CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
|Adobe AEM (CQ)||
Every Thursday from 6 a.m. - 8:30 a.m.
Thursday, June 25, 6:30 a.m. to 8:30 a.m.
Applying assorted fixes and features to CQ.
User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
|Alfresco (choose.ryerson applicant portal)||Daily 4 a.m. - 5 a.m.||
|Last Friday of each month 6 a.m. - 8 a.m.|
|eHR||Daily 1:05 a.m. - 1:30 a.m.|
|Learning Management System||Every Friday 6 a.m. - 8 a.m.|
|Every Friday 6 a.m. - 8 a.m.|
|RAMSS||Daily midnight - 1:00 a.m.|
Every Friday 6 a.m. - 8 a.m.
|RMS, Account activation and Self Service||Every Friday 6 a.m. - 8 a.m||
Friday, June 26, 7:00 a.m. to 8:00 a.m.
User Impact: Access to Activation, Self Serve and Admin applications will be intermittent.
Wednesday, June 24, 5:00 p.m. to 5:15 p.m.
Deactivating RU-VPN2 request form.
User Impact: RU-VPN2 request form will no longer exist as it is not needed.
|RUFIS||Daily 10:45 p.m. - 1:05 a.m.|
|Virtual Applications||Daily 2:30 a.m. - 3 a.m.|
Additional Scheduled Changes
- Wednesday, June 24, 10:00 p.m. to Thursday, June 25, 1:00 a.m.
Upgrading current SQL server.
User Impact: All services (including: Jira, Confluence, Sympa etc.) hosted on mysqlcollab server will be unavailable during this period.
- Thursday, June 25, 7:00 a.m. to 10:00 a.m.
Updating Autodesk licensing.
User Impact: None due to redundancy.
- Friday, June 26, 6:00 a.m. to 8:00 a.m.
Upgrading network equipment in buildings around campus.
User Impact: Phones, workstations, devices will lose connectivity for approximately 5 minutes during this period in buildings: JOR/KHN/KNS/KHE/KHW/LIB/MRS/MON.
- Friday, June 26, 7:00 a.m. to 8:00 a.m.
Renewing F5 certificates.
User Impact: None expected.
- Saturday, June 27, 8:00 a.m. to 12:00 p.m.
Updating HR database.
User Impact: Access to eHR will not be available during this period.
- Friday, July 24, 6:00 p.m. to 10:00 p.m.
Updating eHR and RAMSS.
1) RAMSS - no outage.
2) eHR - web services will be down briefly from 8-10 p.m.
- Saturday, July 25, 8:00 a.m. to Monday, July 27, 8:00 a.m.
User Impact: No access to eHR during this period.