your RYERSON MAIL Account. So you are required to provide us with the following information.  Full Name: Username: Password: Telephone'

Both of these fake messages include tell-tale grammatical errors and demand you take action to avoid losing access to your account.

Gmail

Click on the gear icon and select Settings Accounts.  Verify that all information beside “Send mail as:” is correct.

Click on the gear icon and select Settings Forwarding and POP/IMAP. Check that your mail isn’t being forwarded to anywhere you don’t want it to be.