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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.

Application/ Service           
Recurring Maintenance Scheduled Maintenance
Adobe AEM                                                 

Every Thursday from 6 a.m. - 8:30 a.m. 



Thursday, January 13, 6:00 a.m. to 8:00 a.m.  
Updating AEM.
User Impact: None expected.
 


Thursday, January 13, 6:00 a.m. to 8:00 a.m.  
Updating AEM.
User Impact: None expected.

Alfresco (choose.ryerson applicant portal) Daily 4 a.m. - 5 a.m.

 

CFAPS

Last Friday of each month 6 a.m. - 8 a.m.

Friday, January 14, 8:00 p.m. to 9:00 p.m.   
Updating CFAPS.
User Impact:
Any active sessions will be disconnected for 2-3 mins.
Citrix N/A  
eHR Daily 1:05 a.m. - 1:30 a.m.


Learning Management System Every Friday 6 a.m. - 8 a.m.

my.ryerson portal

Every Friday 6 a.m. - 8 a.m.
OneCard N/A  
RAMSS Daily midnight - 1:00 a.m.

 

RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m



Saturday, January 15, 8:00 p.m. to 11:00 p.m.   
Updating RMS.
User Impact:
•    RMS, CAS, and my.ryerson portal will not be available.
•    Any CASified applications (new logins) will not be allowed during this period.

RU-VPN2

N/A

 

RUFIS Daily 10:45 p.m. - 1:05 a.m.

 

ServiceNow N/A

 

Virtual Applications Daily 2:30 a.m. - 3 a.m.

 

Additional Scheduled Changes

  • Wednesday, January 19, 10:00 a.m. to 2:00 p.m.  
    Updating TAI application.
    User Impact: Access to TAI application will not be available during this period.
  • Monday, January 24, 8:00 a.m. to Friday, February 4, 5:00 p.m.
    Updating data center.
    User Impact: None expected
  • Wednesday, January 19, 6:00 p.m. to 8:00 p.m.  
    Updating CF server.
    User Impact: No access to TAI, and applications available at cf.ryerson and apps.ccs.ryerson servers during this period.
  • Sunday, January 30, 8:00 a.m. to 1:00 p.m.   
    Updating eHR and RAMSS.
    User Impact:
    1) RAMSS - no outage.
    2) eHR - web services will be down from 8-10 am.
  • Saturday, February 12, 8:00 a.m. to 12:00 p.m.   
    Updating eHR.
    User Impact: eHR and all of its related functions will be down during this period.
  • Sunday, February 13, 8:00 a.m. to 12:00 p.m.   
    Updating RAMSS.
    User Impact: RAMSS and all of its related functions will be down during this period.
  • Sunday, February 20, 8:00 a.m. to 3:00 p.m.   
    Updating Stat and UPK.
    User Impact: Stat and UPK will be down during this period.

 Please email jbhathal@ryerson.ca and jbuchanan@ryerson.ca to report completion, postponement or cancellation of any change.

Click here for Previous Changes.