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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.

Scheduled Changes



Application/ Service              
Recurring Maintenance		 Scheduled Maintenance
Adobe AEM (CQ)                                                                             

Every Thursday from 6 a.m. - 8:30 a.m. 

Thursday, January 21, 7:00 p.m. to Friday, January 22, 7:00 a.m.
Friday, January 22, 7:00 p.m. to Saturday, January 23, 7:00 a.m.
Saturday, January 23, 7:00 p.m. to Sunday, January 24, 7:00 a.m.  
Scanning  www.ryerson.ca
User Impact: None expected as only one server of the cluster is being used at one time. 
Alfresco (choose.ryerson applicant portal) Daily 4 a.m. - 5 a.m.

 

CFAPS

 Last Friday of each month 6 a.m. - 8 a.m.
Citrix N/A  
eHR Daily 1:05 a.m. - 1:30 a.m.  
Learning Management System Every Friday 6 a.m. - 8 a.m.
Magic N/A  

my.ryerson portal

 Every Friday 6 a.m. - 8 a.m.
OneCard N/A

RAMSS Daily midnight - 1:00 a.m.  
RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m
Friday, January 22, 7:00 a.m. to 8:00 a.m.
Updating RMS.
User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period.
RU-VPN2

N/A

  
RUFIS Daily 10:45 p.m. - 1:05 a.m.  
Virtual Applications Daily 2:30 a.m. - 3 a.m.

Additional Scheduled Changes

  • Friday, January 22, 6:00 a.m. to 8:00 a.m.
    Upgrading Telecom Call Centre application to a newer release.
    User Impact: None expected.  
  • Friday, January 22, 7:00 a.m. to 8:00 a.m. 
    Updating DHCP appliances.
    User Impact: None expected as only one device of the cluster is being used at one time.  

  • Friday, January 29, 7:00 a.m. to 8:00 a.m. 
    Updating RMS.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. 
  • Friday, January 29, 9:00 a.m. to 12:01 p.m. 
    Updating AIO Instructor interface.
    User Impact: The Academic Integrity application will be unavailable during this period.
  • Saturday, January 30, 8:00 a.m. to 3:00 p.m. 
    Updating Stat & UPK.
    User Impact: Both Stat and UPK servers will be down during this time.
  • Sunday, January 31, 8:00 a.m. to 1:00 p.m. 
    Updating eHR & RAMSS.
    User Impact: 
    • RAMSS - no outage
    • eHR - web services will be down from 8 a.m. to 10 a.m.
  • Sunday, February 7, 8:00 a.m. to 1:00 p.m. 
    Updating CS servers.
    User Impact: RAMSS, CS test/dev, CSSUP and CSRPT will not be availalbe. 
  • Saturday, March 20, 12:15 a.m. to Tuesday, March 23, 8:00 a.m. 
    Updating RAMSS.
    User Impact: RAMSS application and all related services will be down during this period. 
  • Saturday, June 5, 12:15 a.m. to Sunday, June 6, 8:00 a.m. 
    Updating RAMSS.
    User Impact: RAMSS application and all related services will be down during this period.

 

 Please email jbhathal@ryerson.ca and jbuchanan@ryerson.ca to report completion, postponement or cancellation of any change.

Click here for Previous Changes.