CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
Application/ Service |
Reocurring Maintenance |
 Scheduled Maintenance |
|---|---|---|
| Adobe AEM (CQ) | Every Thursday from 6 a.m. - 8:30 a.m. |
Thursday, March 14, 6:30 a.m. to 8:00 a.m. Updating CQ system. User Impact: No access to CQ author and development systems during this period. |
| Alfresco (choose.ryerson applicant portal) | Daily 4 a.m. - 5 a.m. |
|
CFAPS |
Last Friday of each month 6 a.m. - 8 a.m. | |
| Citrix | N/A | |
| eHR | Daily 1:05 a.m. - 1:30 a.m. | |
| Learning Management System | Every Friday 6 a.m. - 8 a.m. | |
| Magic | N/A | |
my.ryerson portal |
Every Friday 6 a.m. - 8 a.m. | Thursday, March 14, 4:30 p.m. to 5:00 p.m. Removing RSU elections link to my.ryerson portal. User Impact: None expected. |
| OneCard | N/A | |
| RAMSS | Daily midnight - 1:00 a.m. | |
Every Friday 6 a.m. - 8 a.m. |
||
| RMS, Account activation and Self Service | Every Friday 6 a.m. - 8 a.m | |
| RU-VPN | N/A |
|
| RUFIS | Daily 10:45 p.m. - 1:05 a.m. | |
| Virtual Applications | Daily 2:30 a.m. - 3 a.m. |
Additional Scheduled Changes
- Monday, March 11, 8:00 a.m. to 5:00 p.m. to Friday, March 29, 5:00 p.m.
Updating VMWare hardware.
User Impact: None expected. - Thursday, March 14, 7:00 a.m. to 10:00 a.m.
Updating Autodesk Licensing service.
User Impact: Users will not be able to launch Autodesk products during the update. - Friday, March 15, 7:00 a.m. to 8:00 a.m.
Adding HTTP headers for virtual servers.
User Impact: No Service Interruption expected however websites should be monitored for issues after changes have been made. - Friday, March 15, 9:00 a.m. to 11:00 a.m.
Upgrading Clockworks servers.
User Impact: Clockworks users will not have application access during this period. - Saturday, March 16, 10:00 p.m. to Sunday, March 17, 2:00 a.m.
Migrating SAN storage.
User Impact: . No new logins to all CASified applications including RUVPN2, RAMSS, eHR, D2L etc. No access to RMS, uPortal, CAS.
- Friday, March 22, 6:00 a.m. to 8:00 a.m.
Upgrading WordPress.
User Impact: Each blog will experience a brief (<1minute) outage as it is upgraded. No system outage is required. - Friday, March 22, 6:30 a.m. to 8:00 a.m.
Upgrading Confluence application.
User Impact: No access to Confluence during this period.
Please email jbhathal@ryerson.ca and jbuchanan@ryerson.ca to report completion, postponement or cancellation of any change.
Click here for Previous Changes.