CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
Application/ Service |
Recurring Maintenance |
 Scheduled Maintenance |
|---|---|---|
| Adobe AEM (CQ) | Every Thursday from 6 a.m. - 8:30 a.m. |
|
| Alfresco (choose.ryerson applicant portal) | Daily 4 a.m. - 5 a.m. |
|
CFAPS |
Last Friday of each month 6 a.m. - 8 a.m. | |
| Citrix | N/A | |
| eHR | Daily 1:05 a.m. - 1:30 a.m. | |
| Learning Management System | Every Friday 6 a.m. - 8 a.m. | |
| Magic | N/A | |
my.ryerson portal |
Every Friday 6 a.m. - 8 a.m. | Thursday, March 4, 5:00 p.m. to 5:15 p.m. Removing links on my.ryerson portal for BoG and Senate 2021 Elections. User Impact: None expected. Friday, March 5, 3:00 p.m. to 3:15 p.m. Adding a link on my.ryerson portal for Senate 2021 Elections (Faculty of Science). User Impact: None expected. |
| OneCard | N/A | |
| RAMSS | Daily midnight - 1:00 a.m. | |
| RMS, Account activation and Self Service | Every Friday 6 a.m. - 8 a.m | Friday, March 5, 7:00 a.m. to 8:00 a.m. Updating RMS. User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. |
| RU-VPN2 | N/A |
|
| RUFIS | Daily 10:45 p.m. - 1:05 a.m. | |
| Virtual Applications | Daily 2:30 a.m. - 3 a.m. |
Additional Scheduled Changes
- Friday, March 5, 6:00 a.m. to 7:30 a.m.
Upgrading Telecom Call Centre application to a newer release.
User Impact: None expected. - Friday, March 5, 6:00 a.m. to 8:00 a.m.
Updating network switches.
User Impact: None expected.
- Saturday, March 13, 8:00 a.m. to 8:00 p.m.
Updating RUFIS Services.
User Impact: RUFIS will not be available during this time frame. - Saturday, March 20, 12:15 a.m. to Tuesday, March 23, 8:00 a.m.
Updating RAMSS.
User Impact: RAMSS application and all related services will be down during this period. - Saturday, June 5, 12:15 a.m. to Sunday, June 6, 8:00 a.m.
Updating RAMSS.
Servers impacted: csdb.prodint
User Impact: RAMSS application and all related services will be down during this period.
Please email jbhathal@ryerson.ca and jbuchanan@ryerson.ca to report completion, postponement or cancellation of any change.
Click here for Previous Changes.