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Generic User Account

If you are a Ryerson employee with authorization from a dean, chair or director, you can sponsor a new generic account for access to online resources or extend access for an existing account.

There are many online resources available depending on your role or online identity.

Sponsoring Generic Accounts

To request a generic account:

  1. Log in to my.ryerson.ca.
  2. Under the Self Service section, click Guest and Generic Accounts.
  3. Click Request Generic Account, complete and submit the form. 
  4. Computing and Communications Services (CCS) will verify the request with your authorization contact by email before creating the generic account sign-in credentials.
  5. The CCS Help desk will notify you when the account has been created. Please allow 24 hours for the creation.

If any account changes need to take place, contact the CCS Help Desk at help@ryerson.ca or 416-979-5000, ext. 6806.

For more information, see the Generic Accounts FAQ page.