CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
|Adobe AEM (CQ)||
Every Thursday from 6 a.m. - 8:30 a.m.
Thursday, April 15, 6:30 a.m. to 8:00 a.m.
Applying assorted fixes and features to CQ.
User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
|Alfresco (choose.ryerson applicant portal)||Daily 4 a.m. - 5 a.m.||
|Last Friday of each month 6 a.m. - 8 a.m.|
|eHR||Daily 1:05 a.m. - 1:30 a.m.|
|Learning Management System||Every Friday 6 a.m. - 8 a.m.|
|Every Friday 6 a.m. - 8 a.m.||
Tuesday, April 20, 9:00 a.m. to 4:00 p.m.
User Impact: No access to papercut services and online eAccounts. One card will send out a message regarding the outage.
|RAMSS||Daily midnight - 1:00 a.m.||
Sunday, April 18, 8:00 a.m. to 1:00 p.m.
User Impact: RAMSS and all of its related services will be down during the outage.
|RMS, Account activation and Self Service||Every Friday 6 a.m. - 8 a.m||
Friday, April 16, 7:00 a.m. to 8:00 a.m.
Updating RMS version.
User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period.
|RUFIS||Daily 10:45 p.m. - 1:05 a.m.|
Sunday, April 18, 5:00 p.m. to 9:00 p.m.
User Impact: None expected.
|Virtual Applications||Daily 2:30 a.m. - 3 a.m.|
Additional Scheduled Changes
- Thursday, April 15, 10:00 a.m. to 11:00 a.m.
User Impact: Users may not be able to use XMedius during this period.
- Friday, April 16, 7:00 a.m. to 8:00 a.m.
Updating database server.
User Impact: No access to JIRA during this period.
- Sunday, April 25, 8:00 a.m. to 10 a.m.
Updating database servers.
User Impact: No access to:
- Sunday, April 25, 8:00 a.m. to 3:00 p.m.
Updating Stat & UPK
User Impact: Both Stat & UPK will be down during this period.
- Saturday, May 1, 8:00 a.m. to 1:00 p.m.
Installing updates for RAMSS and eHR servers.
1) RAMSS - no outage.
2) eHR - web services will be down briefly from 11:00 am to 1:00 pm.
- Sunday, May 16, 8:00 a.m. to 12:01 p.m.
Installing updates for RAMSS database.
User Impact: RAMSS and all of its related services will be down during this period.
- Saturday, June 5, 12:15 a.m. to Sunday, June 6, 8:00 a.m.
User Impact: RAMSS application and all related services will be down during this period.