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Get Your Card

If you are a new employee to Ryerson, learn how you can get your Faculty and Staff OneCard.

If you are an existing employee who has lost their OneCard, visit the Replace Your Card page and follow the instructions.

New employees

Step 1: Contact HR Client Services to obtain your employee number

HR Client Services
Phone: 416-979-5000, ext. 5075
Email: hr@ryerson.ca

Step 2: Activate your Ryerson online identity

Use your employee number to active your Ryerson online identity. After you have submitted this information, it may take up to 24 hours until it is activated.

Step 3: Print and complete your OneCard request form

Log into the system, print the OneCard Request Form and complete it by hand.

Step 4: Gather the appropriate documents and your completed form

Gather the appropriate accepted documents and your completed OneCard Request Form.

Step 5: Visit the OneCard Office in person

Once you arrive, photos will be taken on site and your card will be issued within minutes.

OneCard Office
Jorgenson Hall
380 Victoria Street
JOR-02 (lower ground level)
OneCard Office business hours

Accommodations for employees wearing face coverings

OneCard photos require your full face to be clearly visible in your photo as this the university's official method of identification. However, in line with our commitment to equity, diversity and inclusion, we are happy to accommodate community members who wear face coverings (e.g., a veil, niqab or burqa).

If you wear a face covering, you will be asked to remove it for your photo and for identification purposes when you pick up your card. Please call or email ahead so that we can arrange for this to be done in the presence of women only.

Accommodations for trans employees

If you are an employee who is transitioning and would like to know more about this process, please visit Human Resources: Gender Transitioning. Contact your HR consultant who can help you through every step of the process, including get a new OneCard.

Have you lost your OneCard?

If you have lost your OneCard, the first step is to report it to the OneCard Office as soon as possible. Visit the Replace Your Card page and follow the instructions.