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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.

Scheduled Changes



Application/ Service              
Reocurring Maintenance		 Scheduled Maintenance
Adobe AEM (CQ)                                                                             

Every Thursday from 6 a.m. - 8:30 a.m. 

Thursday, May 28, 6:30 a.m. to 8:00 a.m. 
Applying assorted fixes and features to CQ.
User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected. 
Alfresco (choose.ryerson applicant portal) Daily 4 a.m. - 5 a.m.

 

CFAPS

 Last Friday of each month 6 a.m. - 8 a.m.
Citrix N/A  
eHR Daily 1:05 a.m. - 1:30 a.m.

Learning Management System Every Friday 6 a.m. - 8 a.m.
Magic N/A  

my.ryerson portal

 Every Friday 6 a.m. - 8 a.m.   
OneCard N/A

Thursday, May 28, 10:00 a.m. to 12:00 p.m. 
Changing URL for transact e-accounts for OneCard office.
User Impact: Outage may be intermittent as we switch URLs, which will affect all staff and students who post money online via the E-accounts portal. One Card Office is aware of the change. 
RAMSS Daily midnight - 1:00 a.m.


RMail

Every Friday 6 a.m. - 8 a.m.

  
RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m

Friday, May 29, 7:00 a.m. to 8:00 a.m. 
Updating RMS.
User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period.
RU-VPN2

N/A

  
RUFIS Daily 10:45 p.m. - 1:05 a.m.  
Virtual Applications Daily 2:30 a.m. - 3 a.m.  

Additional Scheduled Changes

  • Wednesday, May 27, 4:00 p.m. to 5:00 p.m. 
    Updating XMedius server.
    User Impact: All XMedius users will be affected. Outage should be no more than 15 minutes.
  • Friday, May 29, 6:00 a.m. to 8:00 a.m.
    Upgrading WordPress.
    User Impact: The blog.ryerson.ca network will be unavailable briefly (<10 minutes) while the application updates during this period. Subsequently, each blog will experience a brief (<1minute) outage as it is upgraded.
  • Friday, May 29, 6:00 a.m. to 8:00 a.m.
    Upgrading network switches in buildings: AOB/CED/POD/SLC.
    User Impact: Phones/workstations/devices will loose connectivity for approximately 5 min during this period.
  • Friday, May 29, 6:30 a.m. - 7:30 a.m.
    Upgrading network hardware.
    User Impact: None expected. Long lived connections might get disconnected.   
  • Friday, May 29, 7:00 a.m. to 7:30 a.m.
    Upgrading Enterprise Hub.
    User Impact: Services provided by Enterprise Hub and Application Hub will not be available during the upgrade. 
  • Friday, May 29, 7:00 a.m. to 10:00 a.m.
    Updating ANSYS licensing.
    User Impact: No access to ANSYS during this period.
  • Tuesday, June 2, 6:00 p.m. to 10:00 p.m.
    Upgrading Oracle database server.
    User Impact: No access to all applications having URL:
    *.apps.ccs.ryerson.ca
    *.cf.ccs.ryerson.ca
    Examples: Faculty Course Survey, ColdFusion apps, TAI etc.

  • Friday, June 5, 6:00 a.m. to 8:00 a.m. 
    Updating software for RMS applications.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during the update.
  • Sunday, June 7, 8:00 a.m. to 10:00 a.m. 
    Updating RAMSS.
    User Impact: RAMSS will not be available. 

 

 Please email jbhathal@ryerson.ca and jbuchanan@ryerson.ca to report completion, postponement or cancellation of any change.

Click here for Previous Changes.