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About Us
At the Office of the Ombudsperson at Toronto Metropolitan University, we are dedicated to upholding the principles of fairness, integrity, and impartiality. Our Ombudsperson plays a crucial role in resolving disputes, ensuring confidentiality, and maintaining independence throughout the process.
We are primarly concerned with ensuring that everyone involved in a dispute is treated fairly and that decisions affecting students are made promptly and fairly. Our office has three staff: Ombudsperson Maureen Helt (On Leave), Acting Ombudsperson Gemma Kerr, and Administrative and Outreach Officer Edmun Natkunarajah.
