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Apply Online

Please note that in light of COVID-19, the OneCard application process for fall 2020 has been amended. Incoming students are required to apply for their OneCard online and submit a photo for their card. This page will be updated as more information regarding our plans for fall 2020 OneCard distribution becomes available.

Eligibility to apply for your OneCard online

The Ryerson OneCard online application, open from June 1 to August 15, 2020, is only available for:

  • new undergraduate, graduate, Chang School of Continuing Education, Faculty of Law and Law Practice Program (LPP) students who have never had a OneCard before; and
  • those planning to attend in the fall semester

If this does not apply to you, please follow these instructions to get your OneCard.

In order to successfully submit your online application, please read and follow the instructions carefully.

Step 1: If you haven’t already, activate your Ryerson online identity

Your Ryerson online identity may have been created when you first accessed your Choose>Ryerson portal as an applicant to the university. If you require assistance with or have forgotten your online identity, please contact Computing and Communication Services Help Desk at 416-979-5000, ext. 6840 or help@ryerson.ca.

If you do not have an online identity, please complete the online identity activation form. When asked for your student/applicant ID, enter your nine-digit Ryerson student number. Keep a record of your username and password.

Note: It may take up to 48 hours for your Ryerson online identity to be active.

Step 2: Take a suitable photo

Photos must meet all requirements. If not, your photo submission will be declined. 

Your photo should be in a passport style, with your head and top of your shoulders dominating the frame. Please follow these steps to ensure your photo meets the requirements. Applications will be rejected unless an adequate photo is supplied.

File format and size

  • File format: JPEG format with a minimum image size of 150 pixels (width) x 190 pixels (height).
  • File size: Less than 1MB (files over this size will be rejected by the server).

Video resources 

Watch this quick guide to learn how to apply online for your OneCard.

Suitable photo location and setting

OneCard photo with suitable location and setting.
  • A brightly-lit space with even light distribution.
  • A white background with no other objects or people in the frame.
  • A strong contrast between the background and your head.
  • Ensure you are standing in front of the camera with enough room so that your face and shoulders are centered and square before it. 
  • Ensure your head or face are not cropped.

Acceptable photo criteria

OneCard photo that meets the acceptable photo criteria.
  • Do ensure your photo is in colour (no filters or digital alteration).
  • Do ensure your face is fully clear and visible.
  • Do stand in front of the camera so that your face and shoulders are centered and squared before it.
  • Do ensure there is uniform and clear lighting.
  • Do ensure the camera is in sharp focus on your face.
  • Do feel free to smile (no “silly” or distorted faces).
  • Do ensure your photo reflects your current appearance.
  • Do take the photo in front of a uniform, white background with no one or anything else in the frame. There should be contrast between it and your head.

Unacceptable photo submissions

Unacceptable OneCard photo submission. Person wearing sunglasses.

Don’t wear sunglasses.

Unacceptable OneCard photo submission. Person wearing hat with ram's ears.

Don’t wear any hats (religious headwear is permitted).

Unacceptable OneCard photo submission. Person holding cell phone in front of face.

Don't cover your face.*

Unacceptable OneCard photo submission. Person holding coffee mug.

Don’t include any props.

Unacceptable OneCard photo submission. Person taking selfie with their head cropped.

Don’t submit a photo where your head is cropped.

Unacceptable OneCard photo submission. Person turned to the side showing the profile of their face.

Don’t submit a profile shot.

Unacceptable OneCard photo submission. Person with harsh shadows on their face.

Don’t submit a photo with shadows, glares or flash reflections.

Unacceptable OneCard photo submission. Person posing for a picture with their friend being silly in the background.

Don’t submit a photo with someone else in the shot.

Unacceptable OneCard photo submission. Portrait with a blue filter applied.

Don’t submit a photo that has been digitally altered or taken with a filter.

Unacceptable OneCard photo submission. Person against a dark background with poor contrast.

Don’t submit a photo with poor lighting or low contrast.

Unacceptable OneCard photo submission. Person making a silly face.

Don't submit a photo of a "silly" or distorted face.

Unacceptable OneCard photo submission. Person in front of a busy background.

Don’t submit a photo with a busy background.

*OneCard photos require your full face to be clearly visible in your photo as this is the university's official method of identification. However, in line with our commitment to equity, diversity and inclusion, we want to be able to accommodate community members who wear a religious head covering (e.g., a veil or niqab). Please contact the OneCard office to connect with a female staff member who can assist you through the process. Please see below for details.

The female staff member will require two photos (one with head covering and one without). The photo of you wearing your head covering will be used for your OneCard. If you are concerned about who will have access to your unveiled photo, please email onecard@ryerson.ca and we will arrange for you to submit a photo of yourself without your face covered to a female staff member.

If you do not meet the photo requirements listed above, your application will not be processed. The decision to reject your photo submission is final and not open for discussion or debate.

Step 3: Starting June 1, submit your OneCard application online

Log into the online portal and submit your OneCard application.

Step 4: Upload an acceptable photo

Please ensure photo meets all requirements as unacceptable photo submissions will be declined.

Step 5: Complete the online application

Complete the online application by filling in all the forms.

Step 6: The OneCard pick-up process for fall 2020 is still being determined

The OneCard Office is in the process of determining what options are available for distributing OneCards to students for the fall 2020 semester. This section will be updated as more information becomes available.