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December 2023

Changes from 12/06/2023 to 12/13/2023

  • Friday, December 8, 6:00 a.m. to 8:00 a.m. - completed
    Update SPSS Licensing
    User Impact: Users will not be able to use SPSS Statistics or SPSS Modeler during the upgrade.
  • Sunday, December 10, 8:00 a.m. to 8:00 p.m. - completed
    Updating Financial services servers.
    User Impact: None expected.

Changes from 12/13/2023 to 12/20/2023

  • Thursday, December 14, 8:00 a.m. to 4:00 p.m. - completed
    Updating TRS-EMS servers.
    User Impact: TRSM users may be impacted. TRS has communicated with all users.
  • Friday, December 15, 12:30 p.m. to 2:30 p.m. - completed  
    Updating GuardCard database.
    User Impact: GuardCard Database will not be available during the downtime.
  • Monday, December 18, 7:30 a.m. to 8:00 a.m. - completed
    Updating Content 7 server.
    User Impact: Content 7 will not be available for 10 minutes during this period.
  • Tuesday, December 19, 7:00 a.m. to 10:00 a.m. - postponed
    Fixing mail flow from Azure services to Gmail mailboxes.
    User Impact: Users should start to receive notifications.
  • Tuesday, December 19, 10:00 a.m. to 2:00 p.m. - completed
    Updating network switch in data centre.
    User Impact: No outage is expected, long lived connections or video streaming might experience a momentary pause.
  • Tuesday, December 19, 12:00 p.m. to 12:30 p.m. - completed
    Upgrading TAI servers.
    User Impact: This change will only impact TAI Dashboard/Report users (https://bi.torontomu.ca) NOT the TAI Application itself. End users will be notified of the outage via email notification at the end of this week and also before the upgrade.