CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
Application/ Service |
Recurring Maintenance |
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---|---|---|
Adobe AEM (CQ) | Every Thursday from 6 a.m. - 8:30 a.m. |
Thursday, January 21, 7:00 p.m. to Friday, January 22, 7:00 a.m. |
Alfresco (choose.ryerson applicant portal) | Daily 4 a.m. - 5 a.m. |
|
CFAPS |
Last Friday of each month 6 a.m. - 8 a.m. | |
Citrix | N/A | |
eHR | Daily 1:05 a.m. - 1:30 a.m. | |
Learning Management System | Every Friday 6 a.m. - 8 a.m. | |
Magic | N/A | |
my.ryerson portal |
Every Friday 6 a.m. - 8 a.m. | |
OneCard | N/A | |
RAMSS | Daily midnight - 1:00 a.m. | |
RMS, Account activation and Self Service | Every Friday 6 a.m. - 8 a.m | ![]() Friday, January 22, 7:00 a.m. to 8:00 a.m. Updating RMS. User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. |
RU-VPN2 | N/A |
|
RUFIS | Daily 10:45 p.m. - 1:05 a.m. | |
Virtual Applications | Daily 2:30 a.m. - 3 a.m. |
Additional Scheduled Changes
- Friday, January 22, 6:00 a.m. to 8:00 a.m.
Upgrading Telecom Call Centre application to a newer release.
User Impact: None expected. - Friday, January 22, 7:00 a.m. to 8:00 a.m.
Updating DHCP appliances.
User Impact: None expected as only one device of the cluster is being used at one time.
- Friday, January 29, 7:00 a.m. to 8:00 a.m.
Updating RMS.
User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. - Friday, January 29, 9:00 a.m. to 12:01 p.m.
Updating AIO Instructor interface.
User Impact: The Academic Integrity application will be unavailable during this period. - Saturday, January 30, 8:00 a.m. to 3:00 p.m.
Updating Stat & UPK.
User Impact: Both Stat and UPK servers will be down during this time. - Sunday, January 31, 8:00 a.m. to 1:00 p.m.
Updating eHR & RAMSS.
User Impact:- RAMSS - no outage
- eHR - web services will be down from 8 a.m. to 10 a.m.
- Sunday, February 7, 8:00 a.m. to 1:00 p.m.
Updating CS servers.
User Impact: RAMSS, CS test/dev, CSSUP and CSRPT will not be availalbe. - Saturday, March 20, 12:15 a.m. to Tuesday, March 23, 8:00 a.m.
Updating RAMSS.
User Impact: RAMSS application and all related services will be down during this period. - Saturday, June 5, 12:15 a.m. to Sunday, June 6, 8:00 a.m.
Updating RAMSS.
User Impact: RAMSS application and all related services will be down during this period.
Please email jbhathal@ryerson.ca and jbuchanan@ryerson.ca to report completion, postponement or cancellation of any change.
Click here for Previous Changes.