CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
Application/ Service |
Reocurring Maintenance |
 Scheduled Maintenance |
|---|---|---|
| Adobe AEM (CQ) | Every Thursday from 6 a.m. - 8:30 a.m. |
|
| Alfresco (choose.ryerson applicant portal) | Daily 4 a.m. - 5 a.m. |
|
CFAPS |
Last Friday of each month 6 a.m. - 8 a.m. |
|
| Citrix | N/A | |
| eHR | Daily 1:05 a.m. - 1:30 a.m. | |
| Learning Management System | Every Friday 6 a.m. - 8 a.m. | |
| Magic | N/A | |
my.ryerson portal |
Every Friday 6 a.m. - 8 a.m. | |
| OGF | Daily 10:45 p.m. - 1:05 a.m. | |
| OneCard | N/A | |
| RAMSS | Daily midnight - 1:00 a.m. | |
RMail |
Every Friday 6 a.m. - 8 a.m. |
|
| RMS, Account activation and Self Service | Every Friday 6 a.m. - 8 a.m. | Friday, June 15, 6:00 AM to 6:30 AM Releasing RMS 7.2.7 with improvements. (RFC-576) User Impact: Access to Account activation, Self serve and RMS admin will be intermittent during this period. |
| RU-VPN | N/A |
|
| Virtual Applications | Daily 2:30 a.m. - 3 a.m. |
Additional Scheduled Changes
- Monday, June 11, 10:00 AM to June 25, 10:00 AM
Reimaging all PT computers. (RFC-573)
User Impact: None expected. - Wednesday, June 13, 10:00 PM to June 14, 12:00 AM
Upgrading Datacenter 2 switches. (RFC-579)
User Impact: No outage is expected for dual homed systems. Three (3) minutes outage for single homed systems. - Thursday, June 14, 10:00 PM to June 15, 12:00 AM
Upgrading Datacenter 1 switches. (RFC-580)
User Impact: No outage is expected for dual homed systems. Three (3) minutes outage for single homed systems. - Friday, June 15, 5:00 AM to 6:00 AM
Applying update to some web service production servers. (RFC-547)
User Impact: Various services and applications will be unavailable during this time frame. - Friday, June 15, 7:00 AM to 8:00 AM
Upgrading border firewall cluster. (RFC-572)
User Impact: No outage is anticipated.
- Sunday, June 24, 10:00 AM to 4:00 PM
Installing patch update on HR and UAT search servers. (RFC-577)
User Impact: Searching functionality within HR and Candidate gateway will be impacted. - Friday, TBD - deferred
Upgrading eHR and applying year end tax updates. (RFC-537)
User Impact: eHR will not be available for the duration of the outage. TAI and RIS will not be able to connect to eHR during the outage.
Please email jbhathal@ryerson.ca and jbuchanan@ryerson.ca to report completion, postponement or cancellation of any change.
Click here for Previous Changes.