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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.


Application/ Service              

Reocurring Maintenance
scheduled maintenanceScheduled Maintenance
Adobe AEM (CQ)                                                                             

Every Thursday from 6 a.m. - 8:30 a.m. 

 
Alfresco (choose.ryerson applicant portal) Daily 4 a.m. - 5 a.m.

 

CFAPS

Last Friday of each month 6 a.m. - 8 a.m.  
Citrix N/A  
eHR Daily 1:05 a.m. - 1:30 a.m.

scheduled maintenance

Sunday, August 19, 9:00 AM to 3:00 PM
Applying Linux patches to HR production servers. (RFC-636)
User Impact: eHR will not be available.

Learning Management System Every Friday 6 a.m. - 8 a.m.  
Magic N/A  

my.ryerson portal

Every Friday 6 a.m. - 8 a.m.

scheduled maintenance

Saturday, August 18, 11:00 PM to Sunday, August 19, 1:00 AM
Applying Oracle patch to production. (RFC-627)
User Impact
: No access to my.ryerson.ca, CAS, RUVPN2, RMS, account activation.

OGF Daily 10:45 p.m. - 1:05 a.m.  
OneCard N/A  
RAMSS Daily midnight - 1:00 a.m.  

RMail

Every Friday 6 a.m. - 8 a.m.

 
RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m.  
RU-VPN

N/A

 
Virtual Applications Daily 2:30 a.m. - 3 a.m.  

Additional Scheduled Changes

  • Tuesday, August 7, 8:00 AM to November 7, 4:00 PM
    Implementing LAPS and domain group policy on test windows servers. (RFC-626)
    User Impact
    : Impacted users will be notified in advance on a case-by-case basis.
  • Thursday, August 9, 10:00 AM to Saturday, September 8, 10:00 AM
    Reimaging all CCS managed labs. (RFC-641)
    User Impact
    : The labs will be reimaged when not in use. This will be coordinated with appropriate stakeholders.
  • Friday, August 17, 5:00 AM to 8:00 AM
    Conducting a DDoS test through on lab network. (RFC-640)
    User Impact
    : Internet traffic may be affected or slow down during this test.
  • Friday, August 17, 6:00 AM to 8:00 AM
    Applying patch to Oracle test database instances. (RFC-645)
    User Impact
    : No access to coldfusion test sites and Java applications
  • Friday, August 17, 7:30 AM to 7:45 AM
    Updating RU Secure certificate. (RFC-646)
    User Impact
    : Some users may be prompted to accept the new certificate
  • Saturday, August 18, 9:00 AM to 3:00 PM?
    Applying Linux patches to CS test servers. (RFC-638)
    User Impact
    : CS test/dev, servers will not be available.
  • Thursday, August 23, 9:00 AM to 11:00 AM
    Updating RU-VPN to a new version. (RFC-647)
    User Impact
    : VPN will be unavailable during this time period.
  • Friday, August 24, 5:00 AM to 10:00 AM
    Upgrading Oracle server. (RFC- 629)
    User Impact
    : Oracle production server will be unavailable.

 Please email jbhathal@ryerson.ca and jbuchanan@ryerson.ca to report completion, postponement or cancellation of any change.

Click here for Previous Changes.