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September 2023

Changes from 08/30/2023 to 09/06/2023

  • Thursday, August 10, 7:00 a.m. to Thursday, August 31, 10:00 p.m. - completed
    Reimaging all CCS managed labs.
    User Impact: None expected. The imaging will be done off hours or the labs will be booked on case by case basis. 
  • Thursday, August 31, 7:00 a.m. to 10:00 a.m. - completed
    Updating CATIA licensing.
    User Impact: Users won't be able to launch the application during the upgrade process.
  • Thursday, August 31, 1:00 p.m. to Friday, September 1, 1:00 p.m. - completed
    Updating ColdFusion server.
    User Impact: No access to applications on cf.ryerson.ca. 
  • Thursday, August 31, 10:00 p.m. to Friday, September 1, 1:00 a.m. - cancelled
    Updating print.torontomu.ca.
    User Impact: None expected.
  • Wednesday, September 6, 12:00 p.m. to 2:00 p.m. - rescheduled to Sept. 13
    Testing for phone systems in GER, COP, SHE & EPH buildings.
    User Impact: During this time, physical phones connectivity will be intermittent. Jabber client will continue to work.

Changes from 09/06/2023 to 09/13/2023

  • Wednesday, September 6, 2:00 p.m. to 3:30 p.m. - completed
    Updating InstantID for One Card.
    User Impact: One Card is aware of this update.
  • Thursday, September 7, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: None expected as www.torontomu.ca won't be affected.

Changes from 09/13/2023 to 09/20/2023

  • Wednesday, September 13, 12:00 p.m. to 2:00 p.m. - completed
    Testing for phone systems in GER, COP, SHE & EPH buildings.
    User Impact: During this time, physical phones connectivity will be intermittent. Jabber client will continue to work.
  • Wednesday, September 13, 10:00 p.m. to Thursday, September 14, 4:00 a.m. - completed
    Updating Jabber Phone Servers. 
    User Impact: Access to Jabber will be intermittent during this period.
  • Thursday, September 14, 7:30 a.m. to 7:45 a.m. - completed
    Updating network certificate.
    User Impact: None expected.
  • Friday, September 15, 7:00 a.m. to 8:00 a.m. - completed
    Update TMU Resource and Identity Management System.
    User Impact: Access to Activation, Self Service and Admin will be intermittent during this period.
  • Sunday, September 17, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading SLC 4th floor network switches
    User Impact: During that time, all networked devices will be disconnected.
  • Friday, August 18, 10:00 a.m. to Thursday, September 26, 2:00 p.m. - completed
    Updating VMware.
    User Impact: None expected.

  

Changes from 09/20/2023 to 09/27/2023

  • Thursday, September 21, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: None expected as www.torontomu.ca won't be affected.
  • Thursday, September 21, 3:00 p.m. to 5:00 p.m. - completedUpdating Content 7 server.
    User Impact: Content 7 Reporting Services will not be available during the downtime. Confirmed with Clients for the downtime.
  • Sunday, September 24, 1:00 a.m. to 5:00 a.m. - completed
    Upgrading ServiceNow.
    User Impact: None expected.
  • Monday, September 25, 7:00 a.m. to 10:00 a.m.
    Unpublish VApps 2022-2023 desktop and apps from CCS devices.
    User Impact: Users will start using new servers (VApps 2023-2024).
  • Monday, September 25, 12:00 p.m. to 12:30 p.m. - completed
    Upgrading TAI servers.
    User Impact: This change will only impact TAI Dashboard/Report users (https://bi.torontomu.ca) NOT the TAI Application itself.
  • Tuesday, September 26, 6:00 a.m. to 9:00 a.m. - completed
    Updating Library catalogue servers.
    User Impact: Library catalogue services will be impacted.