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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.


Application/ Service              

Reocurring Maintenance
scheduled maintenanceScheduled Maintenance
Adobe AEM (CQ)                                                                             

Every Thursday from 6 a.m. - 8:30 a.m. 



Alfresco (choose.ryerson applicant portal) Daily 4 a.m. - 5 a.m.

 

CFAPS

Last Friday of each month 6 a.m. - 8 a.m.  
Citrix N/A  
eHR Daily 1:05 a.m. - 1:30 a.m.

Learning Management System Every Friday 6 a.m. - 8 a.m.  
Magic N/A  

my.ryerson portal

Every Friday 6 a.m. - 8 a.m. scheduled maintenance

Wednesday, October 17, 4:30 p.m. to 5:00 p.m.
Removing senate election link on my.ryerson portal.
User Impact: None expected.
OGF Daily 10:45 p.m. - 1:05 a.m.  
OneCard N/A  
RAMSS Daily midnight - 1:00 a.m.  

RMail

Every Friday 6 a.m. - 8 a.m.

 
RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m

scheduled maintenance

Friday, October 19, 6:00 a.m. to 6:30 a.m.
Updating RMS.
User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period.

RU-VPN

N/A

 
Virtual Applications Daily 2:30 a.m. - 3 a.m. scheduled maintenance

Monday, October 15, 7:00 a.m. to Monday, October 22, 10:00 a.m. - in progress
Updating VApps.  
User Impact: None expected.

Additional Scheduled Changes

  • Tuesday, August 7, 8:00 a.m. to November 7, 4:00 p.m. - in progress
    Implementing domain group policy on test windows servers.
    User Impact: Impacted users will be notified in advance on a case-by-case basis.
  • Thursday, October 18, 10:00 a.m. to 11:00 p.m.
    Adding HTTP response headers to international mobility website.
    User Impact: International students applying for exchange to Ryerson, or outgoing students applying to go abroad will not be able to use the website during this period.
  • Sunday, October 21, 8:00 a.m. to 4:00 p.m.
    Upgrading one of the network routers.
    User Impact: None expected.
  • Monday, October 22, 2:00 p.m. to 4:00 p.m.
    Install customized access control solutions.
    User Impact: None expected

 Please email jbhathal@ryerson.ca and jbuchanan@ryerson.ca to report completion, postponement or cancellation of any change.

Click here for Previous Changes.