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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.



Application/ Service              

Recurring Maintenance
Scheduled Maintenance
Adobe AEM (CQ)                                                                             

Every Thursday from 6 a.m. - 8:30 a.m. 

 
Alfresco (choose.ryerson applicant portal) Daily 4 a.m. - 5 a.m.

 

CFAPS

Last Friday of each month 6 a.m. - 8 a.m.
Citrix N/A  
eHR Daily 1:05 a.m. - 1:30 a.m.  
Learning Management System Every Friday 6 a.m. - 8 a.m.
Magic N/A  

my.ryerson portal

Every Friday 6 a.m. - 8 a.m.
Thursday, March 4, 5:00 p.m. to 5:15 p.m.

Removing links on my.ryerson portal for BoG and Senate 2021 Elections.
User Impact
: None expected.


Friday, March 5, 3:00 p.m. to 3:15 p.m.

Adding a link on my.ryerson portal for Senate 2021 Elections (Faculty of Science).
User Impact
: None expected.
OneCard N/A

RAMSS Daily midnight - 1:00 a.m.

RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m
Friday, March 5, 7:00 a.m. to 8:00 a.m.

Updating RMS.
User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. 
RU-VPN2

N/A

 
RUFIS Daily 10:45 p.m. - 1:05 a.m.  
Virtual Applications Daily 2:30 a.m. - 3 a.m.

Additional Scheduled Changes

  • Friday, March 5, 6:00 a.m. to 7:30 a.m.
    Upgrading Telecom Call Centre application to a newer release.
    User Impact
    : None expected.  
  • Friday, March 5, 6:00 a.m. to 8:00 a.m.
    Updating network switches.
    User Impact
    : None expected.  
  • Saturday, March 13, 8:00 a.m. to 8:00 p.m.
    Updating RUFIS Services.
    User Impact
    : RUFIS will not be available during this time frame.  
  • Saturday, March 20, 12:15 a.m. to Tuesday, March 23, 8:00 a.m.
    Updating RAMSS.
    User Impact
    : RAMSS application and all related services will be down during this period. 
  • Saturday, June 5, 12:15 a.m. to Sunday, June 6, 8:00 a.m.
    Updating RAMSS.
    Servers impacted: csdb.prodint
    User Impact
    : RAMSS application and all related services will be down during this period.

 Please email jbhathal@ryerson.ca and jbuchanan@ryerson.ca to report completion, postponement or cancellation of any change.

Click here for Previous Changes.