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Email and notifications

Email and Notifications

There are a variety of ways to reach your students using email.

  • Email the entire class using the Classlist tool.
  • Email individual students or select groups of individuals from various tools, including the Classlist and the Grades tool.
  • Automatically notify students of updates in the class using Notifications.
  • Sent automated emails based on criteria that you set.

Find the Classlist in the top menu. If it isn't there, review how to enable course tools.

Point your students to our Student guide to Brightspace email.

Send email from a Brightspace shell

Email Students - Email Classlist
  1. Click on the appropriate course from the landing page and select the Classlist tool.
  2. Click the Email Classlist button.
Email Students - Email Classlist
  1. If you want to simply send to all of the users in your class, click the Compose Email button at the bottom of the list of users. Otherwise, you can choose to email users with a specific role (like Instructor or Student) by clicking the appropriate tab first.
Email Students - Email Classlist
  1. Email recipients will fill the Bcc field. Author your email, as usual, then click the Send button at the top of the page to send the email. The email will appear in the users' @ryerson.ca email inbox or their default email inbox if they don't have an @ryerson.ca account.

    In the body of the message, you can use the text editor to do some basic formatting (font size, colour, bold, indent, bullet lists, tables, etc), and you can even insert an image into the body of the message, if necessary.

 


Note:  As an instructor, you will not be able to email your students while your course is inactive (see: Making your Course Shell Available). You can still view your classlist during this period.


Note: Students are unable to send instructors an email through the Brightspace by D2L system. For this reason, we recommend informing students how to contact you, the instructor, in the News & Announcements, or the Overview.


Known Issue: The “Sent Mail” button that appears after sending an email doesn’t have a function. No sent emails are kept in D2L Brightspace.


 

Email Select Students from the Classlist tool
  1. Click on the appropriate course from the landing page and select the Classlist tool.
  2. Check the box next to the student(s) you want to email.
  3. You'll only be able to select from students that appear on the page. On the right, you can adjust the number of students that appear per page.
Email Select Students from the Classlist tool
  1. Click on the Email link at the top of the list of students to open Compose New Message popup window. Please note that you must have popups enabled for this website or you will not see the message window.

    Email recipients will fill the Bcc field. Author your email, as usual, then click the Send button at the top of the page to send the email. The email will appear in the users' @ryerson.ca email inbox or their default email inbox if they don't have an @ryerson.ca account.

Note: As an instructor, you will not be able to email your students while your course is inactive (see: Making your Course Shell Available). You can still view your classlist during this period.


Note: Students are unable to send instructors an email through the Brightspace by D2L system. For this reason, we recommend informing students how to contact you, the instructor, in the News & Announcements, or the Overview.

Account Settings - receive copy of outgoing emails
  1. Click the context menu that appears with your username in the top navigational minibar. Select Account Settings from the menu.
Account Settings - receive copy of outgoing emails
  1. Click the Email tab at the top of the Account Settings page.
  2. Check “Send a copy of each outgoing message to…” to have any email you send automatically sent to your email address.
  3. Click Save and Close.

IMPORTANT: If you forward your copy of the email receipt

If you are set up to receive a copy of your outgoing email, you will receive a special version of the email if you have a role like Instructor or TA in the shell from which the email is sent.

This email will contain a "receipt" - a list of the email addresses for everyone you sent to, as a sort of confirmation. This is private information that should not be shared with others, so you must take special care if you plan to forward this email elsewhere.

Forwarding your email receipt

If you choose to forward this email, please do the following:

  1. Note the location of the confidential email addresses, in the body of the email you have received.
  2. Make sure you delete this portion of the email, to avoid a privacy breach.
Email Students - Email Classlist

From a particular assignment, you have a couple of email options. You can:

  1. Email students who have not submitted their assignment yet.

  2. Email a particular student about their assignment submission
Email Students - Email Classlist
  1. In Grades > Enter Grades, you can select one or more students, using the checkbox to the left of their name, and then click on the Email link above the student list to send them an email.
Email Students - Email Classlist
  1. In the Groups tool, you can select one or more groups, using the checkbox to the left of the group name, and then click on the Email link above the student list to send the members of the group(s) an email.

The Intelligent Agents tool allows Instructors to set up automatic notifications to be sent to themselves, advisors, and students when specified course performance criteria are met.

It can be used to both recognize student achievement (e.g., a high score on a quiz) and warn of potential problems (e.g., lack of online activity or poor performance on an exam).

Find out more about creating Intelligent Agents.

Encourage students to enable their Notifications

Notifications is a tool that allows you to enable an email alert when there are new items in your course!

You can set up a notification to alert you about new content items, news/announcements, and even posted grades!

Each person must enable their own notifications

Each user is responsible for setting up email notifications for their courses - it is not something Instructors will be able to do for them.

This is why it's important for instructors to encourage their students to set up their notifications at the start of the term.

Students will still be able to receive emails sent from instructors regardless of their notification settings.

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